U0184 on Chrysler: How to Diagnose & Fix
Lost Communication With Radio
1 Chrysler model · 1 documented issue
U0184 on Chrysler by model: symptoms, diagnosis and fix
The 8.4-inch UConnect 4 and 10.1-inch UConnect 5 infotainment systems freeze, go blank, or reboot randomly. Affects radio, touchscreen, GPS, rearview camera, Bluetooth, and rear entertainment. A class-action lawsuit covers 8.4A and 8.4AN systems. Some owners have had screens replaced multiple times without lasting resolution.
Common Symptoms
- Touchscreen freezes and becomes unresponsive
- Screen goes blank or reboots while driving
- Backup camera goes black
- Radio changes stations or volume on its own
- Apple CarPlay/Android Auto disconnects frequently
How to Fix
Try soft reset by holding volume and tuner knobs for 10-20 seconds. For UConnect 4C (2018+), pull radio fuse F76 for hard reset. Request latest software update from dealer before screen replacement. Screen replacement for delamination issues.
Sources for this issue (1)
U0184 code reference
General diagnostic-code context. The code alone does not confirm a cause for your vehicle; use the applicable issue card and its sources.
Frequently asked questions
What does U0184 mean on a Chrysler?
U0184 stands for "Lost Communication With Radio." This network code means a module stopped receiving expected communication messages from the radio/audio module over the vehicle's data bus. When the radio module goes offline or its bus connection fails, this code is logged. On some vehicles the audio module also acts as a network gateway, so its loss can trigger several related communication codes. Symptoms are typically a dead or unresponsive radio/infotainment system; it does not affect drivability. On Chrysler it is documented across 1 model: Pacifica.
What are the most common causes of U0184?
The most common causes of U0184 are: Loss of power or ground to the radio/audio module, Blown radio fuse, Wiring or connector fault on the communication bus, Faulty radio/audio control module, Corroded or loose module connector, Network/bus wiring short affecting multiple modules. The specific cause varies by vehicle.
How much does it cost to fix U0184 on a Chrysler?
Repair costs vary widely with the root cause and Chrysler model; each issue on this page carries its own estimate where one is published.
Looking for U0184 on a different make?
View U0184 across all makes →Join 600+ people using Au7o to better understand their vehicles.
Content compiled with AI assistance using NHTSA complaints, TSBs, and owner reports. May contain errors. Always verify with your vehicle's service manual.