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C0387ModerateChassis

C0387: Manufacturer-Specific Chassis Code (commonly transfer case / shift-related on GM)

3 vehicles · 3 makes · $100-$600 repair

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Most Reported On

1999-2025Chevrolet Silverado 2500HD1998-2001GMC Jimmy2002-2020Cadillac Escalade ESV

C0387 is an OBD-II diagnostic trouble code meaning “Manufacturer-Specific Chassis Code (commonly transfer case / shift-related on GM).” C0387 is a manufacturer-specific chassis code that falls in a range largely reserved/non-standardized under SAE, so its exact meaning varies by manufacturer. On many GM vehicles it appears alongside transfer-case encoder/shift codes and is generally associated with an inability to complete a requested shift or a related transfer-case/electronic shift fault. Because the precise definition is not standardized, the code should be confirmed against the specific vehicle's service information. In general it points to a chassis driveline or shift-control concern rather than the engine itself. This code is most commonly reported on 1999-2025 Chevrolet Silverado 2500HD, 1998-2001 GMC Jimmy, and 2002-2020 Cadillac Escalade ESV, with repair costs ranging from $100 to $600.

On This Page

  • Common Causes
  • Repair Cost
  • Vehicles (3)
  • Related Codes
  • FAQ
  • Sources (3)

Makes

  • Cadillac1
  • Chevrolet1
  • GMC1
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Common Causes

1Transfer case encoder motor or shift fault (GM applications)
2Damaged or corroded wiring/connectors in the affected circuit
3Failed shift motor or actuator
4Control module (e.g., transfer case control module) fault
5Low system voltage or poor ground
6Mechanical binding in the shift mechanism

Typical Repair Cost

$100 - $600

Based on 3 documented vehicle-specific issues. Actual cost depends on root cause and vehicle.

Diagnostic Tools

To diagnose C0387, you'll need an OBD-II scanner. Here are our recommendations at every price point.

Budget Pick$10–$20

ANCEL AD310 Classic OBD-II Scanner

by ANCEL

A simple, affordable code reader that reads and clears check engine codes. Great for quick diagnostics on any OBD-II vehicle (1996+).

  • Read & clear engine codes
  • View freeze frame data
  • I/M readiness status
  • No batteries or app needed
Check Price on Amazon
Best Value$90–$120

BlueDriver Pro Bluetooth Scanner

by BlueDriver

Bluetooth OBD-II scanner with a free companion app. Provides enhanced diagnostics, smog readiness, and repair reports sourced from a database of verified fixes.

  • Enhanced diagnostics (ABS, SRS, transmission)
  • Repair Reports with verified fixes
  • Smog check readiness
  • Free app (iOS & Android)
Check Price on Amazon
Advanced$180–$230

LAUNCH CRP123X OBD-II Scanner

by LAUNCH

A professional-grade handheld scanner that reads all four major systems (engine, transmission, ABS, SRS) with live data streaming and graphing.

  • Engine, transmission, ABS, SRS diagnostics
  • Live data stream & graphing
  • AutoVIN for vehicle identification
  • Free lifetime updates via Wi-Fi
Check Price on Amazon
Professional$350–$450

Autel MaxiCOM MK808S Diagnostic Tool

by Autel

Shop-level diagnostic tablet with bi-directional control, active tests, and full system coverage. Ideal for serious DIYers and small shops.

  • All-system diagnostics (25+ modules)
  • Bi-directional control & active tests
  • Oil reset, EPB, BMS, TPMS, injector coding
  • 7-inch touchscreen with Android OS
Check Price on Amazon

As an Amazon Associate, we earn from qualifying purchases. Prices are approximate and may vary.

Vehicles Affected (3)

Cadillac C0387 page →
Escalade ESVModerate

Transfer Case Encoder Motor and Position Sensor Failure

2002-2020$250-$6000 reports
Chevrolet C0387 page →
Silverado 2500HDModerate

Transfer Case Encoder Motor Failure

1999-2025$100-$4500 reports
GMC C0387 page →
JimmyModerate

Transfer Case Encoder Motor Failure (AutoTrac)

1998-2001$150-$4000 reports

Related Codes (8)

C0031Left Front Wheel Speed Sensor CircuitC0034Right Front Wheel Speed Sensor CircuitC0036Left Front Wheel Speed Sensor CircuitC0037Left Rear Wheel Speed Sensor CircuitC0038Left Rear Wheel Speed Sensor CircuitC003ARight Rear Wheel Speed Sensor CircuitC003BRight Rear Wheel Speed Sensor Supply CircuitC0041Right Front Wheel Speed Sensor Circuit Range/Performance

FAQ

What does C0387 mean?

C0387 stands for "Manufacturer-Specific Chassis Code (commonly transfer case / shift-related on GM)." C0387 is a manufacturer-specific chassis code that falls in a range largely reserved/non-standardized under SAE, so its exact meaning varies by manufacturer. On many GM vehicles it appears alongside transfer-case encoder/shift codes and is generally associated with an inability to complete a requested shift or a related transfer-case/electronic shift fault. Because the precise definition is not standardized, the code should be confirmed against the specific vehicle's service information. In general it points to a chassis driveline or shift-control concern rather than the engine itself.

What are the most common causes of C0387?

The most common causes of C0387 are: Transfer case encoder motor or shift fault (GM applications), Damaged or corroded wiring/connectors in the affected circuit, Failed shift motor or actuator, Control module (e.g., transfer case control module) fault, Low system voltage or poor ground, Mechanical binding in the shift mechanism. The specific cause varies by vehicle.

How much does it cost to fix C0387?

Repair costs for C0387 range from $100 to $600, depending on the vehicle and root cause.

Which vehicles are affected by C0387?

Au7o has documented C0387 across 3 vehicle models from 3 manufacturers: Cadillac, Chevrolet, GMC.

Sources (3)

  • NHTSANHTSA Vehicle Complaints for 2002 Cadillac Escalade ESV
  • NHTSANHTSA Recalls Related to Transfer Case Encoder Motor on Cadillac Escalade
  • videoYouTube Repair Video: How to Replace Transfer Case Encoder Motor on Cadillac Escalade

Content compiled with AI assistance using NHTSA complaints, TSBs, and owner reports. May contain errors. Always verify with your vehicle's service manual.

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