2016 Kia Soul Problems: 7 Known Issues
2016 model year · 134+ owner reports · Updated October 2026
According to Au7o's analysis of 134+ owner reports, the 2016 Kia Soul has 7 documented known issues, with 6 rated critical. The most serious are On-Board Charger (OBC) Failure — AC Level 1 and Level 2 Charging Dead, CHAdeMO Still Works ($0-$3,000 repair), Panoramic Sunroof Spontaneous Shattering ($500-$1,500 repair), Catalytic Converter Overheating and Engine Piston Damage, Steering Pinion Gear Separation (Loss of Steering), First-Generation Soul EV SK Innovation Pouch-Cell Capacity Collapse Below 70% SOH ($0-$9,000 repair) and Recall 23V218000 (Kia SC267): E400 High-Voltage Battery Cell Short Circuit Fire Risk (Soul EV) ($0-$0 repair). The most commonly reported issue is Electric Motor Bearing Noise (Soul EV) with 134 owner reports. Across all issues with published estimates, repair costs range from $400 to $9,000. DIY maintenance guides at au7o.io.
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All 7 Known Issues
NHTSA Recalls4 recalls
AIR BAGS
Kia Motors America (Kia) is recalling certain 2017-2019 Sedona, Soul, Soul EV, 2017-2018 Forte, and 2017 Forte Koup vehicles. The Air Bag Control Unit (ACU) cover may contact a memory chip on the printed circuit board and damage the electrical circuit. Circuit damage may result in deactivated air bags that will not deploy in a crash.
ENGINE
Kia Motors America (Kia) is recalling certain 2020-2021 Soul, and 2021 Seltos vehicles equipped with 2.0L Nu MPI engines. The piston oil rings may not have been properly heat-treated, which may result in engine damage.
ENGINE
Kia Motors America (Kia) is recalling certain 2012-2016 Kia Soul vehicles equipped with 1.6L Gasoline Direct Injection (GDI) engines. High exhaust gas temperatures may damage the catalytic converter, possibly resulting in abnormal engine combustion and damage to one or more of the engine's pistons and possible piston connecting rod failure.
STEERING
Kia Motors America (Kia) is recalling certain 2014-2016 Soul and Soul EV vehicles. The pinion plug may allow the pinion gear to separate from the steering gear assembly.
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Frequently Asked Questions
What are the most common Kia Soul problems?
According to Au7o's analysis of 134+ owner reports, the 2016 Kia Soul has 7 documented issues. The most frequently reported are: On-Board Charger (OBC) Failure — AC Level 1 and Level 2 Charging Dead, CHAdeMO Still Works, Panoramic Sunroof Spontaneous Shattering, Catalytic Converter Overheating and Engine Piston Damage. Of these, 6 are rated critical and should be addressed promptly.
Is the Kia Soul reliable?
The 2016 Kia Soul has 7 known issues documented across 134+ owner reports. 6 issues are rated critical: On-Board Charger (OBC) Failure — AC Level 1 and Level 2 Charging Dead, CHAdeMO Still Works and Panoramic Sunroof Spontaneous Shattering and Catalytic Converter Overheating and Engine Piston Damage and Steering Pinion Gear Separation (Loss of Steering) and First-Generation Soul EV SK Innovation Pouch-Cell Capacity Collapse Below 70% SOH and Recall 23V218000 (Kia SC267): E400 High-Voltage Battery Cell Short Circuit Fire Risk (Soul EV). Prospective buyers should inspect for these issues and factor potential repair costs into their purchase decision. Regular maintenance following the manufacturer's schedule helps prevent many common problems.
How much does it cost to fix common Kia Soul problems?
Repair costs for known Kia Soul issues range from $0 to $9,000, depending on the specific problem and whether you choose DIY or professional repair. The most critical issue, On-Board Charger (OBC) Failure — AC Level 1 and Level 2 Charging Dead, CHAdeMO Still Works, typically costs $0-$3,000 to repair. Au7o provides step-by-step DIY maintenance guides that can help reduce repair costs.
What is the 2015-2019 Kia Soul On-Board Charger (OBC) Failure — AC Level 1 and Level 2 Charging Dead, CHAdeMO Still Works?
The Soul EV's on-board charger converts AC from a wall outlet or Level 2 EVSE into DC for the pack; DC fast charging over CHAdeMO bypasses it entirely. That produces the diagnostic signature owners keep reporting across a decade of the model's life: the car refuses to charge on b… Repairs typically run $0-$3,000. Severity: high.
What is the 2014-2020 Kia Soul Panoramic Sunroof Spontaneous Shattering?
The optional panoramic glass sunroof can spontaneously shatter without impact, often at speed, showering occupants with glass and accompanied by a loud bang. NHTSA opened an investigation into Hyundai/Kia panoramic sunroof shattering in 2013 (expanded 2014) but closed it without… Repairs typically run $500-$1,500. Severity: high.
What is the 2012-2016 Kia Soul Catalytic Converter Overheating and Engine Piston Damage?
NHTSA recall 19V120000 (Kia SC176) covers 2012-2016 Soul vehicles with the 1.6L GDI engine. Excessive exhaust-gas temperature can damage the catalytic converter, leading to abnormal combustion, piston damage, connecting-rod failure, stall or fire. Kia’s later SC176Y bulletin addr… Severity: high.
What is the 2014-2016 Kia Soul Steering Pinion Gear Separation (Loss of Steering)?
NHTSA recall 17V608000 (Kia SC155) covers 2014-2016 Soul vehicles. The pinion plug may allow the pinion gear to separate from the steering-gear assembly, causing loss of steering and increasing crash risk. The campaign supersedes 14V332 and 15V736, including vehicles previously r… Severity: high.
What is the 2015-2017 Kia Soul First-Generation Soul EV SK Innovation Pouch-Cell Capacity Collapse Below 70% SOH?
The 27 kWh SK Innovation pouch cells used in the first-generation Soul EV degrade far faster than the industry norm, and — critically — the loss is not linear. Owners tracking state of health with OBD tools report long plateaus followed by cliff-like drops; one documented case lo… Repairs typically run $0-$9,000. Severity: high.
What is the 2015-2019 Kia Soul Recall 23V218000 (Kia SC267): E400 High-Voltage Battery Cell Short Circuit Fire Risk (Soul EV)?
Kia recalled approximately 2,689 Soul EVs because an internal short circuit can develop between the anode and cathode inside cells of the E400 high-voltage battery pack, and that short can start a fire while the vehicle is being driven. Kia attributes it to abnormally excessive p… Repairs typically run $0-$0. Severity: high.
What is the 2015-2020 Kia Soul Electric Motor Bearing Noise (Soul EV)?
The Soul EV (2015-2020) can develop a whining or grinding noise from the electric drive motor due to bearing wear. The front motor bearing deteriorates prematurely, particularly in cold climates. The noise is most noticeable at low speeds when other road noise is minimal. Kia has… Repairs typically run $400-$4,000. Severity: medium.
Content on this page was compiled with AI assistance using NHTSA complaints, TSBs, owner reports, and public automotive data. While we strive for accuracy, this information may contain errors. Always verify repair procedures and specifications with your vehicle's service manual or a qualified mechanic.