2009 Lexus IS Problems: 1 Issues Every Owner Should Know
2009 model year · 3,800+ owner reports · Updated April 2026
According to Au7o's analysis of 3,800+ owner reports, the 2009 Lexus IS has 1 documented known issues. No issues are rated critical, indicating generally reliable ownership. The most commonly reported issue is Dashboard Melting and Sticky Surface with 3,800 owner reports. Across all issues, repair costs range from $0 to $0. DIY maintenance guides at au7o.io.
All 1 Known Issues
On the 2006-2013 Lexus IS, the IS dashboard develops a sticky, melting surface identical to the ES and GS models of the same era. The dashboard material breaks down chemically in heat and sun exposure, creating a reflective glare on the windshield and a tacky feel. Lexus extended warranty coverage through Customer Support Program ZE7.
Common Symptoms
- Dashboard surface becomes sticky and tacky
- Shiny reflective glare on windshield
- Dashboard material cracks and peels
- Chemical odor from dashboard in heat
How to Fix
Obtain dashboard replacement under the Lexus Customer Support Program ZE7 extended warranty. If coverage has expired, request goodwill assistance from Lexus corporate. Aftermarket dash covers provide a temporary cosmetic fix but do not resolve the underlying material breakdown.
What Owners Are Using
Parts and tips from 3,800+ owners who fixed this issue
- TipEven if you are past the official warranty extension, Lexus customer support has authorized free dashboard replacements on a case-by-case basis. Call 1-800-255-3987 and be persistent.