2024 Acura ZDX Problems: 2 Issues Every Owner Should Know
2024 model year · 830+ owner reports · Updated April 2026
According to Au7o's analysis of 830+ owner reports, the 2024 Acura ZDX has 2 documented known issues. No issues are rated critical, indicating generally reliable ownership. The most commonly reported issue is Software and OTA Update Bugs with 450 owner reports. Across all issues, repair costs range from $0 to $0. DIY maintenance guides at au7o.io.
All 2 Known Issues
On the 2024-2026 Acura ZDX, the all-electric ZDX built on the GM Ultium platform experiences various software bugs including phantom range estimates, delayed response from the touchscreen, and OTA updates that occasionally fail mid-install requiring a dealer visit to complete. The Google built-in infotainment system also loses connectivity to the Acura app intermittently.
Common Symptoms
- OTA update fails to install completely
- Touchscreen freezes or lags
- Range estimate fluctuates by 20+ miles
- Acura app loses connection to vehicle
- Climate controls unresponsive through touchscreen
How to Fix
Keep the vehicle connected to Wi-Fi overnight to allow OTA updates to download and install completely. Perform a full system reset through the Settings menu if the touchscreen becomes unresponsive. Contact Acura Connected Services if OTA updates fail — the dealer can force-push updates via their diagnostic tools. Disable and re-enable the Acura app integration to restore remote connectivity.
What Owners Are Using
Parts and tips from 450+ owners who fixed this issue
- TipLeave the ZDX plugged in AND connected to home Wi-Fi overnight for OTA updates. The updates are large (several GB) and the car needs to be in Park with sufficient battery to complete installation. Failed updates usually just need a stable connection.
On the 2024-2026 Acura ZDX, the ZDX frequently charges at speeds well below its advertised 190 kW maximum DC fast charging rate, with many owners reporting peak rates of only 80-120 kW even on 350 kW chargers. The battery thermal management system appears to limit charging speed aggressively, and charging curves vary significantly based on battery state of charge, ambient temperature, and recent driving patterns.
Common Symptoms
- DC fast charge peaks at 80-120 kW instead of 190 kW
- Charging speed drops rapidly after initial peak
- Long charge times compared to advertised specs
- Battery preconditioning inconsistent
- Charge rate varies dramatically between sessions
How to Fix
Precondition the battery by using the "Precondition for DC Fast Charging" feature in the infotainment system before arriving at a charger. Charge between 10-80% SoC for optimal speeds — the charging rate drops significantly above 80%. Avoid DC fast charging immediately after extended highway driving at high speeds. Acura continues to push OTA calibration updates to improve charging curve behavior.
What Owners Are Using
Parts and tips from 380+ owners who fixed this issue
- TipSet a charging waypoint in navigation 30 minutes before arriving at a DC fast charger. This triggers battery preconditioning and can improve peak charging speed by 40-60 kW. Cold battery = slow charging, even in mild weather.