Known Issues/P31E7/Audi

P31E7 on Audi

AC Power Supply Cable - Open Circuit

Moderate1 Audi model affectedSystem: EV Charging / High-Voltage Battery Charger (J1050)

P31E7 on Audi vehicles indicates ac power supply cable - open circuit. Au7o has documented this code across 1 Audi model — most commonly on e-tron. The high-voltage battery charger has detected an open circuit on the AC power supply cable path - it cannot see continuity on the incoming AC charging conductor it expects. AC charging is blocked. Audi TSB 2061788 lists DTC P31E700 among the codes stored in J1050 on 2020-2021 e-tron quattro and e-tron Sportback vehicles running onboard-charger software 0070, where the underlying cause was charger software rather than a broken cable.

Common Causes of P31E7

  • •Outdated onboard-charger software (level 0070) generating a false open-circuit detection - Audi TSB 2061788
  • •Damaged or worn AC charging cable / portable charger unit
  • •Poor connection or corroded pins at the AC charging socket
  • •Open or high-resistance AC supply wiring between the socket and J1050
  • •Failed wall box or supply-side circuit

P31E7 on Audi by Model

Audi e-tron(1 issue)

  • 2021 e-tron Charging Interruptions with Onboard-Charger Software 0070 - Diagnosis Required2021

    Audi TSB 2061788/2 covers model-year 2021 e-tron quattro and e-tron Sportback vehicles with specified AC/DC charging interruptions, charging-flap operation problems, or an app request for auxiliary heating that does not pre-heat the vehicle when matching DTCs are stored in high-voltage battery charger control module J1050. Audi attributes the documented condition to onboard-charger software and identifies old software level 0070, not a proven failed charger module.

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Frequently Asked Questions

What does P31E7 mean on Audi?▼

P31E7 stands for "AC Power Supply Cable - Open Circuit." The high-voltage battery charger has detected an open circuit on the AC power supply cable path - it cannot see continuity on the incoming AC charging conductor it expects. AC charging is blocked. Audi TSB 2061788 lists DTC P31E700 among the codes stored in J1050 on 2020-2021 e-tron quattro and e-tron Sportback vehicles running onboard-charger software 0070, where the underlying cause was charger software rather than a broken cable. On Audi specifically, this code is documented across 1 model.

What causes P31E7 on Audi vehicles?▼

Common causes on Audi: Outdated onboard-charger software (level 0070) generating a false open-circuit detection - Audi TSB 2061788, Damaged or worn AC charging cable / portable charger unit, Poor connection or corroded pins at the AC charging socket, Open or high-resistance AC supply wiring between the socket and J1050, Failed wall box or supply-side circuit. Specific causes vary by model and year — see the per-model sections below.

How much does it cost to fix P31E7 on a Audi?▼

Repair costs vary widely depending on the root cause and specific Audi model.

Which Audi models have P31E7 documented?▼

Au7o has documented P31E7 on 1 Audi model: e-tron.

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