2025 Mercedes-Benz EQE Problems: 3 Issues Every Owner Should Know
2025 model year · 1,350+ owner reports · Updated April 2026
According to Au7o's analysis of 1,350+ owner reports, the 2025 Mercedes-Benz EQE has 3 documented known issues. No issues are rated critical, indicating generally reliable ownership. The most commonly reported issue is DC Fast Charging Speed Inconsistency with 580 owner reports. Across all issues, repair costs range from $400 to $1,200. DIY maintenance guides at au7o.io.
All 3 Known Issues
On the 2023-2025 Mercedes-Benz EQE Electric, eQE owners report OTA software updates failing mid-installation, leaving the infotainment system in a degraded state or boot loop. The issue appears related to connectivity interruptions during the download phase and inadequate rollback mechanisms in the MBUX software.
Common Symptoms
- MBUX screen stuck on boot logo
- Update progress bar frozen
- Loss of navigation and media after update
- Repeated update failure notifications
How to Fix
Ensure the vehicle is connected to a strong Wi-Fi network and parked with the high-voltage battery above 50% before initiating updates. If an update fails, a dealer visit is required to reflash the MBUX head unit via XENTRY. Mercedes has improved update reliability in recent firmware versions.
What Owners Are Using
Parts and tips from 420+ owners who fixed this issue
- TipNever start an OTA update on cellular — always use home Wi-Fi. Keep the car plugged in during updates. If it fails, a hard reboot (hold power button 10s) sometimes recovers the system before you need a dealer visit.
On the 2023-2025 Mercedes-Benz EQE Electric, eQE owners experience significantly inconsistent DC fast charging speeds, with the car sometimes limiting to 50-80 kW even on 150+ kW capable chargers. The battery thermal management system is overly conservative, throttling charge rates based on recent driving history and ambient temperature.
Common Symptoms
- Charging speed well below rated maximum
- Charge rate drops rapidly after initial peak
- Battery temperature warning during charging
- Longer-than-expected charging sessions
How to Fix
Use the "Route" function in MBUX navigation to pre-condition the battery before arriving at a DC fast charger. Avoid back-to-back fast charging sessions. A software update improves the battery thermal preconditioning algorithm — ensure the latest firmware is installed.
What Owners Are Using
Parts and tips from 580+ owners who fixed this issue
- TipAlways route to your charger through MBUX navigation — the car will precondition the battery en route. This alone can double your peak charge rate. Charging cold after a short drive will always be slow.
On the 2023-2025 Mercedes-Benz EQE Electric, the EQE exhibits a noticeable clunk or rattle from the front suspension when traversing bumps or rough pavement. The noise is traced to the front upper strut mounts and stabilizer bar end links, which wear prematurely due to the heavy battery weight stressing suspension components.
Common Symptoms
- Clunking from front end over bumps
- Rattling noise on rough roads
- Loose feeling in steering over bumps
- Noise worsens in cold weather
How to Fix
Replace the front upper strut mounts and stabilizer bar end links. Use OEM parts as aftermarket alternatives may not handle the EQE weight adequately. Mercedes has released updated strut mounts with reinforced bearings for later production vehicles.
What Owners Are Using
Parts and tips from 350+ owners who fixed this issue
- TipThe clunking is almost always the strut mounts and end links, not the air suspension itself. Insist the dealer replace both — they are inexpensive parts and the labor overlaps.