What are the most common Mercedes-Benz EQE problems?
According to Au7o's analysis of 1,000+ owner reports, the 2025 Mercedes-Benz EQE has 9 documented issues. The most frequently reported are: Steering Coupling Bolt Left Untorqued at the Steering Rack — Loose Coupling, Loss of Steering, Battery Management System Memory Overflow Opens HV Contactors — Sudden Loss of Drive Power, Over-the-Air Software Update Failures. Of these, 2 are rated critical and should be addressed promptly.
Is the Mercedes-Benz EQE reliable?
The 2025 Mercedes-Benz EQE has 9 known issues documented across 1,000+ owner reports. 2 issues are rated critical: Steering Coupling Bolt Left Untorqued at the Steering Rack — Loose Coupling, Loss of Steering and Battery Management System Memory Overflow Opens HV Contactors — Sudden Loss of Drive Power. Prospective buyers should inspect for these issues and factor potential repair costs into their purchase decision. Regular maintenance following the manufacturer's schedule helps prevent many common problems.
How much does it cost to fix common Mercedes-Benz EQE problems?
Repair costs for known Mercedes-Benz EQE issues range from $0 to $3,500, depending on the specific problem and whether you choose DIY or professional repair. The most critical issue, Steering Coupling Bolt Left Untorqued at the Steering Rack — Loose Coupling, Loss of Steering, typically costs $0-$0 to repair. Au7o provides step-by-step DIY maintenance guides that can help reduce repair costs.
What is the 2023-2026 Mercedes-Benz EQE Steering Coupling Bolt Left Untorqued at the Steering Rack — Loose Coupling, Loss of Steering?
A gap in the assembly process let some EQE sedans skip the steering-coupling bolt torque station entirely. The bolt that clamps the steering column coupling to the steering rack pinion is loose from new and works its way looser with mileage. Owners first notice a knocking or clun… Repairs typically run $0-$0. Severity: high.
What is the 2023-2025 Mercedes-Benz EQE Battery Management System Memory Overflow Opens HV Contactors — Sudden Loss of Drive Power?
Other control units on the EVA2 platform continuously send diagnostic requests to the high-voltage battery management system (BMS). The BMS memory capacity overflows, the module shuts down and commands the HV contactors open, disconnecting the 90.6 kWh pack from the drive unit. T… Repairs typically run $0-$0. Severity: high.
What is the 2023-2025 Mercedes-Benz EQE Over-the-Air Software Update Failures?
EQE owners report OTA software updates failing mid-installation, leaving the infotainment system in a degraded state or boot loop. The issue appears related to connectivity interruptions during the download phase and inadequate rollback mechanisms in the MBUX software. Severity: medium.
What is the 2023-2025 Mercedes-Benz EQE Charge Port Flap Actuator Failure — Flap Won't Open or Won't Latch Closed?
The EQE's charging flap is electrically released and requires the car to detect the key fob before it will unlatch. The small actuator motor (Mercedes part A0008206212) fails, or its latch sticks, leaving the flap either locked shut — you cannot charge at all — or stuck reporting… Repairs typically run $150-$600. Severity: medium.
What is the 2023-2025 Mercedes-Benz EQE 12V AGM Battery Discharge / Parasitic Wake-Ups — "12V Battery Low" and a Car That Won't Wake?
The EQE keeps its 12V AGM battery topped up from the HV pack through the DC/DC converter, but only when the vehicle's control units are allowed to sleep. Owners report telematics and comfort modules that never enter sleep — triggered by scheduled departure/preconditioning times,… Repairs typically run $300-$700. Severity: medium.
What is the 2023-2025 Mercedes-Benz EQE Flush Retractable Door Handle Fails to Present or Sticks Retracted (Keyless-Go Handle Module)?
The EQE's flush-mounted presenting door handles use a small electric actuator plus a capacitive Keyless-Go sensor. Two distinct failure modes recur: the handle does not extend at all when you approach or touch it (actuator or module failure, often mechanically stuck so it "plops… Repairs typically run $500-$1,400. Severity: medium.
What is the 2023-2025 Mercedes-Benz EQE Intelligent Thermal Management Heat Pump Drops Out — Cabin Heat Goes Cold Mid-Drive?
The EQE's heat pump (Intelligent Thermal Management, part of the ENERGIZING/heat-pump option) intermittently stops delivering cabin heat: the blower keeps running but the air turns cold, sometimes with a climate fault message, and the system works normally again on the next drive… Repairs typically run $400-$3,500. Severity: medium.
What is the 2023-2025 Mercedes-Benz EQE MBUX Head Unit Black Screen / Spontaneous Reboot and Icons Lost After Software Update?
Two related MBUX failures recur on the V295. First, the central display goes black or the head unit reboots itself — sometimes during startup, sometimes while driving — taking the climate controls, camera views and navigation with it, and often throwing a cascade of false "system… Repairs typically run $0-$2,500. Severity: medium.
What is the 2023-2025 Mercedes-Benz EQE DC Fast Charging Speed Inconsistency?
EQE owners experience significantly inconsistent DC fast charging speeds, with the car sometimes limiting to 50-80 kW even on 150+ kW capable chargers. The battery thermal management system is overly conservative, throttling charge rates based on recent driving history and ambien… Severity: low.
