2024 Mercedes-Benz G-Class Problems: 2 Issues Every Owner Should Know
2024 model year · 730+ owner reports · Updated April 2026
According to Au7o's analysis of 730+ owner reports, the 2024 Mercedes-Benz G-Class has 2 documented known issues. No issues are rated critical, indicating generally reliable ownership. The most commonly reported issue is COMAND/MBUX Infotainment System Freeze and Reboot with 450 owner reports. Across all issues, repair costs range from $400 to $1,200. DIY maintenance guides at au7o.io.
All 2 Known Issues
On the 2013-2025 Mercedes-Benz G-Class, both the older COMAND NTG5 system and the newer MBUX system in the G-Class experience random freezes, black screens, and spontaneous reboots. The harsh vibration environment of the G-Class body-on-frame chassis may contribute to connection issues at the head unit. Navigation, audio, and backup camera all become unavailable during these events.
Common Symptoms
- Infotainment screen goes black randomly
- System reboots while driving
- Navigation freezes mid-route
- Backup camera not displaying
- Audio cuts out intermittently
How to Fix
Perform a soft reset by holding the power/volume knob for 10 seconds. Visit the dealer for software updates — Mercedes regularly releases patches. If persistent, the head unit may need replacement under warranty. Ensure the vehicle has the latest map and firmware updates.
What Owners Are Using
Parts and tips from 450+ owners who fixed this issue
- TipAlways accept dealer software updates when offered. Most MBUX freeze issues have been resolved through OTA or dealer-applied patches.
On the 2019-2025 Mercedes-Benz G-Class 4.0L V8 Biturbo, the W463A G-Class retains the iconic side-hinged doors which are significantly heavier than conventional doors due to their construction. The door hinges and check straps wear prematurely, causing the doors to sag and become difficult to close properly. The driver door is most commonly affected due to higher use frequency.
Common Symptoms
- Door does not close flush with body
- Door requires extra force to latch
- Visible gap misalignment between door and body
- Creaking noise when opening or closing door
How to Fix
Replace worn door hinges and check strap assemblies. Dealer replacement is recommended due to the precise alignment required. Lubricate hinges at every service interval with Mercedes-approved grease to extend hinge life.
What Owners Are Using
Parts and tips from 280+ owners who fixed this issue
- TipLubricate the door hinges and check straps with white lithium grease every 6 months. This significantly extends their lifespan on these heavy doors.