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Lincoln · Known Issues

2019-2026 Lincoln Nautilus Problems: 28 Known Issues

2019-2026 model years · NHTSA recalls, manufacturer TSBs, and owner forum reports · Updated October 2026

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Vehicle data and repair guidance on this site are compiled with AI assistance and may contain errors. Always verify with your service manual or a qualified mechanic.

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According to Au7o's research across NHTSA recalls, manufacturer TSBs, and owner forum reports, the 2019-2026 Lincoln Nautilus has 28 documented known issues, with 16 rated critical. The most serious are Hybrid 2.0L EcoBoost direct fuel injector failure — broken tips cause engine damage ($0-$12,000 repair), Power-window auto-reverse fails to retract — pinch hazard (NHTSA recall 24V953, ~48,000 units) ($0-$0 repair), LED headlight and tail-light driver modules fail due to burnt Schottky diodes (NHTSA recall 25V519 / Ford 25C39, 1,539 Nautilus units) ($0-$1,500 repair), Image Processing Module A (IPMA) resets — loss of rearview camera and ADAS ($0-$0 repair), Parasitic 12V battery drain — dead battery after short ownership (CSP 24P14 / 24P08) ($0-$800 repair), Engine block heater overheats while plugged in — fire risk ($0-$0 repair), Both panoramic and center displays go blank while driving (NHTSA recall 25V337 / Ford 25C21, 30,679 units) ($0-$0 repair), EGR Valve Failure Leading to Unexpected Loss of Drive Power (Recall 26S10 / NHTSA 26V122000), 2.7L Nano EcoBoost intake valves fracture (Silchrome Lite) causing sudden engine failure, Incorrectly manufactured rear shock absorbers damage rear brake hose (recall 23V439 / Ford 23S32) ($0-$0 repair), Rearview backup camera blank or distorted image (recall 20V575 / 20C19) ($0-$0 repair), Front seat frame can damage seat wiring and affect the airbags — recall 20V414, .

In This Article

  • Nautilus Electrical7
  • Nautilus Safety/Recalls7
  • Nautilus Engine3
  • Nautilus Transmission2
  • Nautilus Fuel System1
  • Nautilus Emissions1
  • Nautilus Suspension1
  • Nautilus Cooling1
  • Nautilus Drivetrain1
  • Nautilus Body/Panels2
  • Nautilus Brakes1
  • Nautilus Other1
  • Recalls13
  • FAQ
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In This Article

  • Electrical7
  • Safety/Recalls7
  • Engine3
Coolant loss and white exhaust smoke, 2.0L EcoBoost — bulletin 20-2234
, Driver airbag cover may detach during deployment — recall 18V806
, Transmission start-stop accumulator bolts may be missing or loose — recall 20V550
and Rear Drive Unit Underfilled With Lubricant Can Seize — AWD Recall 21S02 (NHTSA 21V011000)
DIY maintenance guides at au7o.io.
Transmission
2
  • Fuel System1
  • Emissions1
  • Suspension1
  • Cooling1
  • Drivetrain1
  • Body/Panels2
  • Brakes1
  • Other1
  • Recalls13
  • FAQ
  • All 28 Known Issues

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    Driver, front passenger, and rear power windows on 2024-2025 Nautilus did not automatically reverse when encountering an obstacle, violating FMVSS 118. The window continues closing with excessive force, risking finger/hand/neck injury — especially for children. Ford recalled 47,818 units in December 2024 (24V953); follow-up recall 25C36 covers ~102 vehicles that received incorrect repair software.

    Common Symptoms

    • window keeps closing on obstacle
    • no auto-reverse
    • excessive closing force
    • window pinches objects

    How to Fix

    Free dealer reflash of Driver Door Module (DDM) and Passenger Door Module (PDM) software under recall 24V953. Verify VIN was correctly reflashed — recall 25C36 was issued because ~102 vehicles received the wrong software package the first time.

    Typical repair cost:$0 - $0

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    On 2025 Lincoln Nautilus (1,539 units, built March 9 - July 24, 2025), LED driver modules contain a burnt Schottky diode that can knock out one headlight low/high beam, DRLs, front position lamps, and front turn signals. Uniquely on the Nautilus (unlike Mustang/Mach-E covered by the same campaign), the same fault can also disable rear tail lights, rear turn signals, and rear position lights — leading to sudden loss of forward visibility and being invisible to traffic at night.

    Common Symptoms

    • one headlight not working
    • DRL out
    • tail light out
    • turn signal inoperative
    • intermittent headlight failure

    How to Fix

    Under NHTSA recall 25V519 (Ford internal recall 25C39), dealers inspect and replace the LED Driver Modules at no charge. Owner notification letters mailed September 22, 2025. Contact Ford customer service at 1-866-436-7332. Do not drive at night until repair is completed if a lamp is currently failing.

    Typical repair cost:$0 - $1,500

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    Consider softening BlueCruise claim to 'and may affect BlueCruise (camera-dependent)' since recall summary doesn't explicitly name it. Consider removing or qualifying 'dashboard warning chimes' since it's not directly cited.

    This issue also affects: Ford Bronco, Ford Mustang, Ford Escape

    Common Symptoms

    • rearview camera blank or frozen
    • Pre-Collision Assist warning
    • Lane Keep disabled message
    • BlueCruise not available
    • blind-spot monitor inoperative

    How to Fix

    Visit dealer for free IPMA software reflash under the NHTSA recall. Until repaired, do a manual mirror/over-the-shoulder check when reversing and treat BlueCruise/Lane Keep as unavailable — they can drop out without warning.

    Find a nearby Lincoln dealer in Google Maps ↗

    Call to confirm they can assess your vehicle and perform the stated work. Search results do not confirm qualification, eligibility or coverage.

    Typical repair cost:$0 - $0

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    Roughly 46% of polled 2024 Nautilus owners (both ICE and hybrid) report repeated dead 12V batteries, sometimes with as little as 200 miles on the odometer. Two software-related causes identified: (1) Vehicle Dynamics Module stays awake and holds the CAN bus active after key-off (CSP 24P14), and (2) Driver Status Monitor Camera Module software keeps running after vehicle is off (CSP 24P08). A separate hardware-level fix for affected vehicles involves replacing the audio amplifier and 12V AGM battery when parasitic draw remains out of spec after the CSPs are applied.

    This issue also affects: Ford Explorer, Ford F-150 Lightning

    Common Symptoms

    • no-start after sitting overnight
    • clicking when pressing start button
    • dim dome lights
    • battery low message
    • needs frequent jump start

    How to Fix

    Have dealer apply software updates CSP 24P14 (VDM reprogram) and CSP 24P08 (Driver Status Monitor Camera Module reprogram), test 12V AGM battery state-of-health, and measure parasitic draw. If draw still exceeds spec, request audio amplifier replacement and a new battery — both covered under bumper-to-bumper warranty. An OTA update consolidating these fixes is anticipated.

    Find a nearby Lincoln dealer in Google Maps ↗

    Call to confirm they can assess your vehicle and perform the stated work. Search results do not confirm qualification, eligibility or coverage.

    Typical repair cost:$0 - $800

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    The 27-inch panoramic display and 11.1-inch center screen can simultaneously reboot or go fully blank while driving on vehicles running Phoenix IVI software v1.0.5 or v1.0.7. Driver loses speedometer, gear position, warning lights, and rearview camera image. Ford recalled 30,679 model-year 2024 Lincoln Nautilus SUVs built April 4, 2023 through July 8, 2024 (NHTSA 25V337 / Lincoln 25C21); 1,129 warranty claims preceded the recall. Recall letters mailed beginning June 16, 2025.

    This issue also affects: Ford F-150, Ford Mustang Mach-E, Ford Transit

    Common Symptoms

    • blank instrument cluster
    • blank infotainment screen
    • no backup camera image
    • no speedometer
    • missing warning lights
    • screen reboot while driving

    How to Fix

    Free recall remedy — dealer reflashes the multimedia (APIM) module software, or owners receive an over-the-air update to a newer Phoenix IVI build. Check VIN at NHTSA.gov or Lincoln.com/support/recalls before next drive.

    Typical repair cost:$0 - $0

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    On some 2019 Nautilus SUVs, the instrument cluster may not load its display data at key-on, leaving the gear indicator, gauges and warning lights blank. Ford traced it to the cluster memory chips. In 2026 Ford found that some vehicles recorded as repaired under 19V076 may not have received the intended software. Applies to: 1,824 2019 Lincoln Nautilus built November 6 to December 21, 2018 under recall 19V076 (Ford 19C03), and 1,802 of those recorded as repaired that are included in follow-up recall 26V372 (Ford 26C27). A Lincoln dealer confirms each VIN.

    How to Fix

    Have a Lincoln dealer check the VIN for both 19V076 / 19C03 and 26V372 / 26C27. The remedy reprograms the instrument cluster software free of charge; under 26V372 the dealer also validates the installed software part numbers before closing the recall. A past completion record alone does not clear a vehicle listed in 26V372.

    Find a nearby Lincoln dealer in Google Maps ↗

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    Owners report that Auto Start-Stop stops shutting the engine off, sometimes with the message that the engine is on due to vehicle charging. In the linked threads, dealers found a low battery state of charge or a failed battery cell and replaced the battery; one owner reports the feature still did not return after a new battery. Applies to: Owner reports from 2019–2022 first-generation Nautilus (2019, 2020, 2021 and 2022 owners in the linked threads). No Lincoln bulletin or recall for this was found. Mileage when it happened, as stated in the linked owner reports: 49,000 miles on a 2021.

    Common Symptoms

    • Dash message: Auto Start-Stop disabled due to vehicle charging
    • Auto Start-Stop never engages; dash icon greyed out with a strikethrough
    • Auto-stop takes 15+ minutes of highway driving to engage
    • Welcome lights stay off when walking up to the car
    • "Basic functions disabled to save energy" or battery-saver alerts

    How to Fix

    Have the 12-volt battery and charging system tested before assuming a start-stop fault; the feature also turns itself off for normal reasons the cluster can display. Summarized from the owner reports linked here; not a manufacturer finding. Your vehicle's equipment and history may differ; a technician must confirm the cause.

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    2020 Nautilus SUVs built Nov 21, 2019 - May 26, 2020 were recalled because a faulty printed circuit board / poor electrical connection inside the backup camera can cause the reverse image to appear distorted or go completely blank, reducing rear visibility and raising crash risk. NHTSA recall 20V575 / Ford 20C19. This is distinct from the later IPMA-reset rearview-camera issue — here the defect is in the camera's own circuit board, and the fix is camera replacement, not a software update.

    Common Symptoms

    • Backup camera shows a distorted/garbled image in reverse
    • Backup camera screen goes blank/black in reverse
    • Image flickers or drops out intermittently

    How to Fix

    Under recall 20V575 (Ford 20C19), dealers replace the rear-view camera assembly free of charge. Owners should verify the VIN at the NHTSA recall lookup or with a Lincoln dealer; the repair is free regardless of mileage or ownership because it is a safety recall.

    Find a nearby Lincoln dealer in Google Maps ↗

    Call to confirm they can assess your vehicle and perform the stated work. Search results do not confirm qualification, eligibility or coverage.

    Typical repair cost:$0 - $0

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    On some Nautilus SUVs with 16-way power seats, the edge of the seat cushion frame can damage the seat wiring harness when the seat tilt is used. Depending on which wires are damaged, the passenger frontal airbag may not deploy, or a passenger or driver side airbag may deploy unintentionally; an airbag warning light may come on. Applies to: 8,442 selected 2019–2020 Lincoln Nautilus with 16-way power seats, built January 12, 2018 to January 24, 2020 (Ford recall 20S37; the recall also covers 2016–2018 MKX). Vehicles are not in VIN order; a Lincoln dealer confirms each VIN.

    How to Fix

    Have a Lincoln dealer check the VIN for recall 20V414 / 20S37. Under the recall, the dealer installs flocking tape on the exposed edge of the 16-way seat cushion frame and inspects the seat wiring harness, repairing or replacing it as needed, at no charge. An airbag warning light needs professional diagnosis; do not take apart the seat wiring yourself.

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    On some 2019 Nautilus SUVs, the plastic cover on the driver frontal airbag module may detach when the airbag deploys. A separating cover can increase the risk of injury in a crash. Applies to: 268 2019 Lincoln Nautilus not equipped with Adaptive Front Steering, built at Oakville from October 11 to October 19, 2018 (Ford recall 18S38). A Lincoln dealer confirms each VIN.

    How to Fix

    Have a Lincoln dealer check the VIN for recall 18V806 / 18S38. Under the recall, dealers replace the driver airbag module free of charge. Do not remove or test the airbag yourself.

    Find a nearby Lincoln dealer in Google Maps ↗

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    NHTSA recall 26V165000 covers 2024 and 2025 Lincoln Nautilus vehicles whose Image Processing Module A (IPMA) can go through multiple unexpected resets. The IPMA is what feeds the camera image and the vision-based driver aids, so when it resets the Nautilus loses the rearview camera picture and features including pre-collision assist, lane-keeping assist and blind-spot monitoring. Ford handled the two Nautilus model years in different phases: 2025 Nautilus owners were notified on 4/13/2026 in Phase 1, while 2024 Nautilus owners fall into a later phase of the same campaign. The recall is a large one — 254,640 vehicles campaign-wide, spanning several Lincoln and Ford models, of which the Nautilus is one. Ford's stated consequence is that a driver without the camera and those assistance systems is less able to detect hazards, raising the risk of a crash.

    Common Symptoms

    • Backup camera image missing or blank when shifting into reverse
    • Blind-spot monitoring inoperative
    • Lane-keeping assist inoperative
    • Pre-collision assist inoperative
    • Repeated, intermittent loss of driver assistance features

    How to Fix

    Dealers reprogram the Image Processing Module A with updated software at no cost, and Ford is also pushing the same update over the air, so a connected Nautilus may receive it without an appointment. If your Nautilus is still losing the camera image or showing driver-assist features as unavailable, schedule the dealer software update rather than waiting on OTA. Check your VIN at nhtsa.gov/recalls against campaign 26V165000 to confirm coverage and see whether your notification phase has opened.

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    High ConfidenceVerifiedReviewed Aug 2026

    On some Nautilus SUVs, a SYNC software error can make the rear-view camera image intermittently blank while in reverse, or leave the image on the screen after reversing has ended. Ford says short ignition cycles can fill the storage on the SYNC module (APIM). A black infotainment screen can also occur. Applies to: 926 2019–2020 Lincoln Nautilus built September 6, 2018 to December 21, 2020 that have SYNC 3.2 R10 RC1 software (recall 25V442, Ford 25S72, which also covers many other Ford and Lincoln models). A Lincoln dealer confirms each VIN.

    How to Fix

    Have a Lincoln dealer check the VIN for recall 25V442 / 25S72. Under the recall, the dealer flashes updated SYNC 3 software into the APIM free of charge.

    Find a nearby Lincoln dealer in Google Maps ↗

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    On some Nautilus Hybrid SUVs, the pedestrian warning sound may not play when driving in electric mode below 30 km/h (about 19 mph), so pedestrians may not hear the vehicle approaching. A "Pedestrian Sounder Fault. Service Now" message may appear. Ford attributes it to audio-processing software and a second cause still under investigation. Applies to: Selected 2024–2026 Lincoln Nautilus Hybrid under recall 25V691 (Ford 25SA2), and selected 2024–2027 Nautilus Hybrid with the Phoenix audio system built April 4, 2023 to May 27, 2026 under follow-up recall 26V415 (Ford 26S51), which includes vehicles that already received the 25SA2 update. A Lincoln dealer confirms each VIN.

    How to Fix

    Have a Lincoln dealer check the VIN for both 25V691 / 25SA2 and 26V415 / 26S51. The 25SA2 remedy updates the audio control module and digital signal processing module software, by a dealer or over the air, free of charge. Under 26V415, Nautilus Hybrids with the 28-speaker audio system have the DSP module replaced free of charge. For all vehicles in 26V415, Ford says the remedy for the remaining (non-DSP) cause is still under development, so these vehicles still await a full remedy; interim owner letters were scheduled for August 2026.

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    On some 2019 Nautilus SUVs, Lane Centering Assist may not detect that the driver's hands are off the steering wheel, so the hands-off warnings may not appear. Ford traced it to steering torque from the Adaptive Front Steering being read as hand input. In 2026 Ford found that some vehicles recorded as repaired may not have received the intended software. Applies to: 2,276 2019 Lincoln Nautilus built September 5 to November 19, 2018 under recall 19V031 (Ford 19S02), and 1,013 built September 5 to November 12, 2018 that are included in follow-up recall 26V377 (Ford 26S44). Lane Centering was available equipment on the 2019 Nautilus, not standard. A Lincoln dealer confirms each VIN.

    How to Fix

    Have a Lincoln dealer check the VIN for both 19V031 / 19S02 and 26V377 / 26S44. The remedy updates the power steering control module software free of charge; under 26V377 the dealer validates the installed software part numbers before closing the recall. Keep your hands on the wheel; do not test the warning by letting go.

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    Certain 2024-2025 Nautilus equipped with the 1.5L or 2.0L MPC engine and the factory engine block heater can overheat when the vehicle is parked and the block heater cord is plugged into household AC. The overheating heater element creates a vehicle fire risk while parked — most concerning in cold-climate states/provinces where the heater sees daily use.

    Common Symptoms

    • burning smell from engine bay
    • scorched block heater cord
    • tripped GFCI when plugged in
    • smoke from front of vehicle when parked

    How to Fix

    Stop using the block heater immediately and unplug the cord. NHTSA Campaign 25V343000 / Ford Recall 25S52 (issued May 2025) covers free dealer inspection and replacement of the affected block heater element and cord. Contact Ford customer service at 1-866-436-7332 with your VIN, or check status at nhtsa.gov/recalls.

    Typical repair cost:$0 - $0

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    Certain 2021-2022 Nautilus models built with the 2.7L Nano EcoBoost V6 left Ford's engine plant with intake valves machined from Silchrome Lite alloy. If the valve stock experienced an over-temperature condition during machining, the material becomes excessively hard and brittle. Those valves can snap at the stem while the engine is running, dropping the valve head into the cylinder. The result is immediate, catastrophic internal engine damage and a total loss of drive power, usually preceded by an illuminated check-engine light and rough running. Nautilus and Edge production affected runs May 10, 2021 through October 29, 2021 — this is a build-window defect, not a whole-model-year one, and it is specific to the 2.7L V6. Nautilus vehicles with the 2.0L EcoBoost four-cylinder are not part of this population. Ford recalled 90,736 vehicles across Bronco, F-150, Edge, Explorer, Nautilus and Aviator.

    This issue also affects: Ford Bronco, Ford Bronco Sport, Ford Edge

    Common Symptoms

    • Sudden loss of engine power while driving
    • Engine misfire and violent rough running
    • Loud metallic knocking or clatter from the engine
    • Engine will not restart after stalling
    • Check engine light with misfire codes

    How to Fix

    Have a Ford/Lincoln dealer check the VIN and complete recall 24S55 / NHTSA 24V635. The recall uses an engine-cycle inspection procedure and replaces engines only when the procedure requires it. After completion, ask the dealer whether any Ford extended-coverage program applies to the VIN. Do not assume every later engine failure qualifies.

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    Some 2.7L EcoBoost Nautilus SUVs may make a ticking, tapping or rattle noise from the top front cover area of the engine on first start-up after sitting six hours or more, lasting 2–5 seconds. Ford attributes it to stuck internal components of the variable cam timing (VCT) units. Applies to: 2019–2023 Lincoln Nautilus with the 2.7L EcoBoost V6 and this cold-start noise (bulletin 23-2356 also covers the 2019–2023 Ford Edge 2.7L).

    How to Fix

    Have a dealer confirm the noise after a cold soak. Bulletin 23-2356 (which supersedes 23-2049 to update the parts list) directs replacement of the VCT units following its service procedure. Normal warranty rules apply; this is not a recall or a promise of free repair.

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    On a small number of 2019–2020 Nautilus SUVs, the transmission start-stop accumulator end cap may have two bolts missing or not tightened to specification. That can cause a transmission fluid leak and may progress to loss of transmission function; a fluid leak near an ignition source may increase the risk of fire. A wrench light may come on. Applies to: 9 2019–2020 Lincoln Nautilus with the eight-speed automatic transmission (filed with NHTSA under the program name "2019-2020 Lincoln MKX"; Ford recall 20S49, which also covers some Edge, Escape, Transit Connect and Corsair). Ford's dealer bulletin lists Nautilus built at Oakville from June 12, 2019 to June 17, 2020. A Lincoln dealer confirms each VIN.

    This issue also affects: Ford Five Hundred, Ford Freestyle, Ford Fusion

    How to Fix

    Have a Lincoln dealer check the VIN for recall 20V550 / 20S49. Under the recall, the dealer replaces the start-stop accumulator and checks the transmission fluid level, free of charge. Ford's dealer bulletin says owners can keep driving unless they notice transmission fluid under the vehicle or transmission warning messages in the cluster; in that case, park in a safe place, turn the engine off and contact the dealer.

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    Some Nautilus SUVs with the 8F35 eight-speed automatic may shudder, buck or jerk. Ford's bulletins attribute it to powertrain control module software (shudder, buck or jerk up to 35 mph, bulletin 21-2389) or to an internal issue with the torque converter (shudder most noticeable below 60 mph with no trouble codes, sometimes felt as an engine misfire, bulletin 25-2154). Applies to: 2019–2021 Lincoln Nautilus with the 8F35 transmission built on or before 11-Mar-2021 (bulletin 21-2389), and 2019–2022 Lincoln Nautilus with the 8F35 transmission built on or before 30-Jun-2022 (bulletin 25-2154). Both bulletins also cover the Ford Edge. Nautilus with the 8F57 eight-speed are not in these bulletins.

    How to Fix

    Have a dealer confirm the symptom. Bulletin 21-2389 specifies reprogramming the PCM to the latest software and reprogramming the transmission solenoid strategy using the 13-digit strategy number on the transmission case. Bulletin 25-2154 applies when the shudder is present with no trouble codes and a shudder event can be traced with Ford's scan tool; it specifies removing the transmission, replacing the torque converter and its seal, and reprogramming the PCM. Ford notes shifts can feel firmer than normal for several days while the adaptive strategy relearns. Normal warranty rules apply; this is not a recall or a promise of free repair.

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    Early-build 2024 Nautilus Hybrid (2.0L EcoBoost-hybrid) vehicles can suffer high-pressure direct fuel injector failures within the first few hundred miles. The injector tip breaks off into the cylinder, causing sputtering, white exhaust smoke, fuel smell, severe knocking, limp mode, and sometimes total engine destruction requiring engine replacement. Ford issued CSP 24B23 covering injector replacement; TSB also directs replacing all 4 injectors if any fails.

    This issue also affects: Ford Bronco, Ford Bronco Sport, Ford Edge

    Common Symptoms

    • white exhaust smoke
    • fuel smell
    • loud clicking or clunking noise
    • limp mode
    • engine stall
    • low power

    How to Fix

    Repair under Lincoln CSP 24B23 — dealer replaces all 4 high-pressure direct injectors free of charge; if injector tip dropped into cylinder, dealer must replace the engine under powertrain warranty. Do not delay — continued driving multiplies damage.

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    Typical repair cost:$0 - $12,000

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    Certain 2025 Lincoln Nautilus vehicles are part of Ford Motor Company's 26S10 recall. The exhaust gas recirculation (EGR) valve may fail, and the outcome NHTSA describes is an unexpected loss of drive power. Because the power loss can occur without warning, NHTSA cites an increased risk of a crash. The Nautilus is one of several 2025 Ford and Lincoln models in this single campaign, which totals 47,804 vehicles across all of them combined.

    This issue also affects: Ford Bronco, Ford Bronco Sport, Ford E-Series

    Common Symptoms

    • Unexpected loss of drive power

    How to Fix

    There is no cost to you: a Lincoln dealer will replace the EGR valve free of charge under recall 26S10. Owner letters were mailed July 31, 2026. VINs in this campaign became searchable on March 4, 2026, so the fastest way to confirm your Nautilus is affected is to enter the VIN at nhtsa.gov/recalls. For help, call Ford/Lincoln customer service at 1-866-436-7332.

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    Ford recalled certain 2023 Lincoln Nautilus SUVs built February 20 - March 9, 2023 because the rear shock absorbers were manufactured with the shock-rod stopper support not securely crimped in the rod groove, allowing excessive rebound travel. The over-travel can allow the shock to contact and damage the rear brake hose, rear axle half-shaft, rear wheel-speed sensor, and/or stabilizer-bar end links. A damaged brake hose can leak fluid and extend stopping distance, increasing crash risk. About 366 vehicles were affected. This is a distinct suspension/braking safety defect.

    This issue also affects: Ford Fusion

    Common Symptoms

    • Excessive rear rebound/bounce
    • Rear-end clunk or noise over bumps
    • Damaged/leaking rear brake hose
    • Longer braking distance
    • Damaged rear wheel-speed sensor or half-shaft

    How to Fix

    Under recall 23S32 (NHTSA 23V439000), dealers inspect and, as necessary, replace the rear shock absorbers, rear brake hoses, rear wheel-speed sensor, and rear half-shafts free of charge. Owner notification letters were mailed August 17, 2023. Owners can contact Ford customer service at 1-866-436-7332 and reference recall 23S32.

    Typical repair cost:$0 - $0

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    High ConfidenceVerifiedReviewed Jul 2026

    Some 2.0L EcoBoost Nautilus SUVs may show low coolant, white smoke from the tailpipe, an over-temperature warning, an external coolant leak and/or a check-engine light with stored codes. Ford attributes this to the exhaust gas recirculation (EGR) cooler and/or PCM software settings. Applies to: 2019–2020 Lincoln Nautilus with the 2.0L EcoBoost engine (bulletin 20-2234 also covers the 2019–2020 Ford Edge 2.0L).

    This issue also affects: Ford Edge, Ford Escape, Ford Excursion

    How to Fix

    Have a dealer confirm the symptoms and codes. Bulletin 20-2234 has vehicles built on or before 9-Jul-2020 get the latest PCM software first, then a cooling-system pressure test and inspection of the EGR cooler for damage or internal leaks; if the EGR cooler leaks, the EGR cooler and EGR outlet tube are replaced. If the cooler does not leak, the technician follows standard workshop-manual diagnosis. Normal warranty rules apply; this is not a recall or a promise of free repair.

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    Ford recalled certain 2020 Lincoln Nautilus vehicles because the rear drive unit may have left the factory with an inadequate amount of lubricant. Without enough lubricant, the rear drive axle can seize. On an all-wheel-drive crossover like the Nautilus, a seized rear drive unit can mean a loss of drive and/or a loss of vehicle control while driving, which raises the risk of a crash. The Nautilus is one of several Ford and Lincoln models covered by the same campaign; the recall began March 12, 2021.

    Common Symptoms

    • Loss of drive / vehicle does not move under power
    • Loss of vehicle control while driving
    • Rear drive axle seizes

    How to Fix

    Have the recall performed free of charge at a Lincoln dealer under Ford recall 21S02 (NHTSA 21V011000). The dealer checks the rear drive unit lubricant level: an axle found at the minimum level is topped up to the full level, and an axle found below the minimum fill level is replaced at no cost. Owners can confirm whether a specific Nautilus is included by entering the VIN at nhtsa.gov/recalls, or by calling Ford customer service at 1-866-436-7332.

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    Community Reported
    High ConfidenceVerifiedReviewed Aug 2026

    Owners of 2019–2020 Nautilus SUVs with the panoramic Vista Roof report water getting inside after rain, including soaked rear floors, water in the spare-tire well and water dripping over the dash. Clogged sunroof drain tubes are the cause owners and dealers name; one owner reports nine unsuccessful repair visits. Applies to: Owner reports from 2019–2020 Nautilus with the panoramic Vista Roof (2019 and 2020 owners in the linked threads). No Lincoln bulletin or recall for this was found.

    Common Symptoms

    • Rear-seat floor carpets soaked with water
    • Water collects in the spare tire well
    • Water drips onto the dashboard after rain
    • Water runs down from above the rear cargo-area window
    • Interior found frozen over on a cold morning

    How to Fix

    Have a dealer or body shop water-test the roof and check that the sunroof drain tubes are clear and connected before replacing other parts, and dry out wet carpet and padding. Summarized from the owner reports linked here; not a manufacturer finding. Your vehicle's equipment and history may differ; a technician must confirm the cause.

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    Some Nautilus SUVs may have a power liftgate that will not open from either switch, sometimes with code U3000:49 stored in the rear gate trunk module (RGTM). Ford's special service messages attribute it to RGTM software. Applies to: 2019–2021 Lincoln Nautilus with a power liftgate (Ford SSM 50071; SSM 50394 covers 2019–2020 vehicles built on or before 3-Dec-2020 that will not unlatch after a second attempt). The messages also cover the Ford Edge.

    How to Fix

    Have a dealer reprogram the rear gate trunk module to the latest software, as SSM 50071 directs. Under SSM 50394, if the module is already at the latest software and the problem remains, the technician performs normal workshop-manual diagnosis. These are Ford service messages, not recalls; normal warranty rules apply.

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    Owners of the redesigned 2024 Nautilus (and some 2022-2023 cars) report a loud groan, grunt, or grinding noise from the front brakes as the vehicle comes to a complete stop, more pronounced in cooler temperatures and often fading once the brakes warm. Ford service message SSM 52556 ('Front Brake Grunt Noise') ties it to the front rotor material/finish. Lincoln revised the rotors on the production line starting June 16, 2024, with service replacement parts following in Q3; many early-2024 owners reported rotors on nationwide backorder.

    Common Symptoms

    • Groan / grunt noise from front brakes just before the car stops
    • Noise worse when brakes are cold or in cool weather
    • Noise dissipates after brakes warm up
    • Rear brake squeak/squeal in some cars

    How to Fix

    Dealer remedy is to install the revised front rotors (and, for squeal complaints, an updated rear brake-pad shim kit). It is a noise/quality concern, not a stopping-performance failure; replacement is covered under the new-vehicle warranty. Owners experiencing backorder should ask the dealer to document the concern so it stays covered.

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    What you need to fix it

    Only diagnosis- and fitment-reviewed repair parts are linked here.

    • Genuine Ford PZ1Z-1125-B revised front brake rotor, two required
      OEMPZ1Z-1125-B

      Replace both front rotors on a bulletin-confirmed redesigned 2024 Nautilus front-brake grunt repair Fitment/availability: Live Ships/Add to Cart direct page identifies PZ1Z-1125-B, lists Lincoln Nautilus fitment and positions the rotor f…

      FordPartsGiant

    As an Amazon Associate, we earn from qualifying purchases; other part links may also earn au7o a commission. Confirm fitment by VIN before buying.

    Typical repair cost:$0 - $600

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    Medium ConfidenceVerifiedReviewed Jun 2026

    Some Nautilus SUVs with SYNC 3 may have a frozen, unresponsive touchscreen, slow or lagging response, lost Bluetooth pairing, an echo or robotic voice on Bluetooth calls, or other SYNC concerns. Ford says these may be due to the SYNC software. Applies to: 2019–2020 Lincoln Nautilus with SYNC 3 and at least one of the concerns listed in bulletin 24-2182 (the bulletin covers many Ford and Lincoln models).

    How to Fix

    Have a dealer confirm the concern. Bulletin 24-2182 (which supersedes 23-2307) directs updating the SYNC module (APIM) software with the SYNC 3 Universal Thumb Drive. The bulletin notes owners can also update SYNC 3 over Wi-Fi or by following the instructions at owner.lincoln.com. Normal warranty rules apply; this is not a recall or a promise of free repair.

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    NHTSA Recalls13 recalls

    VISIBILITY:POWER WINDOW DEVICES AND CONTROLS

    Ford Motor Company (Ford) is recalling certain 2024 Ranger and 2024 Lincoln Nautilus vehicles. When closing the windows with the global closing feature, the windows may not automatically reverse after detecting an object. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 118, "Power-Operated Window Systems."

    Campaign #24V59700009/08/2024

    VISIBILITY:POWER WINDOW DEVICES AND CONTROLS

    Ford Motor Company (Ford) is recalling certain 2024-2025 Lincoln Nautilus vehicles. The window automatic reversal system may not react correctly after detecting an obstruction, and the window reversal distance does not meet the minimum requirement. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 118, "Power-Operated Window Systems."

    Campaign #24V95300020/12/2024

    VISIBILITY:POWER WINDOW DEVICES AND CONTROLS

    Ford Motor Company (Ford) is recalling certain 2024 Ranger and 2024 Lincoln Nautilus vehicles previously repaired incorrectly under recall number 24V-597. When closing the windows with the global closing feature, the windows may not automatically reverse after detecting an object. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 118, "Power-Operated Window Systems."

    Campaign #25V23700011/04/2025

    ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

    Ford Motor Company (Ford) is recalling certain 2024 Nautilus vehicles. The multimedia module software may cause the panoramic and center displays to reboot, resulting in a blank screen. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 111, "Rear Visibility," and 102, "Transmission shift lever sequence, starter interlock, and transmission braking effect," as well as FMVSS numbers 126, 108, 135, 138, 208, 101, and 305.

    Campaign #25V33700023/05/2025

    ELECTRICAL SYSTEM

    Ford Motor Company (Ford) is recalling certain 2024-2025 Lincoln Nautilus, 2023-2025 Escape, 2023 Lincoln Corsair, 2025 Lincoln Corsair, Maverick, and Bronco Sport vehicles equipped with a 1.5L or 2.0L MPC engine and an engine block heater. The engine block heater may overheat when the vehicle is parked with the block heater plugged in.

    Campaign #25V34300023/05/2025

    + 8 more recalls. Check all on NHTSA.gov

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    Frequently Asked Questions

    What are the most common Lincoln Nautilus problems?

    According to Au7o's research across NHTSA recalls, manufacturer TSBs, and owner forum reports, the 2019-2026 Lincoln Nautilus has 28 documented issues. The most frequently reported are: Hybrid 2.0L EcoBoost direct fuel injector failure — broken tips cause engine damage, Power-window auto-reverse fails to retract — pinch hazard (NHTSA recall 24V953, ~48,000 units), LED headlight and tail-light driver modules fail due to burnt Schottky diodes (NHTSA recall 25V519 / Ford 25C39, 1,539 Nautilus units). Of these, 16 are rated critical and should be addressed promptly.

    Is the Lincoln Nautilus reliable?

    The 2019-2026 Lincoln Nautilus has 28 known issues compiled from NHTSA recalls, manufacturer TSBs, and owner forum reports. 16 issues are rated critical: Hybrid 2.0L EcoBoost direct fuel injector failure — broken tips cause engine damage and Power-window auto-reverse fails to retract — pinch hazard (NHTSA recall 24V953, ~48,000 units) and LED headlight and tail-light driver modules fail due to burnt Schottky diodes (NHTSA recall 25V519 / Ford 25C39, 1,539 Nautilus units) and Image Processing Module A (IPMA) resets — loss of rearview camera and ADAS and Parasitic 12V battery drain — dead battery after short ownership (CSP 24P14 / 24P08) and Engine block heater overheats while plugged in — fire risk and Both panoramic and center displays go blank while driving (NHTSA recall 25V337 / Ford 25C21, 30,679 units) and EGR Valve Failure Leading to Unexpected Loss of Drive Power (Recall 26S10 / NHTSA 26V122000) and 2.7L Nano EcoBoost intake valves fracture (Silchrome Lite) causing sudden engine failure and Incorrectly manufactured rear shock absorbers damage rear brake hose (recall 23V439 / Ford 23S32) and Rearview backup camera blank or distorted image (recall 20V575 / 20C19) and Front seat frame can damage seat wiring and affect the airbags — recall 20V414 and Coolant loss and white exhaust smoke, 2.0L EcoBoost — bulletin 20-2234 and Driver airbag cover may detach during deployment — recall 18V806 and Transmission start-stop accumulator bolts may be missing or loose — recall 20V550 and Rear Drive Unit Underfilled With Lubricant Can Seize — AWD Recall 21S02 (NHTSA 21V011000). Prospective buyers should inspect for these issues and factor potential repair costs into their purchase decision. Regular maintenance following the manufacturer's schedule helps prevent many common problems.

    How much does it cost to fix common Lincoln Nautilus problems?

    Repair costs for known Lincoln Nautilus issues range from $0 to $12,000, depending on the specific problem and whether you choose DIY or professional repair. The most critical issue, Hybrid 2.0L EcoBoost direct fuel injector failure — broken tips cause engine damage, typically costs $0-$12,000 to repair. Au7o provides step-by-step DIY maintenance guides that can help reduce repair costs.

    What year Lincoln Nautilus is the most reliable?

    Reliability varies across model years of the Lincoln Nautilus. Based on documented issues, problems are most commonly reported in earlier model years. Au7o recommends checking the specific known issues for your target year before purchasing, and having a pre-purchase inspection performed by a qualified mechanic. Our known issues database covers the 2019-2026 Lincoln Nautilus with 28 documented issues compiled from NHTSA recalls, manufacturer TSBs, and owner forum reports.

    What is the 2024 Lincoln Nautilus Hybrid 2.0L EcoBoost direct fuel injector failure — broken tips cause engine damage?

    Early-build 2024 Nautilus Hybrid (2.0L EcoBoost-hybrid) vehicles can suffer high-pressure direct fuel injector failures within the first few hundred miles. The injector tip breaks off into the cylinder, causing sputtering, white exhaust smoke, fuel smell, severe knocking, limp mo… Repairs typically run $0-$12,000. Severity: high.

    What is the 2024-2025 Lincoln Nautilus Power-window auto-reverse fails to retract — pinch hazard (NHTSA recall 24V953, ~48,000 units)?

    Driver, front passenger, and rear power windows on 2024-2025 Nautilus did not automatically reverse when encountering an obstacle, violating FMVSS 118. The window continues closing with excessive force, risking finger/hand/neck injury — especially for children. Ford recalled 47,8… Repairs typically run $0-$0. Severity: high.

    What is the 2025 Lincoln Nautilus LED headlight and tail-light driver modules fail due to burnt Schottky diodes (NHTSA recall 25V519 / Ford 25C39, 1,539 Nautilus units)?

    On 2025 Lincoln Nautilus (1,539 units, built March 9 - July 24, 2025), LED driver modules contain a burnt Schottky diode that can knock out one headlight low/high beam, DRLs, front position lamps, and front turn signals. Uniquely on the Nautilus (unlike Mustang/Mach-E covered by… Repairs typically run $0-$1,500. Severity: high.

    What is the 2024-2025 Lincoln Nautilus Image Processing Module A (IPMA) resets — loss of rearview camera and ADAS?

    Consider softening BlueCruise claim to 'and may affect BlueCruise (camera-dependent)' since recall summary doesn't explicitly name it. Consider removing or qualifying 'dashboard warning chimes' since it's not directly cited. Repairs typically run $0-$0. Severity: high.

    What is the 2024 Lincoln Nautilus Parasitic 12V battery drain — dead battery after short ownership (CSP 24P14 / 24P08)?

    Roughly 46% of polled 2024 Nautilus owners (both ICE and hybrid) report repeated dead 12V batteries, sometimes with as little as 200 miles on the odometer. Two software-related causes identified: (1) Vehicle Dynamics Module stays awake and holds the CAN bus active after key-off (… Repairs typically run $0-$800. Severity: high.

    What is the 2024-2025 Lincoln Nautilus Engine block heater overheats while plugged in — fire risk?

    Certain 2024-2025 Nautilus equipped with the 1.5L or 2.0L MPC engine and the factory engine block heater can overheat when the vehicle is parked and the block heater cord is plugged into household AC. The overheating heater element creates a vehicle fire risk while parked — most… Repairs typically run $0-$0. Severity: high.

    What is the 2024 Lincoln Nautilus Both panoramic and center displays go blank while driving (NHTSA recall 25V337 / Ford 25C21, 30,679 units)?

    The 27-inch panoramic display and 11.1-inch center screen can simultaneously reboot or go fully blank while driving on vehicles running Phoenix IVI software v1.0.5 or v1.0.7. Driver loses speedometer, gear position, warning lights, and rearview camera image. Ford recalled 30,679… Repairs typically run $0-$0. Severity: high.

    What is the 2025 Lincoln Nautilus EGR Valve Failure Leading to Unexpected Loss of Drive Power (Recall 26S10 / NHTSA 26V122000)?

    Certain 2025 Lincoln Nautilus vehicles are part of Ford Motor Company's 26S10 recall. The exhaust gas recirculation (EGR) valve may fail, and the outcome NHTSA describes is an unexpected loss of drive power. Because the power loss can occur without warning, NHTSA cites an increas… Severity: high.

    What is the 2021-2022 Lincoln Nautilus 2.7L Nano EcoBoost intake valves fracture (Silchrome Lite) causing sudden engine failure?

    Certain 2021-2022 Nautilus models built with the 2.7L Nano EcoBoost V6 left Ford's engine plant with intake valves machined from Silchrome Lite alloy. If the valve stock experienced an over-temperature condition during machining, the material becomes excessively hard and brittle. Severity: high.

    What is the 2023 Lincoln Nautilus Incorrectly manufactured rear shock absorbers damage rear brake hose (recall 23V439 / Ford 23S32)?

    Ford recalled certain 2023 Lincoln Nautilus SUVs built February 20 - March 9, 2023 because the rear shock absorbers were manufactured with the shock-rod stopper support not securely crimped in the rod groove, allowing excessive rebound travel. The over-travel can allow the shock… Repairs typically run $0-$0. Severity: high.

    What is the 2020 Lincoln Nautilus Rearview backup camera blank or distorted image (recall 20V575 / 20C19)?

    2020 Nautilus SUVs built Nov 21, 2019 - May 26, 2020 were recalled because a faulty printed circuit board / poor electrical connection inside the backup camera can cause the reverse image to appear distorted or go completely blank, reducing rear visibility and raising crash risk. Repairs typically run $0-$0. Severity: high.

    What is the 2019-2020 Lincoln Nautilus Front seat frame can damage seat wiring and affect the airbags — recall 20V414?

    On some Nautilus SUVs with 16-way power seats, the edge of the seat cushion frame can damage the seat wiring harness when the seat tilt is used. Depending on which wires are damaged, the passenger frontal airbag may not deploy, or a passenger or driver side airbag may deploy unin… Severity: high.

    What is the 2019-2020 Lincoln Nautilus Coolant loss and white exhaust smoke, 2.0L EcoBoost — bulletin 20-2234?

    Some 2.0L EcoBoost Nautilus SUVs may show low coolant, white smoke from the tailpipe, an over-temperature warning, an external coolant leak and/or a check-engine light with stored codes. Ford attributes this to the exhaust gas recirculation (EGR) cooler and/or PCM software settin… Severity: high.

    What is the 2019 Lincoln Nautilus Driver airbag cover may detach during deployment — recall 18V806?

    On some 2019 Nautilus SUVs, the plastic cover on the driver frontal airbag module may detach when the airbag deploys. A separating cover can increase the risk of injury in a crash. Applies to: 268 2019 Lincoln Nautilus not equipped with Adaptive Front Steering, built at Oakville… Severity: high.

    What is the 2019-2020 Lincoln Nautilus Transmission start-stop accumulator bolts may be missing or loose — recall 20V550?

    On a small number of 2019–2020 Nautilus SUVs, the transmission start-stop accumulator end cap may have two bolts missing or not tightened to specification. That can cause a transmission fluid leak and may progress to loss of transmission function; a fluid leak near an ignition so… Severity: high.

    What is the 2020 Lincoln Nautilus Rear Drive Unit Underfilled With Lubricant Can Seize — AWD Recall 21S02 (NHTSA 21V011000)?

    Ford recalled certain 2020 Lincoln Nautilus vehicles because the rear drive unit may have left the factory with an inadequate amount of lubricant. Without enough lubricant, the rear drive axle can seize. On an all-wheel-drive crossover like the Nautilus, a seized rear drive unit… Severity: high.

    What is the 2024-2025 Lincoln Nautilus Rearview Camera and ADAS Loss from Image Processing Module Resets (Recall 26V165000)?

    NHTSA recall 26V165000 covers 2024 and 2025 Lincoln Nautilus vehicles whose Image Processing Module A (IPMA) can go through multiple unexpected resets. The IPMA is what feeds the camera image and the vision-based driver aids, so when it resets the Nautilus loses the rearview came… Severity: medium.

    What is the 2019-2020 Lincoln Nautilus Water leaks inside with the Vista Roof (owner reports)?

    Owners of 2019–2020 Nautilus SUVs with the panoramic Vista Roof report water getting inside after rain, including soaked rear floors, water in the spare-tire well and water dripping over the dash. Clogged sunroof drain tubes are the cause owners and dealers name; one owner report… Severity: medium.

    What is the 2019-2020 Lincoln Nautilus Rear camera may go blank or stay on after reversing — recall 25V442?

    On some Nautilus SUVs, a SYNC software error can make the rear-view camera image intermittently blank while in reverse, or leave the image on the screen after reversing has ended. Ford says short ignition cycles can fill the storage on the SYNC module (APIM). A black infotainment… Severity: medium.

    What is the 2019-2023 Lincoln Nautilus Ticking or rattle for a few seconds on cold start, 2.7L EcoBoost — bulletin 23-2356?

    Some 2.7L EcoBoost Nautilus SUVs may make a ticking, tapping or rattle noise from the top front cover area of the engine on first start-up after sitting six hours or more, lasting 2–5 seconds. Ford attributes it to stuck internal components of the variable cam timing (VCT) units. Severity: medium.

    Content on this page was compiled with AI assistance using NHTSA complaints, TSBs, owner reports, and public automotive data. While we strive for accuracy, this information may contain errors. Always verify repair procedures and specifications with your vehicle's service manual or a qualified mechanic.

    Data compiled from NHTSA recalls, manufacturer TSBs, automotive forums, and AI-assisted research. No aggregated owner-report counts available for this vehicle yet.