According to Au7o's research across NHTSA recalls, manufacturer TSBs, and owner forum reports, the 2019-2026 Lincoln Nautilus has 22 documented known issues, with 14 rated critical. The most serious are Power-window auto-reverse fails to retract — pinch hazard (NHTSA recall 24V953, ~48,000 units) ($0-$0 repair), LED headlight and tail-light driver modules fail due to burnt Schottky diodes (NHTSA recall 25V519 / Ford 25C39, 1,539 Nautilus units) ($0-$1,500 repair), Both panoramic and center displays go blank while driving (NHTSA recall 25V337 / Ford 25C21, 30,679 units) ($0-$0 repair), Hybrid 2.0L EcoBoost direct fuel injector failure — broken tips cause engine damage ($0-$12,000 repair), Image Processing Module A (IPMA) resets — loss of rearview camera and ADAS ($0-$0 repair), Parasitic 12V battery drain — dead battery after short ownership (CSP 24P14 / 24P08) ($0-$800 repair), . at .
Ford Motor Company (Ford) is recalling certain 2024-2025 Lincoln Nautilus vehicles. The window automatic reversal system may not react correctly after detecting an obstruction, and the window reversal distance does not meet the minimum requirement. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 118, "Power-Operated Window Systems."
Campaign #24V95300020/12/2024
ELECTRICAL SYSTEM
Ford Motor Company (Ford) is recalling certain 2024-2025 Lincoln Nautilus, 2023-2025 Escape, 2023 Lincoln Corsair, 2025 Lincoln Corsair, Maverick, and Bronco Sport vehicles equipped with a 1.5L or 2.0L MPC engine and an engine block heater. The engine block heater may overheat when the vehicle is parked with the block heater plugged in.
Campaign #25V34300023/05/2025
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE)
Ford Motor Company (Ford) is recalling certain 2025 Ranger, Lincoln Nautilus, Mustang, Maverick, Explorer, Escape, Lincoln Corsair, Bronco Sport, and Bronco vehicles. The exhaust gas recirculation (EGR) valve may fail, resulting in an unexpected loss of drive power.
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What are the most common Lincoln Nautilus problems?
According to Au7o's research across NHTSA recalls, manufacturer TSBs, and owner forum reports, the 2019-2026 Lincoln Nautilus has 22 documented issues. The most frequently reported are: Power-window auto-reverse fails to retract — pinch hazard (NHTSA recall 24V953, ~48,000 units), LED headlight and tail-light driver modules fail due to burnt Schottky diodes (NHTSA recall 25V519 / Ford 25C39, 1,539 Nautilus units), Both panoramic and center displays go blank while driving (NHTSA recall 25V337 / Ford 25C21, 30,679 units). Of these, 14 are rated critical and should be addressed promptly.
Is the Lincoln Nautilus reliable?
The 2019-2026 Lincoln Nautilus has 22 known issues compiled from NHTSA recalls, manufacturer TSBs, and owner forum reports. 14 issues are rated critical: Power-window auto-reverse fails to retract — pinch hazard (NHTSA recall 24V953, ~48,000 units) and LED headlight and tail-light driver modules fail due to burnt Schottky diodes (NHTSA recall 25V519 / Ford 25C39, 1,539 Nautilus units) and Both panoramic and center displays go blank while driving (NHTSA recall 25V337 / Ford 25C21, 30,679 units) and Hybrid 2.0L EcoBoost direct fuel injector failure — broken tips cause engine damage and Image Processing Module A (IPMA) resets — loss of rearview camera and ADAS and Parasitic 12V battery drain — dead battery after short ownership (CSP 24P14 / 24P08) and Engine block heater overheats while plugged in — fire risk and EGR Valve Failure Leading to Unexpected Loss of Drive Power (Recall 26S10 / NHTSA 26V122000) and 2.0L EcoBoost coolant loss / EGR cooler leak — low coolant, white smoke, overheat and 8F35 8-speed automatic shudder, buck, and jerk under 35 mph and Rearview Camera Software Error — Blank Image or Image That Won't Clear (Recall 25S72 / NHTSA 25V442) and Incorrectly manufactured rear shock absorbers damage rear brake hose (recall 23V439 / Ford 23S32) and Rearview backup camera blank or distorted image (recall 20V575 / 20C19) and Rear Drive Unit Underfilled With Lubricant Can Seize — AWD Recall 21S02 (NHTSA 21V011000). Prospective buyers should inspect for these issues and factor potential repair costs into their purchase decision. Regular maintenance following the manufacturer's schedule helps prevent many common problems.
How much does it cost to fix common Lincoln Nautilus problems?
Repair costs for known Lincoln Nautilus issues range from $0 to $12,000, depending on the specific problem and whether you choose DIY or professional repair. The most critical issue, Power-window auto-reverse fails to retract — pinch hazard (NHTSA recall 24V953, ~48,000 units), typically costs $0-$0 to repair. Au7o provides step-by-step DIY maintenance guides that can help reduce repair costs.
Content on this page was compiled with AI assistance using NHTSA complaints, TSBs, owner reports, and public automotive data. While we strive for accuracy, this information may contain errors. Always verify repair procedures and specifications with your vehicle's service manual or a qualified mechanic.
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Driver, front passenger, and rear power windows on 2024-2025 Nautilus did not automatically reverse when encountering an obstacle, violating FMVSS 118. The window continues closing with excessive force, risking finger/hand/neck injury — especially for children. Ford recalled 47,818 units in December 2024 (24V953); follow-up recall 25C36 covers ~102 vehicles that received incorrect repair software.
Common Symptoms
window keeps closing on obstacle
no auto-reverse
excessive closing force
window pinches objects
How to Fix
Free dealer reflash of Driver Door Module (DDM) and Passenger Door Module (PDM) software under recall 24V953. Verify VIN was correctly reflashed — recall 25C36 was issued because ~102 vehicles received the wrong software package the first time.
On 2025 Lincoln Nautilus (1,539 units, built March 9 - July 24, 2025), LED driver modules contain a burnt Schottky diode that can knock out one headlight low/high beam, DRLs, front position lamps, and front turn signals. Uniquely on the Nautilus (unlike Mustang/Mach-E covered by the same campaign), the same fault can also disable rear tail lights, rear turn signals, and rear position lights — leading to sudden loss of forward visibility and being invisible to traffic at night.
Common Symptoms
one headlight not working
DRL out
tail light out
turn signal inoperative
intermittent headlight failure
How to Fix
Under NHTSA recall 25V519 (Ford internal recall 25C39), dealers inspect and replace the LED Driver Modules at no charge. Owner notification letters mailed September 22, 2025. Contact Ford customer service at 1-866-436-7332. Do not drive at night until repair is completed if a lamp is currently failing.
The 27-inch panoramic display and 11.1-inch center screen can simultaneously reboot or go fully blank while driving on vehicles running Phoenix IVI software v1.0.5 or v1.0.7. Driver loses speedometer, gear position, warning lights, and rearview camera image. Ford recalled 30,679 model-year 2024 Lincoln Nautilus SUVs built April 4, 2023 through July 8, 2024 (NHTSA 25V337 / Lincoln 25C21); 1,129 warranty claims preceded the recall. Recall letters mailed beginning June 16, 2025.
Common Symptoms
blank instrument cluster
blank infotainment screen
no backup camera image
no speedometer
missing warning lights
screen reboot while driving
How to Fix
Free recall remedy — dealer reflashes the multimedia (APIM) module software, or owners receive an over-the-air update to a newer Phoenix IVI build. Check VIN at NHTSA.gov or Lincoln.com/support/recalls before next drive.
Consider softening BlueCruise claim to 'and may affect BlueCruise (camera-dependent)' since recall summary doesn't explicitly name it. Consider removing or qualifying 'dashboard warning chimes' since it's not directly cited.
Common Symptoms
rearview camera blank or frozen
Pre-Collision Assist warning
Lane Keep disabled message
BlueCruise not available
blind-spot monitor inoperative
How to Fix
Visit dealer for free IPMA software reflash under the NHTSA recall. Until repaired, do a manual mirror/over-the-shoulder check when reversing and treat BlueCruise/Lane Keep as unavailable — they can drop out without warning.
Roughly 46% of polled 2024 Nautilus owners (both ICE and hybrid) report repeated dead 12V batteries, sometimes with as little as 200 miles on the odometer. Two software-related causes identified: (1) Vehicle Dynamics Module stays awake and holds the CAN bus active after key-off (CSP 24P14), and (2) Driver Status Monitor Camera Module software keeps running after vehicle is off (CSP 24P08). A separate hardware-level fix for affected vehicles involves replacing the audio amplifier and 12V AGM battery when parasitic draw remains out of spec after the CSPs are applied.
Common Symptoms
no-start after sitting overnight
clicking when pressing start button
dim dome lights
battery low message
needs frequent jump start
How to Fix
Have dealer apply software updates CSP 24P14 (VDM reprogram) and CSP 24P08 (Driver Status Monitor Camera Module reprogram), test 12V AGM battery state-of-health, and measure parasitic draw. If draw still exceeds spec, request audio amplifier replacement and a new battery — both covered under bumper-to-bumper warranty. An OTA update consolidating these fixes is anticipated.
First-generation Nautilus owners widely report the SYNC 3 center touchscreen freezing, going completely black, or spontaneously rebooting while driving — sometimes leaving only the backup camera working. Symptoms point to memory corruption in the APIM (Accessory Protocol Interface Module / SYNC module) software rather than the display panel itself, so a black or frozen screen usually traces to the APIM. Distinct from the 2024+ panoramic/center-display reboot recall (25V337), which is the newer multimedia module on the redesigned model.
Common Symptoms
Center screen freezes / unresponsive to touch
Screen goes completely black except backup camera
Infotainment reboots itself while driving
Apple CarPlay/Android Auto drops or won't connect
Audio and navigation glitches
How to Fix
Try a SYNC master reset (hold the power/volume button and Seek-Right for 10 seconds) and install the latest SYNC 3 software via USB or OTA. If freezes recur, the APIM module is reprogrammed or replaced by the dealer; updating to the current software level resolves most memory-related lockups. A pending USB drive update can also stop the reboot loop.
Nautilus owners frequently report the Auto Start-Stop system behaving erratically — failing to engage, failing to auto-restart smoothly at the light, or throwing a system-fault/malfunction message. The most common root cause is the 12V battery state-of-charge falling below the threshold the system needs (the AGM start-stop battery degrades faster than a conventional battery), so the system disables itself or restarts roughly. The popularity of plug-and-play 'start-stop eliminator' modules for the Nautilus reflects how much the behavior annoys owners.
Common Symptoms
Auto Start-Stop won't shut the engine off at stops
Rough or delayed engine auto-restart
Start-Stop 'not available' or fault message
Feature works intermittently / disables itself
Frequent dead or weak battery
How to Fix
Test the 12V battery and charging system; replace a weak or aged AGM battery with the correct spec and perform a Battery Monitoring System (BMS) reset so the PCM relearns state-of-charge. Ensure parasitic-draw and software are current. Owners who simply dislike the feature use the dash defeat button each drive or a plug-and-play disable module (not a repair, a preference).
What you need to fix it
Only diagnosis- and fitment-reviewed repair parts are linked here.
Duralast Platinum H7/94R AGM battery, 850 CCA
OEMH7-AGM / AutoZone 319458
Replace a failed 12-volt start-stop AGM battery after charging-system and draw/BMS diagnosis Fitment/availability: Live In Stock/Add to Cart page identifies H7-AGM, BCI 94R, AGM technology, 80 Ah, 850 CCA and matching terminal layout. Fo…
2019 and 2020 Lincoln Nautilus crossovers are covered by NHTSA recall 25V442000, Ford's campaign 25S72, for a rearview camera software defect. The fault has two possible presentations: the camera can show a blank image instead of the view behind the vehicle, or the rearview image can remain on the center display even after the driver has finished backing and shifted out of reverse. Ford describes the safety consequence directly — a blank image reduces the driver's view behind the Nautilus, and a stale image left on screen can distract the driver — and says either can increase the risk of a crash. Note that this is a separate action from the earlier Nautilus backup-camera recall; if your VIN shows 25V442000 open, that campaign has its own remedy regardless of any camera work done previously.
Common Symptoms
Rearview camera shows a blank image in reverse
Backing image continues to be displayed after leaving reverse
How to Fix
Take the Nautilus to a Lincoln dealer for a free rearview camera software update. There is no cost to the owner and no part to buy. Owner notification letters went out September 4, 2025. To confirm whether your specific vehicle still needs the update — especially if the SUV was bought used or has had prior camera-related recall work — run the VIN at nhtsa.gov/recalls and look for campaign 25V442000. Ford's customer line is 1-866-436-7332 and the internal reference is 25S72.
2020 Nautilus SUVs built Nov 21, 2019 - May 26, 2020 were recalled because a faulty printed circuit board / poor electrical connection inside the backup camera can cause the reverse image to appear distorted or go completely blank, reducing rear visibility and raising crash risk. NHTSA recall 20V575 / Ford 20C19. This is distinct from the later IPMA-reset rearview-camera issue — here the defect is in the camera's own circuit board, and the fix is camera replacement, not a software update.
Common Symptoms
Backup camera shows a distorted/garbled image in reverse
Backup camera screen goes blank/black in reverse
Image flickers or drops out intermittently
How to Fix
Under recall 20V575 (Ford 20C19), dealers replace the rear-view camera assembly free of charge. Owners should verify the VIN at the NHTSA recall lookup or with a Lincoln dealer; the repair is free regardless of mileage or ownership because it is a safety recall.
Select 2024-2026 Nautilus Hybrid vehicles built April 4, 2023 - Sept 23, 2025 may fail to emit the federally required pedestrian warning (acoustic vehicle alerting) sound when driven in electric mode below about 30 km/h (19 mph), due to an error in the audio-processing software. A silent EV-mode vehicle increases the risk of striking pedestrians, cyclists, and the visually impaired (FMVSS 141 non-compliance). NHTSA-reportable, Ford recall number 25SA2; owner letters mailed Nov 5, 2025.
Common Symptoms
No exterior warning sound at low speed in electric mode
Vehicle is silent when creeping in parking lots / crosswalks
Pedestrians do not hear the car approaching
How to Fix
Under recall 25SA2, dealers (or an over-the-air update) reflash the audio control module and digital signal processing module software free of charge. Owners should confirm the OTA installed or schedule the dealer update; verify the alert tone is audible at low EV-mode speeds afterward.
NHTSA recall 26V165000 covers 2024 and 2025 Lincoln Nautilus vehicles whose Image Processing Module A (IPMA) can go through multiple unexpected resets. The IPMA is what feeds the camera image and the vision-based driver aids, so when it resets the Nautilus loses the rearview camera picture and features including pre-collision assist, lane-keeping assist and blind-spot monitoring. Ford handled the two Nautilus model years in different phases: 2025 Nautilus owners were notified on 4/13/2026 in Phase 1, while 2024 Nautilus owners fall into a later phase of the same campaign. The recall is a large one — 254,640 vehicles campaign-wide, spanning several Lincoln and Ford models, of which the Nautilus is one. Ford's stated consequence is that a driver without the camera and those assistance systems is less able to detect hazards, raising the risk of a crash.
Common Symptoms
Backup camera image missing or blank when shifting into reverse
Blind-spot monitoring inoperative
Lane-keeping assist inoperative
Pre-collision assist inoperative
Repeated, intermittent loss of driver assistance features
How to Fix
Dealers reprogram the Image Processing Module A with updated software at no cost, and Ford is also pushing the same update over the air, so a connected Nautilus may receive it without an appointment. If your Nautilus is still losing the camera image or showing driver-assist features as unavailable, schedule the dealer software update rather than waiting on OTA. Check your VIN at nhtsa.gov/recalls against campaign 26V165000 to confirm coverage and see whether your notification phase has opened.
Certain 2024-2025 Nautilus equipped with the 1.5L or 2.0L MPC engine and the factory engine block heater can overheat when the vehicle is parked and the block heater cord is plugged into household AC. The overheating heater element creates a vehicle fire risk while parked — most concerning in cold-climate states/provinces where the heater sees daily use.
Common Symptoms
burning smell from engine bay
scorched block heater cord
tripped GFCI when plugged in
smoke from front of vehicle when parked
How to Fix
Stop using the block heater immediately and unplug the cord. NHTSA Campaign 25V343000 / Ford Recall 25S52 (issued May 2025) covers free dealer inspection and replacement of the affected block heater element and cord. Contact Ford customer service at 1-866-436-7332 with your VIN, or check status at nhtsa.gov/recalls.
Nautilus models with the optional 2.7L EcoBoost V6 produce a ticking, tapping, or rattle noise from the top-front-cover area of the engine on initial start-up after a cold soak of 6 hours or more, lasting roughly 2-5 seconds. Ford TSB 23-2356 (superseding 22-2376 and 23-2049) attributes the noise to stuck internal components in the variable cam timing (VCT) / cam phaser units. Left unaddressed it can set crank/cam correlation codes (P0016). It is a well-documented EcoBoost cam-phaser pattern failure also seen on the F-150 2.7L.
Common Symptoms
Ticking/tapping/rattle from front of engine for 2-5 seconds on cold start
Noise only after the car sits 6+ hours
Noise diminishes once oil pressure builds
Possible check engine light with cam/crank correlation codes at higher mileage
How to Fix
Per TSB 23-2356 the prescribed repair is to replace all four VCT (cam phaser) units — a substantial ~14.7-hour labor job. Using the correct oil viscosity and avoiding extended oil-change intervals helps slow phaser wear. Many out-of-warranty owners report Ford goodwill covering a large portion (one owner quoted ~$2,600 with ~2/3 covered at 88k miles).
What you need to fix it
Only diagnosis- and fitment-reviewed repair parts are linked here.
Genuine Ford L1MZ-6256-E intake VCT/camshaft sprocket, two required
OEML1MZ-6256-E
Replace both intake VCT units on a TSB-confirmed 2019-2023 Nautilus 2.7L repair Fitment/availability: Live Ships in 1-2 Business Days/Add to Cart page identifies current L1MZ-6256-E, superseding -A/-B/-C/-D, and lists 2019-2023 Lincoln N…
Genuine Ford L1MZ-6C525-C exhaust VCT unit, two required
OEML1MZ-6C525-C
Replace both exhaust VCT units on a TSB-confirmed 2019-2023 Nautilus 2.7L repair Fitment/availability: Live Ships in 1-2 Business Days/Add to Cart page identifies L1MZ-6C525-C, replaces -A and lists 2019-2023 Lincoln Nautilus 2.7L. Do no…
Early-build 2024 Nautilus Hybrid (2.0L EcoBoost-hybrid) vehicles can suffer high-pressure direct fuel injector failures within the first few hundred miles. The injector tip breaks off into the cylinder, causing sputtering, white exhaust smoke, fuel smell, severe knocking, limp mode, and sometimes total engine destruction requiring engine replacement. Ford issued CSP 24B23 covering injector replacement; TSB also directs replacing all 4 injectors if any fails.
Common Symptoms
white exhaust smoke
fuel smell
loud clicking or clunking noise
limp mode
engine stall
low power
How to Fix
Repair under Lincoln CSP 24B23 — dealer replaces all 4 high-pressure direct injectors free of charge; if injector tip dropped into cylinder, dealer must replace the engine under powertrain warranty. Do not delay — continued driving multiplies damage.
Certain 2025 Lincoln Nautilus vehicles are part of Ford Motor Company's 26S10 recall. The exhaust gas recirculation (EGR) valve may fail, and the outcome NHTSA describes is an unexpected loss of drive power. Because the power loss can occur without warning, NHTSA cites an increased risk of a crash. The Nautilus is one of several 2025 Ford and Lincoln models in this single campaign, which totals 47,804 vehicles across all of them combined.
Common Symptoms
Unexpected loss of drive power
How to Fix
There is no cost to you: a Lincoln dealer will replace the EGR valve free of charge under recall 26S10. Owner letters were mailed July 31, 2026. VINs in this campaign became searchable on March 4, 2026, so the fastest way to confirm your Nautilus is affected is to enter the VIN at nhtsa.gov/recalls. For help, call Ford/Lincoln customer service at 1-866-436-7332.
2019-2020 Nautilus models with the base 2.0L EcoBoost (non-hybrid) suffer unexplained coolant loss, white tailpipe smoke, an overheat warning, and sometimes coolant intrusion into the cylinders. Ford TSB 20-2234 traces the most common cause to a failing exhaust gas recirculation (EGR) cooler that leaks coolant internally; the related design also has a known coolant-intrusion weakness (narrow coolant slit between cylinders compromising the head-gasket seal). Owners report repeated coolant top-offs with no visible external leak, then misfires as coolant fouls the plugs. A June 2025 Ford EcoBoost coolant-intrusion class action covers 1.5L-2.0L engines; the most severe Nautilus cases require engine replacement with the redesigned block.
Common Symptoms
Repeated low-coolant warnings / disappearing coolant with no visible leak
White smoke from the tailpipe (especially on cold start)
Engine overheating / over-temperature warning in cluster
Sweet coolant smell inside or outside the vehicle
Rough idle and misfires (coolant-fouled plugs)
Check engine light
How to Fix
Per TSB 20-2234, perform a cooling-system pressure test and inspect the EGR cooler; replace the EGR cooler and update PCM software for the typical case. If a coolant smell, white smoke, and cylinder misfires persist (coolant intrusion past the head gasket), the durable fix is a long-block / engine replacement with the updated cross-drilled block — a head-gasket-only repair on the old-style block will fail again. Replace fouled spark plugs and flush the cooling system.
What you need to fix it
Only diagnosis- and fitment-reviewed repair parts are linked here.
Genuine Ford K2GZ-9F464-B EGR cooler
OEMK2GZ-9F464-B
Replace a cooling-system-pressure-test-confirmed internally leaking EGR cooler under the matching TSB branch Fitment/availability: Live Ships in 1-3 Business Days/Add to Cart page identifies K2GZ-9F464-B, replacement of K2GZ-9F464-A and …
Refill and bleed the repaired system with Ford-approved service coolant after the leak is corrected Fitment/availability: Live In Stock/Add to Cart direct page identifies Motorcraft VC-13DL-G one-gallon yellow prediluted coolant. Ford ap…
Nautilus models built on or before March 11, 2021 with the 8F35 8-speed automatic commonly exhibit a shudder, buck, hesitation, or jerk while accelerating from a stop up to about 35 mph (57 km/h). Ford Technical Service Bulletin 21-2389 (superseding 21-2081) attributes the condition primarily to PCM/transmission solenoid control software rather than internal mechanical wear, though severe untreated cases progressed to harsh shifting and, in a minority of CarComplaints reports, complete transmission failure. This is the single most-complained-about Nautilus problem and is the subject of a Chimicles Schwartz Kriner class-action investigation covering 2019-2021 Edge/Nautilus 8F35 vehicles.
Common Symptoms
Shudder or vibration felt through the floor while accelerating from a stop
Bucking, jerking, or lurching at low speed (up to ~35 mph)
Hesitation or harsh engagement when shifting into low gears
Surging during light-throttle cruise
In severe cases, slipping or transmission warning light
How to Fix
First-line fix per TSB 21-2389 is to reprogram the PCM with the latest software level and update the transmission solenoid (adaptive) strategy (about 0.9 hours labor, typically covered under the 6yr/70k powertrain warranty). If the shudder persists after reprogramming, the shop should inspect for a failing torque converter, worn clutch packs, or contaminated fluid and replace as needed. A transmission fluid service with the correct Mercon ULV is recommended at the same time.
What you need to fix it
Only diagnosis- and fitment-reviewed repair parts are linked here.
Drain/fill a confirmed 8F35 that specifies MERCON ULV after fluid-condition and service diagnosis Fitment/availability: Live direct Add to Cart page identifies genuine Ford XT-12-QULV by exact part number and quart size. Confirm 2.0L 8F3…
Ford recalled certain 2023 Lincoln Nautilus SUVs built February 20 - March 9, 2023 because the rear shock absorbers were manufactured with the shock-rod stopper support not securely crimped in the rod groove, allowing excessive rebound travel. The over-travel can allow the shock to contact and damage the rear brake hose, rear axle half-shaft, rear wheel-speed sensor, and/or stabilizer-bar end links. A damaged brake hose can leak fluid and extend stopping distance, increasing crash risk. About 366 vehicles were affected. This is a distinct suspension/braking safety defect.
Common Symptoms
Excessive rear rebound/bounce
Rear-end clunk or noise over bumps
Damaged/leaking rear brake hose
Longer braking distance
Damaged rear wheel-speed sensor or half-shaft
How to Fix
Under recall 23S32 (NHTSA 23V439000), dealers inspect and, as necessary, replace the rear shock absorbers, rear brake hoses, rear wheel-speed sensor, and rear half-shafts free of charge. Owner notification letters were mailed August 17, 2023. Owners can contact Ford customer service at 1-866-436-7332 and reference recall 23S32.
Ford recalled certain 2020 Lincoln Nautilus vehicles because the rear drive unit may have left the factory with an inadequate amount of lubricant. Without enough lubricant, the rear drive axle can seize. On an all-wheel-drive crossover like the Nautilus, a seized rear drive unit can mean a loss of drive and/or a loss of vehicle control while driving, which raises the risk of a crash. The Nautilus is one of several Ford and Lincoln models covered by the same campaign; the recall began March 12, 2021.
Common Symptoms
Loss of drive / vehicle does not move under power
Loss of vehicle control while driving
Rear drive axle seizes
How to Fix
Have the recall performed free of charge at a Lincoln dealer under Ford recall 21S02 (NHTSA 21V011000). The dealer checks the rear drive unit lubricant level: an axle found at the minimum level is topped up to the full level, and an axle found below the minimum fill level is replaced at no cost. Owners can confirm whether a specific Nautilus is included by entering the VIN at nhtsa.gov/recalls, or by calling Ford customer service at 1-866-436-7332.
Nautilus models equipped with the panoramic Vista Roof commonly develop water leaks traced to clogged or failing sunroof drain tubes and a sunroof track/seal design that was revised after the 2020 model year. Owners report water dripping over the dash after rain, water pooling in the rear cargo/spare-tire well, soaked rear floorboards and insulation, and musty smells. Severe, unresolved cases (one 2020 with nine shop visits) escalated to Lemon Law claims. The water can also reach electrical modules, contributing to secondary faults.
Common Symptoms
Water dripping onto the dash or headliner after rain or a car wash
Wet rear floorboards / soaked carpet and insulation
Water collecting in the spare-tire well or rear cargo area
Musty / mildew smell inside the cabin
Condensation / fogging inside windows
How to Fix
Have the dealer clear/flush the four sunroof drain tubes (they route from the roof corners down the A- and C-pillars) and verify outlets are not pinched or disconnected. Inspect and reseal/replace the sunroof track and seals; dry out and replace water-damaged carpet/insulation to prevent mold and corrosion. Repairs are covered under the 4yr/50k bumper-to-bumper warranty when in period.
What you need to fix it
Only diagnosis- and fitment-reviewed repair parts are linked here.
Genuine Ford FA1Z-58502C53-B panoramic-roof drain tube
OEMFA1Z-58502C53-B
Replace a confirmed damaged or non-restorable left-front roof drain tube Fitment/availability: Live Ships/Add to Cart page identifies FA1Z-58502C53-B and Nautilus fitment. Catalog location is driver-side/LH front for the panoramic roof; …
Genuine Ford FA1Z-58502C52-B panoramic-roof drain tube
OEMFA1Z-58502C52-B
Replace a confirmed damaged or non-restorable right-front roof drain tube Fitment/availability: Live Ships/Add to Cart page identifies FA1Z-58502C52-B and Nautilus fitment. Catalog location is passenger-side/RH front for the panoramic ro…
Genuine Ford FA1Z-58502C53-A panoramic-roof drain tube
OEMFA1Z-58502C53-A
Replace a confirmed damaged or non-restorable left-rear roof drain tube Fitment/availability: Live Ships/Add to Cart page identifies FA1Z-58502C53-A and Nautilus fitment. Catalog location is driver-side/LH rear for the panoramic roof; it…
Genuine Ford FA1Z-58502C52-A panoramic-roof drain tube
OEMFA1Z-58502C52-A
Replace a confirmed damaged or non-restorable right-rear roof drain tube Fitment/availability: Live Ships/Add to Cart page identifies FA1Z-58502C52-A and Nautilus fitment. Catalog location is passenger-side/RH rear for the panoramic roof…
The hands-free power liftgate frequently becomes intermittent or fully inoperative on first-generation (2019-2023) Nautilus. The system uses a single electric motor on the driver's side plus a gas strut on the passenger side; failures include the motor straining without the latch releasing, the gate not responding to the fob/dash button/kick sensor, and the gate opening or closing on its own while parked. Ford documents that many 2019-2020 cases are Rear Gate Trunk Module (RGTM) software, while others are a weak motor or a worn gas support strut (one owner quoted ~$1,200 for struts).
Common Symptoms
Liftgate won't open or close with fob, dash button, or kick gesture
Motor runs/strains but latch doesn't release
Liftgate opens or closes by itself while parked
Gate stops partway or won't hold position
Intermittent operation that comes and goes
How to Fix
Start with an RGTM software reprogram and a power-liftgate re-initialization procedure, which resolves many no-open/erratic cases without parts. If the gate is mechanically weak or won't hold position, replace the failing gas support strut and/or the liftgate drive motor. Verify the kick-sensor and latch operation after repair.
What you need to fix it
Only diagnosis- and fitment-reviewed repair parts are linked here.
Genuine Ford FA1Z-14B351-A driver-side power-liftgate drive motor
OEMFA1Z-14B351-A
Replace a driver-side power spindle/drive motor proven failed after RGTM programming and circuit/mechanical tests Fitment/availability: Live Ships/Add to Cart direct page identifies FA1Z-14B351-A and 2019-2023 Nautilus fitment. Catalog l…
Owners of the redesigned 2024 Nautilus (and some 2022-2023 cars) report a loud groan, grunt, or grinding noise from the front brakes as the vehicle comes to a complete stop, more pronounced in cooler temperatures and often fading once the brakes warm. Ford service message SSM 52556 ('Front Brake Grunt Noise') ties it to the front rotor material/finish. Lincoln revised the rotors on the production line starting June 16, 2024, with service replacement parts following in Q3; many early-2024 owners reported rotors on nationwide backorder.
Common Symptoms
Groan / grunt noise from front brakes just before the car stops
Noise worse when brakes are cold or in cool weather
Noise dissipates after brakes warm up
Rear brake squeak/squeal in some cars
How to Fix
Dealer remedy is to install the revised front rotors (and, for squeal complaints, an updated rear brake-pad shim kit). It is a noise/quality concern, not a stopping-performance failure; replacement is covered under the new-vehicle warranty. Owners experiencing backorder should ask the dealer to document the concern so it stays covered.
What you need to fix it
Only diagnosis- and fitment-reviewed repair parts are linked here.
Genuine Ford PZ1Z-1125-B revised front brake rotor, two required
OEMPZ1Z-1125-B
Replace both front rotors on a bulletin-confirmed redesigned 2024 Nautilus front-brake grunt repair Fitment/availability: Live Ships/Add to Cart direct page identifies PZ1Z-1125-B, lists Lincoln Nautilus fitment and positions the rotor f…
Ford Motor Company (Ford) is recalling certain 2024 Ranger and 2024 Lincoln Nautilus vehicles previously repaired incorrectly under recall number 24V-597. When closing the windows with the global closing feature, the windows may not automatically reverse after detecting an object. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 118, "Power-Operated Window Systems."
Campaign #25V23700011/04/2025
BACK OVER PREVENTION:SOFTWARE
Ford Motor Company (Ford) is recalling certain 2021-2024 Bronco, F-150, 2021-2024 Edge, 2022-2025 Escape, F-250, F-350, F-450, F-550, F-600, 2022-2024 Expedition, 2022-2025 Transit, 2021-2023 Mach-E, 2024 Ranger, Mustang, 2021-2023 Lincoln Nautilus, 2022-2024 Navigator, and 2023-2024 Corsair vehicles. A software error may cause the rearview camera image to delay, freeze, or not display when the vehicle is in reverse.
Reliability varies across model years of the Lincoln Nautilus. Based on documented issues, problems are most commonly reported in earlier model years. Au7o recommends checking the specific known issues for your target year before purchasing, and having a pre-purchase inspection performed by a qualified mechanic. Our known issues database covers the 2019-2026 Lincoln Nautilus with 22 documented issues compiled from NHTSA recalls, manufacturer TSBs, and owner forum reports.
What is the 2024-2025 Lincoln Nautilus Power-window auto-reverse fails to retract — pinch hazard (NHTSA recall 24V953, ~48,000 units)?
Driver, front passenger, and rear power windows on 2024-2025 Nautilus did not automatically reverse when encountering an obstacle, violating FMVSS 118. The window continues closing with excessive force, risking finger/hand/neck injury — especially for children. Ford recalled 47,8… Repairs typically run $0-$0. Severity: high.
What is the 2025 Lincoln Nautilus LED headlight and tail-light driver modules fail due to burnt Schottky diodes (NHTSA recall 25V519 / Ford 25C39, 1,539 Nautilus units)?
On 2025 Lincoln Nautilus (1,539 units, built March 9 - July 24, 2025), LED driver modules contain a burnt Schottky diode that can knock out one headlight low/high beam, DRLs, front position lamps, and front turn signals. Uniquely on the Nautilus (unlike Mustang/Mach-E covered by… Repairs typically run $0-$1,500. Severity: high.
What is the 2024 Lincoln Nautilus Both panoramic and center displays go blank while driving (NHTSA recall 25V337 / Ford 25C21, 30,679 units)?
The 27-inch panoramic display and 11.1-inch center screen can simultaneously reboot or go fully blank while driving on vehicles running Phoenix IVI software v1.0.5 or v1.0.7. Driver loses speedometer, gear position, warning lights, and rearview camera image. Ford recalled 30,679… Repairs typically run $0-$0. Severity: high.
What is the 2024 Lincoln Nautilus Hybrid 2.0L EcoBoost direct fuel injector failure — broken tips cause engine damage?
Early-build 2024 Nautilus Hybrid (2.0L EcoBoost-hybrid) vehicles can suffer high-pressure direct fuel injector failures within the first few hundred miles. The injector tip breaks off into the cylinder, causing sputtering, white exhaust smoke, fuel smell, severe knocking, limp mo… Repairs typically run $0-$12,000. Severity: high.
What is the 2024-2025 Lincoln Nautilus Image Processing Module A (IPMA) resets — loss of rearview camera and ADAS?
Consider softening BlueCruise claim to 'and may affect BlueCruise (camera-dependent)' since recall summary doesn't explicitly name it. Consider removing or qualifying 'dashboard warning chimes' since it's not directly cited. Repairs typically run $0-$0. Severity: high.
What is the 2024 Lincoln Nautilus Parasitic 12V battery drain — dead battery after short ownership (CSP 24P14 / 24P08)?
Roughly 46% of polled 2024 Nautilus owners (both ICE and hybrid) report repeated dead 12V batteries, sometimes with as little as 200 miles on the odometer. Two software-related causes identified: (1) Vehicle Dynamics Module stays awake and holds the CAN bus active after key-off (… Repairs typically run $0-$800. Severity: high.
What is the 2024-2025 Lincoln Nautilus Engine block heater overheats while plugged in — fire risk?
Certain 2024-2025 Nautilus equipped with the 1.5L or 2.0L MPC engine and the factory engine block heater can overheat when the vehicle is parked and the block heater cord is plugged into household AC. The overheating heater element creates a vehicle fire risk while parked — most… Repairs typically run $0-$0. Severity: high.
What is the 2025 Lincoln Nautilus EGR Valve Failure Leading to Unexpected Loss of Drive Power (Recall 26S10 / NHTSA 26V122000)?
Certain 2025 Lincoln Nautilus vehicles are part of Ford Motor Company's 26S10 recall. The exhaust gas recirculation (EGR) valve may fail, and the outcome NHTSA describes is an unexpected loss of drive power. Because the power loss can occur without warning, NHTSA cites an increas… Severity: high.
What is the 2019-2020 Lincoln Nautilus 2.0L EcoBoost coolant loss / EGR cooler leak — low coolant, white smoke, overheat?
2019-2020 Nautilus models with the base 2.0L EcoBoost (non-hybrid) suffer unexplained coolant loss, white tailpipe smoke, an overheat warning, and sometimes coolant intrusion into the cylinders. Ford TSB 20-2234 traces the most common cause to a failing exhaust gas recirculation… Repairs typically run $600-$9,000. Severity: high.
What is the 2019-2021 Lincoln Nautilus 8F35 8-speed automatic shudder, buck, and jerk under 35 mph?
Nautilus models built on or before March 11, 2021 with the 8F35 8-speed automatic commonly exhibit a shudder, buck, hesitation, or jerk while accelerating from a stop up to about 35 mph (57 km/h). Ford Technical Service Bulletin 21-2389 (superseding 21-2081) attributes the condit… Repairs typically run $0-$4,500. Severity: high.
What is the 2019-2020 Lincoln Nautilus Rearview Camera Software Error — Blank Image or Image That Won't Clear (Recall 25S72 / NHTSA 25V442)?
2019 and 2020 Lincoln Nautilus crossovers are covered by NHTSA recall 25V442000, Ford's campaign 25S72, for a rearview camera software defect. The fault has two possible presentations: the camera can show a blank image instead of the view behind the vehicle, or the rearview image… Severity: high.
What is the 2023 Lincoln Nautilus Incorrectly manufactured rear shock absorbers damage rear brake hose (recall 23V439 / Ford 23S32)?
Ford recalled certain 2023 Lincoln Nautilus SUVs built February 20 - March 9, 2023 because the rear shock absorbers were manufactured with the shock-rod stopper support not securely crimped in the rod groove, allowing excessive rebound travel. The over-travel can allow the shock… Repairs typically run $0-$0. Severity: high.
What is the 2020 Lincoln Nautilus Rearview backup camera blank or distorted image (recall 20V575 / 20C19)?
2020 Nautilus SUVs built Nov 21, 2019 - May 26, 2020 were recalled because a faulty printed circuit board / poor electrical connection inside the backup camera can cause the reverse image to appear distorted or go completely blank, reducing rear visibility and raising crash risk. Repairs typically run $0-$0. Severity: high.
What is the 2020 Lincoln Nautilus Rear Drive Unit Underfilled With Lubricant Can Seize — AWD Recall 21S02 (NHTSA 21V011000)?
Ford recalled certain 2020 Lincoln Nautilus vehicles because the rear drive unit may have left the factory with an inadequate amount of lubricant. Without enough lubricant, the rear drive axle can seize. On an all-wheel-drive crossover like the Nautilus, a seized rear drive unit… Severity: high.
What is the 2024-2026 Lincoln Nautilus Hybrid pedestrian warning sound fails at low speed (recall 25SA2)?
Select 2024-2026 Nautilus Hybrid vehicles built April 4, 2023 - Sept 23, 2025 may fail to emit the federally required pedestrian warning (acoustic vehicle alerting) sound when driven in electric mode below about 30 km/h (19 mph), due to an error in the audio-processing software. Repairs typically run $0-$0. Severity: medium.
What is the 2024-2025 Lincoln Nautilus Rearview Camera and ADAS Loss from Image Processing Module Resets (Recall 26V165000)?
NHTSA recall 26V165000 covers 2024 and 2025 Lincoln Nautilus vehicles whose Image Processing Module A (IPMA) can go through multiple unexpected resets. The IPMA is what feeds the camera image and the vision-based driver aids, so when it resets the Nautilus loses the rearview came… Severity: medium.
What is the 2019-2023 Lincoln Nautilus 2.7L EcoBoost cold-start VCT rattle (top-front-cover tick/tap on startup)?
Nautilus models with the optional 2.7L EcoBoost V6 produce a ticking, tapping, or rattle noise from the top-front-cover area of the engine on initial start-up after a cold soak of 6 hours or more, lasting roughly 2-5 seconds. Ford TSB 23-2356 (superseding 22-2376 and 23-2049) att… Repairs typically run $0-$3,500. Severity: medium.
What is the 2019-2020 Lincoln Nautilus Panoramic Vista Roof water leaks from clogged sunroof drains?
Nautilus models equipped with the panoramic Vista Roof commonly develop water leaks traced to clogged or failing sunroof drain tubes and a sunroof track/seal design that was revised after the 2020 model year. Owners report water dripping over the dash after rain, water pooling in… Repairs typically run $150-$1,500. Severity: medium.
What is the 2019-2023 Lincoln Nautilus Power liftgate inoperative / opens or closes on its own (RGTM software, motor, strut)?
The hands-free power liftgate frequently becomes intermittent or fully inoperative on first-generation (2019-2023) Nautilus. The system uses a single electric motor on the driver's side plus a gas strut on the passenger side; failures include the motor straining without the latch… Repairs typically run $150-$1,300. Severity: medium.
What is the 2019-2023 Lincoln Nautilus SYNC 3 / APIM infotainment freezes, black-screens, and reboots?
First-generation Nautilus owners widely report the SYNC 3 center touchscreen freezing, going completely black, or spontaneously rebooting while driving — sometimes leaving only the backup camera working. Symptoms point to memory corruption in the APIM (Accessory Protocol Interfac… Repairs typically run $0-$900. Severity: medium.
