According to Au7o's analysis of 420+ owner reports, the 2022-2025 Mazda CX-60 has 27 documented known issues, with 5 rated critical. The most serious are 12V battery drains / goes flat when parked, CX-60 PHEV Insulation-Resistance Detection Can Trigger Fail-Safe No-Restart (AS007A) ($0-$0 repair), 2022-Early 2023 CX-60 Side-Radar Software Can Cause False or Missing Warnings and Braking, CX-60 Steering Effort Can Increase as Worm-Gear Grease Is Displaced (Recall R/2024/020 / 5430) ($0-$0 repair) and Hybrid System Malfunction warning / engine fails to restart from i-stop (Recall AR058A / 7024-type). The most commonly reported issue is CX-60 PHEV Low-Speed Jerk or Rough Engine-Motor Handoff - Verify Calibration Before Parts with 180 owner reports. DIY maintenance guides at au7o.io.
According to Au7o's analysis of 420+ owner reports, the 2022-2025 Mazda CX-60 has 27 documented issues. The most frequently reported are: 12V battery drains / goes flat when parked, CX-60 PHEV Insulation-Resistance Detection Can Trigger Fail-Safe No-Restart (AS007A), 2022-Early 2023 CX-60 Side-Radar Software Can Cause False or Missing Warnings and Braking. Of these, 5 are rated critical and should be addressed promptly.
Is the Mazda CX-60 reliable?
The 2022-2025 Mazda CX-60 has 27 known issues documented across 420+ owner reports. 5 issues are rated critical: 12V battery drains / goes flat when parked and CX-60 PHEV Insulation-Resistance Detection Can Trigger Fail-Safe No-Restart (AS007A) and 2022-Early 2023 CX-60 Side-Radar Software Can Cause False or Missing Warnings and Braking and CX-60 Steering Effort Can Increase as Worm-Gear Grease Is Displaced (Recall R/2024/020 / 5430) and Hybrid System Malfunction warning / engine fails to restart from i-stop (Recall AR058A / 7024-type). Prospective buyers should inspect for these issues and factor potential repair costs into their purchase decision. Regular maintenance following the manufacturer's schedule helps prevent many common problems.
How much does it cost to fix common Mazda CX-60 problems?
Repair costs for known Mazda CX-60 issues range from $0 to $1,200, depending on the specific problem and whether you choose DIY or professional repair. Au7o provides step-by-step DIY maintenance guides that can help reduce repair costs.
What year Mazda CX-60 is the most reliable?
Reliability varies across model years of the Mazda CX-60. Based on documented issues, problems are most commonly reported in earlier model years. Au7o recommends checking the specific known issues for your target year before purchasing, and having a pre-purchase inspection performed by a qualified mechanic. Our known issues database covers the 2022-2025 Mazda CX-60 with 27 documented issues documented across 420+ owner reports.
What is the 2022-2024 Mazda CX-60 12V battery drains / goes flat when parked?
Content on this page was compiled with AI assistance using NHTSA complaints, TSBs, owner reports, and public automotive data. While we strive for accuracy, this information may contain errors. Always verify repair procedures and specifications with your vehicle's service manual or a qualified mechanic.
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The CX-60 has no conventional alternator; its small 12V battery (around 6.5Ah) is charged from the 48V mild-hybrid system via a DC/DC converter. Faulty Electrical Supply Unit (ESU) control software, or pressing the start button multiple times before the driver-personalisation system has recognised the driver, can prevent the car's systems from going to sleep, draining the battery within 4-8 hours of parking. Owners report needing to recharge or jump-start regularly.
Battery-saving or 'drive to charge battery' warnings
Repeated need to recharge the 12V battery
How to Fix
Mazda issued dealer advice / TSB R003/23 (Feb 2023) for European and UK cars and released ESU/system software updates so the vehicle properly enters sleep mode. Persistent cases may need the 12V battery replaced. Avoiding repeated start-button presses and completing driver recognition before switching off also helps.
Mazda campaign AS007A covers VIN-specific CX-60 PHEV vehicles whose high-voltage control software can register an insulation-resistance fault. RDW says that if the vehicle is stopped while this condition is present, fail-safe mode can prevent the vehicle from powering on again or moving under its own power. Mazda's bulletin for the related North American application of the same AS007A repair process explains that a temporary reduction in measured insulation resistance can be misjudged as electrical leakage and may store P0AA6:00. Campaign inclusion and software are market- and VIN-specific.
Hybrid-system warning or electrical-leakage message
P0AA6:00 may be stored
Vehicle may not power on again after it is stopped and switched off
Vehicle may require recovery when fail-safe mode is active
How to Fix
Check the VIN in Mazda's campaign system for the vehicle's market and book an authorised Mazda repairer if AS007A is open. The documented remedy is control-module software reprogramming; it requires no retail repair part. If the hybrid-system warning or leakage message appears, stop only in a safe place and follow the vehicle warning instructions. Do not disconnect the 12V battery or touch high-voltage components to bypass fail-safe mode. If P0AA6:00 remains after the campaign software is completed, Mazda's bulletin says the vehicle must be diagnosed for a genuine insulation fault rather than assuming every recurrence is false detection.
Owner tips & cautions
WarningDo not disconnect the 12V battery or handle orange high-voltage wiring to try to clear this warning. Arrange safe recovery and Mazda diagnosis when the vehicle will not restart.
TipAsk the dealer to document whether AS007A is open for the VIN, which modules were reprogrammed, and whether P0AA6:00 remains after the campaign.
High ConfidenceVerifiedLast reported by owners May 2026Reviewed Jul 2026
Due to faulty software in the Powertrain Control Module (PCM) and Battery Energy Control Module (BECM), the engine may fail to automatically restart after auto stop-start (i-stop), illuminating the engine warning light and a 'Hybrid System Malfunction' message and potentially stalling the vehicle. In worst cases the car can lose EV drive and certain safety systems. The same software fault can also misfire other functions (windscreen defroster, seat-belt reminder, 360° camera).
This is the subject of an official safety recall (AR058A in Europe; the November 2024 Australian campaign affecting ~7,870 vehicles across petrol, diesel and PHEV). The fix is a free dealer MDARS software update to the PCM, BECM, TCM and dashboard power-supply/instrument-cluster software to the latest version. Owners seeing the message should book the recall/MDARS update.
A CX-60 PHEV that will not begin charging or stops early can have a vehicle-state, timer, supply, EVSE, connector, lock, temperature, communication, or vehicle charging-system cause. The indicator pattern matters: Mazda documents an orange blink when the selector is not in Park, a slow white blink for timer charging, an orange solid indication for a charging-system condition that may be retried after waiting, and a red solid indication for a vehicle fault requiring inspection. Those states do not justify replacing a 12V battery, relay, onboard charger, or charging cable from the symptom alone.
Common Symptoms
Charging does not begin
Charging stops before the selected limit
Orange or red charge-port indicator
Charge connector remains locked after the driver's door is unlocked
Failure repeats on more than one known-good charging point
How to Fix
Photograph the charge-port indicator and instrument message. Confirm the vehicle is off and in Park, check whether timer charging is active, and verify the building circuit and EVSE show no fault. Inspect the connector and port for damage, water, or foreign material without touching high-voltage components. If safe and permitted by the manual, retry once after waiting and test a known-good compatible charging point to isolate the supply from the vehicle. Unlock the driver's door to release the connector; if the lock does not release, contact Mazda rather than forcing it. A red indicator, charge warning, repeated failure on multiple known-good stations, or damaged port requires an authorised high-voltage diagnosis. Do not disconnect the 12V battery or buy an EVSE, relay, or onboard charger until fault codes and circuit tests identify the failed side.
Owner tips & cautions
WarningThe onboard charger and high-voltage system are not DIY test areas. A red charge indicator or charge-system warning requires Mazda inspection, and the connector should never be forced out of the port.
TipRecord the indicator color and pattern, timer state, ambient temperature, EVSE model, supply fault indication, state of charge, and whether another known-good station behaves the same way.
Mazda's Japanese April 2023 service campaign covers specified early CX-60 chassis. On vehicles equipped with Driver Personalisation, rapidly repeating push-button-start operation can expose an incorrect body-control-module program: after power-off, the vehicle may fail to enter its low-power state and continued current draw can discharge the 12V battery. This is one verified cause for the early-production campaign population, not proof that every low-battery warning or flat CX-60 battery has the same cause.
Vehicle does not enter the expected low-power state after shutdown
Repeated discharge on an early-production vehicle
How to Fix
Check the VIN against Mazda campaigns for the vehicle's market. For an affected vehicle, Mazda's remedy is BCM software reprogramming, not a trickle charger or blindly replacing the battery. If the VIN is not covered or the drain remains, fully charge the 12V battery, test its condition and charging strategy, measure key-off current only after all modules have had time to sleep, and isolate the circuit that remains awake. Replace the 12V battery only if it fails the appropriate test, using the exact installed specification for that powertrain and completing any required battery initialisation. Repeatedly discharged batteries should be tested because deep discharge can cause permanent capacity loss.
Owner tips & cautions
WarningA maintainer may preserve charge while a vehicle is stored, but it does not correct a module that is failing to sleep and should not be presented as the repair for this campaign condition.
TipAsk the dealer to document campaign status, current module calibration, battery state of health, and the measured key-off draw rather than replacing the battery on the warning message alone.
High ConfidenceVerifiedLast reported by owners May 2026Reviewed Jul 2026
Mazda recall AR058A covers specified CX-60 vehicles produced from March 15, 2022 through July 15, 2024. Incorrect Dash Electronic Supply Unit software can generate multiple warning messages when the hybrid system or engine starts. The defroster, seat-belt warning, and 360-degree view monitor may not operate as designed; on PHEV vehicles, high-voltage battery cooling may also be impaired. AR058A is not a blanket explanation for every instrument blackout, 12V warning, engine no-restart, or transmission complaint.
Common Symptoms
Multiple warning messages when the hybrid system or engine starts
Defroster may not operate as designed
Seat-belt warning may not operate as designed
360-degree view monitor may not operate as designed
PHEV high-voltage battery cooling may not operate as designed
How to Fix
Have Mazda check the VIN for AR058A and complete the recall if it is open. Mazda's documented remedy is to reprogram the Dash-ESU to current-production software. Ask the repairer to confirm the campaign closed in Mazda's system and verify the affected functions after programming. Diagnose any remaining instrument blackout, low-12V warning, no-restart, or drivability symptom under its own stored faults and applicable campaign; do not assume that PCM, BECM, or TCM replacement or reprogramming is part of AR058A.
Owner tips & cautions
TipUse the VIN, not only the model year, to check AR058A. Ask the dealer to record the completed Dash-ESU software level and verify the defroster, seat-belt warning, and 360-degree monitor before handoff.
WarningA remaining no-restart, black cluster, 12V warning, or drivability concern may be a different campaign or fault. It should not be represented as an AR058A parts repair without diagnostic evidence.
High ConfidenceVerifiedLast reported by owners May 2026Reviewed Jul 2026
Community reported
100 owners
The CX-60 PHEV's displayed EV range is an estimate calculated from current high-voltage-battery charge and recent energy consumption, so it can change with temperature, speed, terrain, climate-control use, and driving history and may differ from actual distance. Mazda also changes the usable lower battery boundary when the battery is cold. The engine can start with charge remaining because of selected drive mode, power demand, a steering-wheel shift input, battery condition, temperature control, or fuel and engine-maintenance logic. Those behaviors are not by themselves proof of BECM failure or cell degradation.
Common Symptoms
Displayed EV range changes after a full charge
Actual EV distance differs from the dashboard estimate
Engine starts while the gauge still shows usable charge
Cold temperature or climate use reduces available EV distance
A sudden persistent loss under comparable conditions may require diagnosis
How to Fix
Separate the estimate from measured performance. Note ambient and battery temperature, state of charge, climate use, route, speed, drive mode, and actual distance and energy used over several comparable full-charge trips. Precondition while connected where supported and compare results in mild conditions. Check the instrument message when the engine starts and confirm no paddle or mode input triggered it. If usable energy or actual EV distance falls abruptly under comparable conditions, charge disappears while parked, a warning appears, or EV mode repeatedly cancels without a documented reason, ask Mazda for campaign status, high-voltage-battery state-of-health data, charging history, relevant DTCs, and BECM diagnosis. AR058A should not be cited as an EV-range recalibration campaign.
Owner tips & cautions
TipTrack actual distance and energy across comparable trips; the dashboard number is a forecast, while a persistent change in measured usable energy is the stronger diagnostic signal.
WarningA 12V battery, maintainer, relay, or generic multimeter does not correct EV-range estimation or establish high-voltage-battery health.
High ConfidenceVerified100 owner reportsLast reported by owners Mar 2026Reviewed Jul 2026
The Mazda Connect infotainment system is reported to freeze, go to a black screen, or become unresponsive, sometimes early in the car's life. Wired and wireless Apple CarPlay and Android Auto disconnect or drop intermittently, often within a minute or two of connecting, requiring re-pairing or a system reset.
Common Symptoms
Infotainment freezes or shows a black/unresponsive screen
CarPlay/Android Auto disconnects shortly after connecting
Need to reset the head unit or re-pair the phone
How to Fix
A soft reset (hold the Volume/Mute, Nav and Back/Music buttons together ~10 seconds until the screen restarts) clears most freezes. Mazda firmware/software updates at the dealer improve CarPlay/Android Auto and Bluetooth stability. Using a quality direct USB cable (no hubs) and re-pairing the phone reduces dropouts; some owners found removing the SD card helped.
CX-60 owners report intermittent keyless (touch-sensor) entry failures where the door will not unlock, or the car re-locks instead of unlocking when the handle is touched, even though the indicator flashes. In some cases the tailgate/boot responds to the fob but the front doors do not with either key. Reported contributors include key-fob battery weakness, the request-switch/handle antenna, and keyless control-module software. Owners fall back to the fob buttons or the concealed physical key.
First replace the fob coin-cell batteries (both keys) and re-test. If the fault persists, have the dealer read the keyless/BCM for handle request-switch and antenna faults, apply any keyless control software update, and replace the door-handle request sensor/antenna if it fails self-test. Keep fobs away from phones/wireless chargers that can desync them.
What you need to fix it
Only diagnosis- and fitment-reviewed repair parts are linked here.
Energizer CR2032 3V lithium coin cells, two-pack
OEMEnergizer CR2032 / ECR2032
Replace a CX-60 key battery with confirmed low power or reduced range Fitment/availability: Live direct eBay item identifies a new two-piece Energizer CR2032/ECR2032 pack, more than 10 available and Buy It Now at review time.
As an Amazon Associate, we earn from qualifying purchases; other part links may also earn au7o a commission. Confirm fitment by VIN before buying.
Owner tips & cautions
TipIf the buttons work but passive touch does not, first check the three-second unlock delay, handle cleanliness, simultaneous contact with both sensing areas, and key power-saving mode before buying anything.
WarningA CR2032 is appropriate when the key battery is weak; it does not prove that a door-handle sensor, antenna, wiring fault, or software issue is repaired.
Intermittent Mazda Connect lag, freezing, or Apple CarPlay and Android Auto dropouts can originate in the phone, its operating-system version, the Bluetooth/Wi-Fi registration, connection-mode settings, a USB cable or port, or the vehicle's Mazda Connect software. Mazda also documents that enabling Wi-Fi client mode makes Apple CarPlay USB-only. The symptom alone does not identify an infotainment module, and a generic engine-focused OBD reader is not a repair for it.
Common Symptoms
Wireless Apple CarPlay or Android Auto disconnects
Mazda Connect responds slowly or freezes
Voice control behaves differently when smartphone integration is active
Wired and wireless behavior differs
How to Fix
Record the Mazda Connect software version, phone model and operating-system version, whether the connection is wired or wireless, and the exact failure. Restart the phone, remove the device from Mazda Connect and remove Mazda from the phone, then pair again and verify the selected CarPlay or Android Auto connection mode. Confirm Wi-Fi client mode is not unintentionally forcing USB-only CarPlay. For wired testing, use the correct USB port and a known-good Apple-approved or phone-manufacturer-approved data cable; test another compatible phone to separate a phone problem from a vehicle problem. If the native Mazda interface also freezes or lags with no phone connected, have Mazda check current software, stored module faults, USB hardware, and the control unit before replacing anything.
Owner tips & cautions
TipTest native Mazda Connect with the phone disconnected, then test wired and wireless smartphone integration separately. That three-way comparison is more useful than buying a scanner.
WarningDo not use undocumented button combinations or disconnect the 12V battery as a routine reset. Preserve the software version and failure details for dealer diagnosis.
Mazda's CX-60 manual distinguishes operating conditions from a charger fault. Flashing red means charging is temporarily unavailable because high temperature or a foreign object is detected; solid red means an internal abnormality or failure requiring Mazda inspection. A white flash means charging conditions are not met. Charging efficiency can fall or charging can stop because of phone placement, a case or accessory, phone temperature, device compatibility, vehicle state, or an open door or liftgate. The evidence does not support a universal R015/23 software cure or a replacement charger part for every complaint.
Common Symptoms
Qi indicator flashes red and charging stops
Qi indicator flashes white and charging does not start
Qi indicator stays solid red
Charging is slow, intermittent, or stops as the phone or pad heats
How to Fix
Use the LED state first. Start the engine or place the vehicle in the required powered state, close every door and the liftgate, enable Qi charging, remove the phone case and accessories, remove cards or foreign objects, let the phone and pad cool, and center a compatible Qi device on the marked area. If red flashing continues, test another compatible cool device under the same conditions. If the indicator is solid red, or a verified compatible device still fails after the conditions are met, have Mazda diagnose the charger by VIN. Do not order a charger module from this card.
Owner tips & cautions
TipPhotograph the indicator color and pattern before moving the phone; flashing red, flashing white, and solid red mean different things in Mazda's manual.
WarningA hot phone or pad, a case, an accessory, poor coil alignment, or an open door can interrupt charging without proving the charger module has failed.
Mazda's Japanese improvement action 679 covers specified CX-60 chassis built from July 2022 through April 4, 2023. In affected vehicles, the side-radar software can lose stored angle-correction information when the system shuts down. The sensor may then locate an object incorrectly, so a forward- or reverse-assistance warning and mitigation brake may fail to operate, or a warning may sound with no collision risk and sudden braking may occur. This verified campaign does not establish that every CX-60 report in every market has the same cause.
Common Symptoms
False collision or cross-traffic warning
Unexpected mitigation braking with no collision risk
Assistance warning or braking fails to operate when expected
Intermittent i-ACTIVSENSE or radar-related warning
How to Fix
Check the VIN in Mazda's recall or campaign system for the vehicle's market and arrange the campaign with an authorised Mazda repairer if applicable. Mazda's prescribed first remedy is side-radar control-software reprogramming. The dealer replaces a side-radar sensor only when its stored correction information has already been lost and the campaign procedure calls for the countermeasure unit. For a vehicle outside the campaign, record the exact warning and driving conditions, inspect the sensor areas for contamination or impact damage, scan the relevant modules, and verify aiming and calibration before any sensor is ordered. Treat unexpected braking as a safety concern and have it inspected promptly.
Owner tips & cautions
WarningDo not buy a used or cross-model radar sensor from the symptom alone. Mazda's campaign begins with software and requires calibrated dealer diagnosis before sensor replacement.
TipBring the VIN plus the date, speed, road geometry, weather, warning text, and any recent bumper impact or repair to the dealer so campaign applicability and calibration can be checked accurately.
In affected CX-60 vehicles, the electric power-steering gearbox can have an incorrect gear-meshing load. Mazda says this can push grease away from the engagement area, increase sliding resistance, and increase the force needed to turn the steering wheel. Drivers may describe the result as sticky, notchy, or suddenly heavier steering. Recall applicability varies by VIN and market; the symptom alone does not prove that the steering rack needs replacement.
Common Symptoms
Sticky or notchy steering movement
Unexpected increase in steering effort
Inconsistent on-centre steering feel
Difficulty making smooth small steering corrections
How to Fix
Check the VIN with Mazda or the market's official recall service for the steering campaign. For an affected vehicle, Mazda's documented repair is to replace the worm-gear engagement spring with the countermeasure part and reapply grease to the gear engagement area. Have the authorised repairer complete and close the recall, then verify smooth steering effort and return-to-centre behavior. Do not buy a spring kit, attempt to dismantle the electric steering gear, or rely on an undocumented lock-to-lock maneuver. If symptoms remain after the recall, return for steering diagnosis rather than assuming a full rack is required.
Owner tips & cautions
WarningUnexpectedly heavy or sticky steering is safety-related. Reduce speed, stop safely if control is affected, and arrange Mazda inspection rather than attempting a steering-gear repair.
TipAsk the dealer to confirm recall applicability and completion by VIN, then road-test the vehicle after repair to verify smooth on-centre movement and consistent effort.
High ConfidenceVerifiedLast reported by owners May 2026Reviewed Jul 2026
Community reported
180 owners
The CX-60 PHEV combines its motor and engine with a new eight-speed transmission, an engine-disconnect wet multi-plate clutch, and a mechanical launch clutch rather than a conventional torque converter. A low-speed jerk can occur during a gear change, clutch take-up, or the transition between EV and engine drive, but the feel alone does not identify software, adaptation, clutch hardware, mounts, or another driveline fault. The old card incorrectly named AR058A as a PCM/BECM/TCM shift-quality recall; Mazda's official AR058A document is for the Dash-ESU and associated display and body functions.
Common Symptoms
Jerk or lurch during low-speed take-up
Rough transition between EV and engine drive
Harsh or delayed engagement into Drive or Reverse
Shift shock under a repeatable gear, temperature, or load condition
Failure to transmit power after braking is a distinct recall symptom
How to Fix
Check the VIN for every open Mazda recall, service campaign, and market-specific software update and record the installed PCM, electric-drive, BECM, and TCM calibration levels. Reproduce the concern with vehicle temperature, state of charge, drive mode, selected gear, speed, throttle position, and the EV-to-engine transition documented. Scan all powertrain modules and complete only the Mazda-directed programming, initial learning, or adaptation procedure that applies to that VIN. If the concern remains, inspect mounts, driveline lash, clutch-control data, fluid level and condition using Mazda's service procedure, and mechanical transmission operation. Do not install generic ATF or a filter kit: verify the exact Mazda fluid specification, service method, and confirmed need first. Treat a failure to move after braking or a warning as a safety issue and check AR043A or its local equivalent immediately.
Owner tips & cautions
TipAsk the dealer to write down every installed calibration before and after programming and the exact learning procedure completed; 'software is current' is not enough to audit the repair.
WarningDo not use universal ATF or order a filter kit from this symptom. The exact transmission specification, fill procedure, campaign status, and diagnosed failure must control.
High ConfidenceVerified180 owner reportsLast reported by owners Mar 2026Reviewed Jul 2026
Because the 8-speed automatic uses a multi-plate clutch pack rather than a torque converter, low-speed manoeuvring is jerky. Owners report lag after lifting and re-applying the accelerator, crunchy/harsh 2nd-gear engagement, a 1-2 upshift shock, and a 1-2 second 'dead' moment with no power when pulling away from roundabouts or junctions, causing the car to lunge forward. Symptoms are worse below about 5°C / in cold weather and in city traffic.
Common Symptoms
Jerky or lurching low-speed driving
Lag then a lunge when pulling away
Harsh or crunchy 2nd gear
Hunting up and down gears in Sport mode
Worse when cold
How to Fix
Mazda released TCM software updates to reduce 1-2 shift shock (TSB R049/23 for the PHEV, dated July 2023) and further calibration improvements bundled into the AR058A / November 2024 powertrain recall. A dealer MDARS reprogramming of the TCM smooths but does not fully eliminate the behavior, which is partly inherent to the clutch-based transmission design.
The CX-60 uses a single multi-plate wet-clutch automatic instead of a torque converter. On startup (and especially after a long drive followed by an overnight rest), owners report a whirring noise for a few seconds followed by a clunk severe enough to physically rock the car before it settles into idle. It is widely reported on the 3.3L diesel and across the range, and is believed to be a transmission self-test/solenoid actuation rather than a true defect.
Common Symptoms
Loud clunk or bang on startup
Car rocks or shudders when started
Whirring noise for a few seconds before the clunk
Worse after a long drive and overnight rest
How to Fix
Mazda has officially stated the noise is 'working as designed' and has not offered a repair for the startup clunk itself. Some shift-quality complaints are addressed by a TCM software update at the dealer (the same MDARS updates rolled into the AR058A/2024 powertrain recall). There is no mechanical fix offered; owners are told it is normal behavior.
The CX-60 launched with widely criticised damping: a harsh, jittery, bouncy ride that crashes over bumps and never settles, an issue covered by reviewers and reported across owner forums. It stems from the rear-biased platform's overly firm spring and damper tuning at launch.
Common Symptoms
Harsh, jittery ride
Car bounces and never settles over bumps
Crashy impacts over potholes and expansion joints
Unsettled rear end
How to Fix
Mazda revised the suspension in stages. In 2024 owners (e.g. Australia) were offered revised rear shock absorbers plus a transmission software update, improving refinement noticeably. For 2025 Mazda went further with new front/rear spring rates, revised knuckle geometry and deletion of the rear anti-roll bar — but these more extensive 2025 changes are NOT retrofitted to existing cars (only the earlier 2024 damper swap was offered free to original owners).
Early CX-60 vehicles suffer from an overly firm, bouncy ride with excessive rebound, wobble on undulating roads and impact harshness over urban bumps. <cite index="5-1,5-5">Mazda CX-60 and CX-90 have been criticised by local and international media for having an overly firm ride and low-speed hesitation from Mazda's new in-house eight-speed single-clutch automatic transmission</cite>. <cite index="1-7,1-8">After going over a bump the rebound on the suspension is excessive, and even when in stopped traffic if a car goes past on the other side of the road the car wobbles whilst sat still</cite>. The cause is an incorrect spring/damper match for European/Australian road surfaces on initial production builds.
Common Symptoms
Harsh impacts over potholes/expansion joints
Wobble/float on undulating roads
Excessive rebound after bumps
Pitching under braking
Passenger discomfort on long trips
How to Fix
<cite index="6-4,6-5">Mazda Australia made a running change at factory level, with a revised rear shock absorber being fitted from new builds from October 2023, and owners of vehicles built between March 28 and September 30, 2023 are offered the opportunity to align their vehicle with the latest factory specification fitted at no cost through the Mazda dealer network</cite>. For MY25, <cite index="14-9">Mazda added softer rear springs, increased rear rebound damping and firmer front compression damping to improve comfort and offer a smoother driving feel</cite>. Book a VIN check at a Mazda dealer; the upgrade is free under the running-change program. Aftermarket Koni/H&R kits exist if Mazda refuses.
What you need to fix it
Only diagnosis- and fitment-reviewed repair parts are linked here.
Koni Special Active complete four-damper set KS2295
Aftermarket ride-control alternative for an out-of-program 2022-on CX-60 2.5 PHEV Fitment/availability: Live direct product page identifies complete set KS2295: front-left 8245-1438L, front-right 8245-1438R and two rear 8245-1439 dampers…
High ConfidenceLast reported by owners May 2026Reviewed May 2026
Mazda service campaigns cover specified early CX-60 vehicles that creak or squeak from the front suspension while crossing a bump and turning at low speed. Mazda identifies a stick-slip condition between the stopper rubber and bracket at each front lower-control-arm rear bush after lubrication performance decreases. Mazda Japan lists production through August 1, 2023 for its applicable chassis ranges; Mazda Southern Africa lists a market-specific January 25-August 1, 2023 production range. This is not a verified rear-suspension, shock-absorber, or tailgate-knock condition.
Common Symptoms
Creak or squeak from the front suspension
Noise while crossing a bump and turning left or right at low speed
How to Fix
Ask a Mazda dealer to check the VIN for the applicable service campaign. The campaign repair cleans the contact area on both front lower-control-arm stopper bushes, applies the specified grease, installs the specified two-piece dust covers, verifies the bracket-to-cover gap, adjusts it where required, and road-tests the vehicle. Campaign eligibility and dealer parts are market- and VIN-specific, so do not buy generic grease, rear shocks, control arms, or tailgate parts from this card.
Owner tips & cautions
TipRecord whether the noise occurs at low speed while a front wheel crosses a bump during steering; Mazda's campaign condition is narrower than a general rear clunk.
WarningDo not substitute retail brake grease or rear-suspension parts for the VIN-specific campaign procedure and its specified dust-cover set.
3.3L diesel CX-60 owners report the diesel particulate filter (DPF) entering active regeneration very often, particularly on short/urban journeys where the exhaust never reaches full temperature. During a regen the engine injects extra fuel to burn off soot, driving instantaneous consumption up to ~15-17 L/100km and dropping average economy to the mid-20s mpg. Owners who do mostly short trips risk incomplete regens, a partially clogged DPF, and eventually a limp-mode/emissions warning. Mazda advises a periodic 30-45 minute higher-speed drive to complete a regen.
Common Symptoms
Frequent DPF regeneration cycles
Sudden drop in fuel economy to mid-20s mpg
Higher idle/cooling-fan running after stopping
Diesel smell after short trips
DPF or emissions warning light on short-journey use
How to Fix
For short-trip drivers, complete an uninterrupted 30-45 minute motorway drive every 2-3 weeks to allow a full passive/active regen. If a DPF warning appears, have the dealer run a forced/service regeneration and inspect for related Denso injector spray-pattern issues. A heavily loaded DPF that will not regen may require professional cleaning or replacement.
Diesel CX-60 owners report AdBlue-related warnings appearing early (around 13,000 km) and, after topping up, an 'AdBlue overfull' or persistent low-AdBlue message even when the tank (~6.7 L usable) is filled correctly. Overfilling the urea tank can trigger the fault and, in some cases, risks damaging the SCR/urea system. Several owners found the warning self-cleared after roughly 1,000 km of driving without dealer intervention, indicating a sensor/level-reading calibration quirk rather than a true fault.
Common Symptoms
AdBlue warning appears early
'AdBlue overfull' message after a correct fill
Persistent low-AdBlue message
Countdown-to-no-restart warning
Warning clears on its own after driving
How to Fix
Add AdBlue in small measured amounts and stop at the filler-neck cutoff; do not top past the neck. If an 'overfull' or low-quality warning persists, drive ~1,000 km and re-check, then have the dealer read SCR/urea level and quality sensor data and recalibrate or replace the level sensor if it is genuinely out of range. Use only ISO 22241 (AUS 32) grade AdBlue.
What you need to fix it
Only diagnosis- and fitment-reviewed repair parts are linked here.
Prime Guard Ultra Pure DEF/AdBlue, one gallon
OEMPrime Guard Ultra Pure DEF 1 gal / Walmart 14621612697
Top up the dedicated AdBlue tank only when the owner information calls for fluid Fitment/availability: Live direct product page identifies a one-gallon container that meets ISO 22241, AUS 32 and DIN 70070 and shows Add to Cart. Use only …
Some early CX-60 owners report a hollow or metallic resonance when opening or closing a door. Owner communities across Europe consistently reference Mazda service information R085/22 and dealer-applied damping material for this specific door-panel resonance. That is narrower than the old card's broad claims about severe road, tire, wheel-arch, boot-floor, and transmission-tunnel insulation. Public sources available for this audit do not establish a universal VIN range, warranty outcome, number of doors, or retail kit.
Common Symptoms
Hollow or metallic resonance when opening or closing a door
Door skin sounds drum-like compared with another CX-60
General road noise may be a separate complaint requiring source isolation
How to Fix
Ask an authorised Mazda repairer to verify R085/22 against the VIN and production date and to confirm that the complaint matches the service-information symptom. Have the dealer identify which door panels resonate and apply the current Mazda procedure if eligible. If the complaint is general road or tire noise rather than a hollow door-closing resonance, inspect tire type and pressure, door and body seals, trim attachment, wheel-arch liners, and the actual noise path before adding material. Any aftermarket damping should be installed professionally so drains, vapor barriers, wiring, window mechanisms, corrosion protection, and side-impact components are not obstructed.
Owner tips & cautions
TipDemonstrate the noise to the dealer and ask for written confirmation of R085/22 eligibility and the doors covered for the VIN; do not assume an owner-posted production range applies in every market.
WarningGeneric sound-deadening material is not a verified Mazda kit, and indiscriminate installation can obstruct drains, vapor barriers, wiring, glass movement, or service access.
Medium ConfidenceVerifiedLast reported by owners May 2026Reviewed Jul 2026
A recurring NVH complaint is a rattle/knock from the B-pillar and door area, most noticeable over rough roads or at higher speeds (owners cite it becoming clear around 160 km/h and getting louder over time). Causes identified across the shared Large Platform include worn/loose seat-belt height-adjuster glide rails inside the B-pillar, a door-latch mechanism sized slightly small so it rubs, and fender/door plastic that transmits vibration up to ear level. This is distinct from the rear-suspension knock covered elsewhere.
Have the dealer locate the source: replacing the B-pillar seat-belt glide rails (front and/or rear), adding felt/anti-rattle padding inside the B-pillar trim, and adjusting or replacing an undersized door latch have all resolved cases. Reseating the fender-to-door plastic trim also helps where vibration is transmitted from there.
CX-60 owners frequently report the fuel pump nozzle shutting off (clicking off) repeatedly during refueling long before the tank is full, forcing them to trickle-fill in small increments. The cause is improper control logic in the fuel-tank vent/air-release valve, which lets fuel back up into the filler pipe and falsely trips the pump's auto-shutoff. Mazda corrected the control logic in production from 29 July 2022; earlier cars need a dealer software update. Aggressive splash-back and fuel odor at the pump are common secondary complaints.
Common Symptoms
Fuel pump nozzle clicks off after only a few liters
Cannot fill tank to full
Fuel splashes back at the filler
Long time to refuel
Fuel smell while filling
How to Fix
Have the dealer apply the updated fuel-system/PCM control software via MDARS (the same logic change built into post-July-2022 production). As a workaround, insert the nozzle only to the first detent and pump at a slow rate. If the filler neck check valve or ORVR/vent valve is physically faulty, it is inspected and replaced under warranty.
Mazda's Japanese April 2023 service campaign covers specified early CX-60 chassis whose engine-control program can allow engine-speed fluctuation during steady driving, gentle acceleration, or while stopped to reach the transmission and create a rattling or clunk-like noise. This verified campaign condition is different from a vibration that rises strictly with road speed. The old card incorrectly treated a reported high-speed vibration, the campaign rattle, and normal diesel character as one diagnosis.
Common Symptoms
Rattle or clunk-like noise during steady driving
Rattle during gentle acceleration
Rattle while stopped as engine speed fluctuates
A separate road-speed-related vibration may remain and requires its own diagnosis
How to Fix
Check campaign applicability by VIN and market. For an affected vehicle, Mazda's prescribed repair is engine-control-computer reprogramming with the countermeasure program. After the update, reproduce the original operating condition and confirm the rattle is gone. If the complaint is instead a sustained vibration that increases with road speed, diagnose it separately: inspect tires and wheels, balance and runout, alignment, hubs, propeller shafts and joints, mounts, and transmission or driveline data before selecting a part. An OBD scanner or oil-and-filter bundle is not the repair for either condition.
Owner tips & cautions
TipDescribe whether the vibration follows engine speed, selected gear, or road speed. That distinction prevents a software rattle campaign from being confused with a tire, wheel, or propeller-shaft complaint.
WarningA generic scan tool and routine oil service do not identify or repair this campaign condition and should not be sold as its fix.
High ConfidenceVerified140 owner reportsLast reported by owners Mar 2026Reviewed Jul 2026
Owners of the 3.3L inline-six diesel report a vibration felt through the floor/seat/steering at a steady cruising speed (commonly around 45-60 km/h, and again at higher motorway speeds). Mazda attributes it to an elastic rubber bearing on the propshaft/drive shaft, felt more strongly when cold.
Common Symptoms
Vibration through floor, seat or steering wheel at a set speed
Worse when the car is cold
Persists after dealer 'propshaft rotation' attempt
How to Fix
Mazda's official position is that there is no safety problem. Dealers have attempted to cure it by rotating the propshaft roughly one-third of a turn to re-balance it, but this has not resolved the vibration for several owners, leaving it an unresolved complaint for some cars.
Owners describe pronounced wind noise emanating from the A-pillar/front-door area at highway speed (roughly 120 km/h and up), often likened to sleet or hiss against the windscreen. The noise is traced to door-seal fitment and, in several cases, a loose plastic trim piece separating the front fender from the door aperture that vibrates in the airstream. Adjusting the door alignment/latch or securing the fender-to-door plastic reliably reduces or eliminates the noise.
Have the dealer inspect and, if needed, re-adjust the front door striker/alignment and reseat or replace the door weatherstrip. Owners have also cured it by securing the loose fender-edge plastic trim (dealer clip/tape or replacement of the retaining clips). Poorly seated weatherstrip should be reseated so it seals evenly against the A-pillar.
The CX-60 has no conventional alternator; its small 12V battery (around 6.5Ah) is charged from the 48V mild-hybrid system via a DC/DC converter. Faulty Electrical Supply Unit (ESU) control software, or pressing the start button multiple times before the driver-personalisation sys… Severity: high.
What is the 2022-2025 Mazda CX-60 CX-60 PHEV Insulation-Resistance Detection Can Trigger Fail-Safe No-Restart (AS007A)?
Mazda campaign AS007A covers VIN-specific CX-60 PHEV vehicles whose high-voltage control software can register an insulation-resistance fault. RDW says that if the vehicle is stopped while this condition is present, fail-safe mode can prevent the vehicle from powering on again or… Repairs typically run $0-$0. Severity: high.
What is the 2022-2023 Mazda CX-60 2022-Early 2023 CX-60 Side-Radar Software Can Cause False or Missing Warnings and Braking?
Mazda's Japanese improvement action 679 covers specified CX-60 chassis built from July 2022 through April 4, 2023. In affected vehicles, the side-radar software can lose stored angle-correction information when the system shuts down. The sensor may then locate an object incorrect… Severity: high.
What is the 2022-2024 Mazda CX-60 CX-60 Steering Effort Can Increase as Worm-Gear Grease Is Displaced (Recall R/2024/020 / 5430)?
In affected CX-60 vehicles, the electric power-steering gearbox can have an incorrect gear-meshing load. Mazda says this can push grease away from the engagement area, increase sliding resistance, and increase the force needed to turn the steering wheel. Drivers may describe the… Repairs typically run $0-$0. Severity: high.
What is the 2022-2024 Mazda CX-60 Hybrid System Malfunction warning / engine fails to restart from i-stop (Recall AR058A / 7024-type)?
Due to faulty software in the Powertrain Control Module (PCM) and Battery Energy Control Module (BECM), the engine may fail to automatically restart after auto stop-start (i-stop), illuminating the engine warning light and a 'Hybrid System Malfunction' message and potentially sta… Severity: high.
What is the 2022-2025 Mazda CX-60 CX-60 PHEV Low-Speed Jerk or Rough Engine-Motor Handoff - Verify Calibration Before Parts?
The CX-60 PHEV combines its motor and engine with a new eight-speed transmission, an engine-disconnect wet multi-plate clutch, and a mechanical launch clutch rather than a conventional torque converter. A low-speed jerk can occur during a gear change, clutch take-up, or the trans… Severity: medium.
What is the 2022-2024 Mazda CX-60 Harsh, bouncy ride / poorly resolved suspension tuning?
The CX-60 launched with widely criticised damping: a harsh, jittery, bouncy ride that crashes over bumps and never settles, an issue covered by reviewers and reported across owner forums. It stems from the rear-biased platform's overly firm spring and damper tuning at launch. Severity: medium.
What is the 2022-2025 Mazda CX-60 Diesel DPF Frequent Regeneration and Poor Economy on Short Trips?
3.3L diesel CX-60 owners report the diesel particulate filter (DPF) entering active regeneration very often, particularly on short/urban journeys where the exhaust never reaches full temperature. During a regen the engine injects extra fuel to burn off soot, driving instantaneous… Repairs typically run $0-$800. Severity: medium.
What is the 2022-2025 Mazda CX-60 Jerky low-speed shifting and shift shock (TCM)?
Because the 8-speed automatic uses a multi-plate clutch pack rather than a torque converter, low-speed manoeuvring is jerky. Owners report lag after lifting and re-applying the accelerator, crunchy/harsh 2nd-gear engagement, a 1-2 upshift shock, and a 1-2 second 'dead' moment wit… Severity: medium.
What is the 2022-2024 Mazda CX-60 Harsh rear suspension ride — factory damper/spring revision program?
Early CX-60 vehicles suffer from an overly firm, bouncy ride with excessive rebound, wobble on undulating roads and impact harshness over urban bumps. <cite index="5-1,5-5">Mazda CX-60 and CX-90 have been criticised by local and international media for having an overly firm ride… Repairs typically run $0-$1,200. Severity: medium.
What is the 2022-2025 Mazda CX-60 CX-60 PHEV Will Not Start or Complete Charging - Read the Indicator Before Selecting a Repair?
A CX-60 PHEV that will not begin charging or stops early can have a vehicle-state, timer, supply, EVSE, connector, lock, temperature, communication, or vehicle charging-system cause. The indicator pattern matters: Mazda documents an orange blink when the selector is not in Park,… Severity: medium.
What is the 2022-2023 Mazda CX-60 2022-Early 2023 CX-60 12V Battery Drain from BCM Power-Saving Software?
Mazda's Japanese April 2023 service campaign covers specified early CX-60 chassis. On vehicles equipped with Driver Personalisation, rapidly repeating push-button-start operation can expose an incorrect body-control-module program: after power-off, the vehicle may fail to enter i… Severity: medium.
What is the 2022-2024 Mazda CX-60 CX-60 Dash-ESU Startup Software Can Disable Warning and Visibility Functions (AR058A)?
Mazda recall AR058A covers specified CX-60 vehicles produced from March 15, 2022 through July 15, 2024. Incorrect Dash Electronic Supply Unit software can generate multiple warning messages when the hybrid system or engine starts. The defroster, seat-belt warning, and 360-degree… Repairs typically run $0-$0. Severity: medium.
What is the 2022-2025 Mazda CX-60 Petrol/PHEV Refueling Nozzle Premature Click-Off (Won't Fill)?
CX-60 owners frequently report the fuel pump nozzle shutting off (clicking off) repeatedly during refueling long before the tank is full, forcing them to trickle-fill in small increments. The cause is improper control logic in the fuel-tank vent/air-release valve, which lets fuel… Repairs typically run $0-$200. Severity: medium.
What is the 2022-2025 Mazda CX-60 Transmission clunk/bang and rocking on startup?
The CX-60 uses a single multi-plate wet-clutch automatic instead of a torque converter. On startup (and especially after a long drive followed by an overnight rest), owners report a whirring noise for a few seconds followed by a clunk severe enough to physically rock the car befo… Severity: medium.
What is the 2022-2023 Mazda CX-60 2022-Early 2023 CX-60 Rattle from Engine-Speed Fluctuation Reaching the Transmission?
Mazda's Japanese April 2023 service campaign covers specified early CX-60 chassis whose engine-control program can allow engine-speed fluctuation during steady driving, gentle acceleration, or while stopped to reach the transmission and create a rattling or clunk-like noise. This… Severity: low.
What is the 2022-2025 Mazda CX-60 CX-60 PHEV EV-Range Estimate Changes or Engine Starts with Charge Remaining?
The CX-60 PHEV's displayed EV range is an estimate calculated from current high-voltage-battery charge and recent energy consumption, so it can change with temperature, speed, terrain, climate-control use, and driving history and may differ from actual distance. Mazda also change… Severity: low.
What is the 2022-2025 Mazda CX-60 AdBlue (SCR) Overfull / False Warning Messages on Diesel?
Diesel CX-60 owners report AdBlue-related warnings appearing early (around 13,000 km) and, after topping up, an 'AdBlue overfull' or persistent low-AdBlue message even when the tank (~6.7 L usable) is filled correctly. Overfilling the urea tank can trigger the fault and, in some… Repairs typically run $0-$150. Severity: low.
What is the 2022-2024 Mazda CX-60 Driveline vibration at speed (diesel/MHEV)?
Owners of the 3.3L inline-six diesel report a vibration felt through the floor/seat/steering at a steady cruising speed (commonly around 45-60 km/h, and again at higher motorway speeds). Mazda attributes it to an elastic rubber bearing on the propshaft/drive shaft, felt more stro… Severity: low.
What is the 2022-2025 Mazda CX-60 Highway Wind Noise from A-Pillar / Door Seal Area?
Owners describe pronounced wind noise emanating from the A-pillar/front-door area at highway speed (roughly 120 km/h and up), often likened to sleet or hiss against the windscreen. The noise is traced to door-seal fitment and, in several cases, a loose plastic trim piece separati… Repairs typically run $0-$200. Severity: low.
