Mazda CX-60 Problems: 3 Issues Every Owner Should Know
2022-2024 model years · Based on 420+ owner reports · Last updated March 2026
According to Au7o's analysis of 420+ owner reports, the 2022-2024 Mazda CX-60 has 3 documented known issues. No issues are rated critical, indicating generally reliable ownership. The most commonly reported issue is PHEV 8-Speed Transmission Surging, Jerking, and Gear Confusion with 180 owner reports. Across all issues, repair costs range from $0 to $500. Full technical analysis and DIY maintenance guides at au7o.io.
All 3 Known Issues
The Mazda CX-60 PHEV's 8-speed automatic transmission exhibits harsh jerking, surging, and gear hunting behavior, particularly during low-speed driving, hill climbing, and transitions between electric and combustion power. The transmission appears confused during the handoff between the electric motor and the 2.5L inline-four engine, causing lurching when the driver eases off the throttle uphill. Mazda issued recall AR058A addressing PCM, BECM, TCM, and DASH-ESU software updates to improve powertrain coordination.
Common Symptoms
- Harsh jerking or lurching during low-speed driving
- Vehicle surges forward when easing off throttle on inclines
- Transmission hunting between gears during steady-speed driving
- Rough transitions between electric motor and combustion engine
- Clunk or shudder when shifting from Park to Drive or Reverse
How to Fix
Visit a Mazda dealer for the recall AR058A software update that updates the Powertrain Control Module (PCM), Battery Energy Control Module (BECM), Transmission Control Module (TCM), and Dashboard Power Supply Unit (DASH-ESU) to the latest calibration. Many owners report significant improvement in shifting smoothness and reduced jerking after the update. If issues persist, request a transmission fluid change and TCM adaptation reset.
What Owners Are Using
Parts and tips from 180+ owners who fixed this issue
- TipAfter the recall software update, perform a TCM adaptation reset by driving normally for 50-100 miles — the transmission needs to relearn your driving style with the new calibration for optimal shift quality.
- TipIn hilly terrain, switch to Sport mode to give the transmission more aggressive shift logic and reduce the hunting behavior between gears.
The Mazda CX-60 3.3L Skyactiv-D diesel produces a prominent clunk or bang sound during normal operation that Mazda UK has stated is 'as designed' and present in all diesel variants. Additionally, owners report increasingly uncomfortable vibrations through the accelerator pedal and cabin at speeds above 120 km/h (75 mph) that worsen with speed. Mazda Australia recalled 860 diesel CX-60 and CX-90 units for a transmission-related fix, suggesting the vibration may be linked to the 8-speed automatic's torque converter calibration.
Common Symptoms
- Loud clunk or bang sound from engine bay during acceleration
- Vibration through accelerator pedal increasing with speed above 75 mph
- Uncomfortable cabin vibration at highway speeds
- Gearbox jerking during gear changes especially at low speeds
- Rough idle compared to other modern diesel SUVs
How to Fix
For the clunk sound, Mazda considers this normal diesel engine behavior — no fix is available. For high-speed vibrations, visit a dealer to have the transmission software updated and request a driveshaft and wheel balance inspection. If vibrations persist above 120 km/h, have the dealer check for TSBs related to torque converter shudder. Tire balance and alignment should be ruled out first as they can mimic the symptom.
What Owners Are Using
Parts and tips from 140+ owners who fixed this issue
- TipBefore accepting 'it's normal' from the dealer, ask to test drive another CX-60 diesel on the lot — quality control varies widely between individual units, and comparing yours to another can confirm whether your car has an abnormal issue.
The CX-60 PHEV's 17.8 kWh battery frequently shows inaccurate EV range estimates, sometimes displaying as low as 21 miles on a full charge (vs. the rated 39 miles). The vehicle may also unexpectedly cancel EV mode and start the combustion engine with half a battery charge remaining. The issue appears related to the Battery Energy Control Module's (BECM) state-of-charge algorithm and its conservative thermal management strategy in cold weather.
Common Symptoms
- EV range showing far below rated 39 miles on full charge
- Engine starting unexpectedly while battery shows 30-50% charge
- EV mode canceling itself during steady low-speed driving
- Range estimate fluctuating wildly between drives
- Battery appearing to lose significant charge overnight while plugged in
How to Fix
Have the dealer apply the latest BECM software update under recall AR058A, which recalibrates the state-of-charge estimation algorithm. Pre-condition the battery by plugging in for at least 2 hours before departure in cold weather. If EV range is consistently below 25 miles on a full charge in mild conditions, request a battery health diagnostic to rule out cell degradation.
What Owners Are Using
Parts and tips from 100+ owners who fixed this issue
- TipPre-conditioning the cabin while still plugged in (using the climate timer) draws heating energy from the wall outlet instead of the battery, preserving 5-8 miles of EV range in winter.
Frequently Asked Questions
What are the most common Mazda CX-60 problems?
According to Au7o's analysis of 420+ owner reports, the 2022-2024 Mazda CX-60 has 3 documented issues. The most frequently reported are: PHEV 8-Speed Transmission Surging, Jerking, and Gear Confusion, 3.3L Diesel Engine Clunk/Bang Sound and High-Speed Vibration, PHEV Battery Range Overestimation and Unwanted Engine Start. None are rated critical, but regular maintenance is recommended.
Is the Mazda CX-60 reliable?
The 2022-2024 Mazda CX-60 has 3 known issues documented across 420+ owner reports. No issues are rated critical, suggesting generally good reliability. Regular maintenance following the manufacturer's schedule helps prevent many common problems.
How much does it cost to fix common Mazda CX-60 problems?
Repair costs for known Mazda CX-60 issues range from $0 to $500, depending on the specific problem and whether you choose DIY or professional repair. Au7o provides step-by-step DIY maintenance guides that can help reduce repair costs.
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