According to Au7o's analysis of 3,620+ owner reports, the 2011 Volkswagen Eos has 12 documented known issues, with 5 rated critical. The most serious are Retractable Hardtop Hydraulic System Failure ($300-$5,000 repair), EA888 2.0T Timing Chain and Tensioner Failure ($1,200-$2,500 repair), EA888 Gen 2 2.0 TSI Excessive Oil Consumption (Piston Ring Design) ($1,500-$4,000 repair), Airbag Clock Spring Contamination — Disabled Driver Airbag and Horn (Recall 15V483000) ($0-$300 repair) and DSG (DQ250 6-Speed) Mechatronic Unit and Clutch Pack Failure ($1,200-$5,500 repair). The most commonly reported issue is Retractable Hardtop Hydraulic System Failure with 1,800 owner reports. Across all issues with published estimates, repair costs range from $50 to $5,500. DIY maintenance guides at au7o.io.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2016 Eos, 2012 Passat, 2012-2016 CC, 2015-2016 e-Golf, 2011-2015 Touareg, 2012-2015 and 2017 Tiguan, and 2011-2016 Golf and 2011-2013 GTI vehicles. Modifications made while the vehicles were in an internal evaluation period may cause the affected vehicles to not comply with all of the applicable regulatory requirements.
Campaign #18V32900016/05/2018
AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2015 Passat, 2015-2016 Eos, 2015-2017 CC, 2016-2017 TT Roadster, TT Coupe, 2017 Audi R8 Coupe, and R8 Spyder vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.
Campaign #19V01400011/01/2019
AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2009-2014 Volkswagen CC, 2010-2014 Golf, 2010-2014 Eos, 2007-2010 Passat Sedan and Wagon, and 2012-2014 Passat vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.
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According to Au7o's analysis of 3,620+ owner reports, the 2011 Volkswagen Eos has 12 documented issues. The most frequently reported are: Retractable Hardtop Hydraulic System Failure, EA888 2.0T Timing Chain and Tensioner Failure, EA888 Gen 2 2.0 TSI Excessive Oil Consumption (Piston Ring Design). Of these, 5 are rated critical and should be addressed promptly.
Is the Volkswagen Eos reliable?
The 2011 Volkswagen Eos has 12 known issues documented across 3,620+ owner reports. 5 issues are rated critical: Retractable Hardtop Hydraulic System Failure and EA888 2.0T Timing Chain and Tensioner Failure and EA888 Gen 2 2.0 TSI Excessive Oil Consumption (Piston Ring Design) and Airbag Clock Spring Contamination — Disabled Driver Airbag and Horn (Recall 15V483000) and DSG (DQ250 6-Speed) Mechatronic Unit and Clutch Pack Failure. Prospective buyers should inspect for these issues and factor potential repair costs into their purchase decision. Regular maintenance following the manufacturer's schedule helps prevent many common problems.
How much does it cost to fix common Volkswagen Eos problems?
Repair costs for known Volkswagen Eos issues range from $0 to $5,500, depending on the specific problem and whether you choose DIY or professional repair. The most critical issue, Retractable Hardtop Hydraulic System Failure, typically costs $300-$5,000 to repair. Au7o provides step-by-step DIY maintenance guides that can help reduce repair costs.
What is the 2007-2016 Volkswagen Eos Retractable Hardtop Hydraulic System Failure?
The Eos's complex retractable hardtop system (CSC - Coupe Sunroof Cabriolet) is the vehicle's defining feature and its biggest liability. The hydraulic system uses multiple cylinders, hoses, and a hydraulic pump to operate the five-piece folding roof. Hydraulic leaks, failed micr… Repairs typically run $300-$5,000. Severity: high.
What is the 2008-2016 Volkswagen Eos EA888 2.0T Timing Chain and Tensioner Failure?
The Eos with the EA888 2.0T engine shares the timing chain tensioner defect common across the VW/Audi 2.0T platform. The tensioner can fail, allowing the chain to skip teeth and cause catastrophic valve damage. The Eos tends to have less frequent oil changes due to being a second… Repairs typically run $1,200-$2,500. Severity: high.
Content on this page was compiled with AI assistance using NHTSA complaints, TSBs, owner reports, and public automotive data. While we strive for accuracy, this information may contain errors. Always verify repair procedures and specifications with your vehicle's service manual or a qualified mechanic.
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Community reported
620 owners
On the 2008-2016 Volkswagen Eos EA888, the Eos with the EA888 2.0T engine shares the timing chain tensioner defect common across the VW/Audi 2.0T platform. The tensioner can fail, allowing the chain to skip teeth and cause catastrophic valve damage. The Eos tends to have less frequent oil changes due to being a secondary/weekend car for many owners, which accelerates tensioner wear.
Replace timing chain tensioner with updated revision K (VW part# 06K-109-467-K), chain, guides, and camshaft adjusters. This is a 6-8 hour job. Maintain strict 5,000-mile oil change intervals with VW 502.00 spec oil. Proactive replacement recommended if the car has over 60,000 miles and the tensioner revision is unknown.
What you need to fix it
Only diagnosis- and fitment-reviewed repair parts are linked here.
ECS 06H198004KT4 early Eos ultimate timing-chain kit
replace the production-matched early upper/lower chains, tensioners, guides, seals and service hardware Fitment/availability: Volkswagen Eos 2.0T TSI production from January 16 2008 through the 2009 model year per the retailer; confirm V…
ECS 06H198004KT10 Eos through-2011 ultimate timing-chain kit
replace the production-matched complete chain, tensioner and guide system with covers, seals and hardware Fitment/availability: Volkswagen Eos 2.0T TSI production through December 12 2011; confirm VIN/build date and installed 06H system …
ECS 06H198004KT Eos late-2011-through-mid-2013 ultimate timing-chain kit
replace the production-matched complete chain, tensioner and guide system with covers, seals and hardware Fitment/availability: Volkswagen Eos 2.0T TSI production from December 13 2011 through July 1 2013; confirm VIN/build date and inst…
High Confidence620 owner reportsLast reported by owners Feb 2026Reviewed Feb 2026
On the 2008-2014 Volkswagen Eos EA888 Gen 2 2.0 TSI (CCTA/CCZA), eos cars with the EA888 Gen 2 2.0 TSI engine are prone to excessive engine oil consumption, frequently exceeding 1 liter per 1,000 km. The root cause is the factory low-tension/thin piston oil-control rings that allow oil past the pistons, compounded by an oil-separating PCV system that draws oil vapor into the intake. The defect was significant enough to draw a U.S. class-action lawsuit against VW/Audi over the EA888 2.0T. Left unchecked, low oil level risks accelerated wear and timing-chain/bearing damage, and the oil burning worsens intake-valve carbon fouling.
Common Symptoms
High oil consumption (>1L/1000km)
Low oil level warning
Blue smoke from exhaust
Frequent need to top up oil
Oil smell
How to Fix
Confirm consumption with a documented oil-consumption test. VW released revised piston rings; the repair involves replacing the pistons/rings (engine teardown) and updating the PCV/oil-separator. Replacing a failed PCV valve sometimes reduces consumption. As an interim measure, check and top up oil frequently and use the correct VW 502.00 spec oil.
On the 2007-2016 Volkswagen Eos, because the 2.0 FSI/TSI is direct-injected, no fuel washes over the back of the intake valves to keep them clean. Oil vapor from the PCV system bakes onto the hot valves, building thick carbon deposits that restrict airflow. Eos owners report cold-start misfires, rough idle, hesitation, reduced power and worse fuel economy, typically appearing past ~60,000-80,000 miles. A failing PCV valve accelerates the buildup and can throw lean codes.
Clean the intake valves by walnut-shell blasting (the deposits cannot be removed by fuel additives once baked on); plan for this roughly every 60,000 miles. Replace a failed PCV valve/oil separator to slow re-accumulation. A catch-can can reduce future oil vapor reaching the valves.
On the 2007-2016 Volkswagen Eos, the Eos's complex retractable hardtop system (CSC - Coupe Sunroof Cabriolet) is the vehicle's defining feature and its biggest liability. The hydraulic system uses multiple cylinders, hoses, and a hydraulic pump to operate the five-piece folding roof. Hydraulic leaks, failed microswitches, and pump failures are extremely common. The system has over 100 individual components and any single failure can prevent operation. VW issued multiple TSBs for hydraulic hose replacements and microswitch calibration.
Common Symptoms
Convertible top fails to open or close completely
Top stops mid-cycle
Hydraulic fluid leak (red fluid)
Warning message 'Top cannot be operated'
Roof panels misaligned
Grinding or clicking noise during operation
Sunroof portion fails to open while hardtop is closed
How to Fix
Diagnose with VCDS to identify the specific failure point (microswitch, hydraulic cylinder, or pump). Replace leaking hydraulic hoses with updated VW parts. For pump failure, replace hydraulic pump motor ($800-1,500). Microswitch replacement ($200-500 each). For major hydraulic cylinder failure, budget $1,000-3,000 per cylinder. Keep the system exercised by operating the top at least monthly to prevent seal degradation.
High Confidence1,800 owner reportsLast reported by owners Feb 2026Reviewed Feb 2026
Community reported
1,200 owners
On the 2007-2016 Volkswagen Eos, the Eos's sunroof and convertible top drain tubes frequently clog with debris, causing water to overflow into the cabin, trunk, and electrical components. The complex roof design has multiple drain channels that are narrow and prone to blockage. Water damage can ruin the interior, cause electrical shorts, and promote mold growth. The front drains route through the A-pillars and rear drains through the C-pillars, all of which can clog.
Common Symptoms
Water dripping into cabin during rain
Wet floor mats or carpet
Water in trunk or spare tire well
Musty or mold smell
Electrical malfunctions from water exposure
Headliner staining
How to Fix
Clear all four drain tubes using compressed air or flexible wire (do NOT use a coat hanger as it can puncture the tubes). Access front drains through the engine bay corner areas. Access rear drains through the trunk well. Clean drains every 6 months as preventive maintenance. Apply silicone lubricant to drain tube connections. If water damage has occurred, inspect and clean all electrical connectors in the affected areas.
High Confidence1,200 owner reportsLast reported by owners Feb 2026Reviewed Feb 2026
On the 2007-2016 Volkswagen Eos, water leaks into the cabin through the retractable hardtop seals, particularly at the front header and between the roof panel joints. The drain channels clog with debris, and the complex sealing surfaces lose compression over time.
Common Symptoms
Water drips on head when driving
Wet carpet after rain
Water stains on headliner
Musty interior smell
Water in trunk well
How to Fix
Clean and clear all roof drain channels. Replace worn or compressed roof seals. Adjust the roof panel alignment if gaps are visible. Apply seal conditioner to maintain rubber flexibility.
On the 2007-2016 Volkswagen Eos, two distinct, widely reported Eos cabriolet faults beyond the hydraulics/drain issues: (1) the rear wind-deflector (windstop) mesh tears or separates from its frame, reducing buffeting protection — common enough that dedicated DIY mesh repair kits exist for the 1F7/1F8 Eos. (2) Roof position sensors G558, G560 and G562 are spliced into a single wire (splice M35) near the left rear roof drain/hinge; this wire chafes and breaks there, generating sensor fault codes that prevent the five-piece roof from completing its open/close cycle (roof stops mid-operation or refuses to move).
Common Symptoms
Wind deflector mesh torn or sagging
Increased wind buffeting at speed
Roof stops mid-cycle
Roof will not open or close
Convertible-top fault message
How to Fix
For the deflector, repair the torn mesh with an Eos-specific windstop repair kit or replace the deflector. For the roof faults, scan the convertible/comfort module with VCDS to confirm a G558/G560/G562 sensor circuit fault, then locate and repair the broken wire at splice M35 near the left rear hinge/drain (accessible from outside without removing the headliner) and re-solder/re-splice it. Clear faults and re-initialize the roof.
What you need to fix it
Only diagnosis- and fitment-reviewed repair parts are linked here.
Cabrio Supply 8386-vw-eos Eos wind-deflector mesh repair kit
replace torn mesh on a structurally sound Eos wind deflector; it has no role in the roof-sensor wiring branch Fitment/availability: 2006-2015 Volkswagen Eos removable wind deflector whose mesh is retained by an intact reusable rubber gas…
On the 2010-2013 Volkswagen Eos, on 2010-2013 Eos models, debris can contaminate the steering-wheel airbag clock spring, tearing the ribbon cable and breaking the electrical connection to the driver's frontal airbag and the steering-wheel controls. Owners see an airbag warning light and lose horn and steering-wheel button function; in a crash the driver airbag may not deploy. NHTSA recall 15V483000 (VW campaign 69L2) covers the Eos among many MQB/PQ35 VWs, and a subsequent NHTSA recall query (2017) examined whether the cover-based remedy actually fixed the failures, as clock springs continued to fail.
Common Symptoms
Airbag warning light on
Horn not working
Steering-wheel controls inoperative
Cruise/audio buttons dead
Driver airbag may not deploy
How to Fix
Have the recall (15V483000) performed at a VW dealer at no charge — the remedy installs a protective cover over the clock spring. If the airbag/horn fault persists after the recall, the clock spring (coil/cable assembly) itself should be replaced. Do not ignore an illuminated airbag light, as the driver airbag may be inoperative.
On the 2007-2016 Volkswagen Eos, eos models equipped with the wet-clutch 6-speed DSG (DQ250) and the later 7-speed dry-clutch DSG (DQ200) commonly develop dual-clutch transmission faults, especially after ~100,000 km. The mechatronic control unit (valve body + solenoids) and internal rubber seals fail, and the clutch packs wear prematurely. Owners report jerky/harsh shifting (notably 2nd-to-1st downshifts and in 'S' mode), a distinct double-thud when coming to a stop, delayed or missing gear engagement, hesitation pulling away, and intermittent limp-mode where the box drops to neutral. There is also a related NHTSA recall (09V333000) for 2009-2010 cars where an insufficiently crimped DSG temperature-sensor wire could trigger an abrupt shift to neutral. Lack of the required ~60k km DSG fluid/filter service accelerates failure.
Diagnose with VCDS to read mechatronic/solenoid fault codes before parting. Many cases are resolved by replacing the mechatronic unit, but worn clutch packs may require a clutch pack change or a full gearbox replacement. Perform DSG fluid and filter service every ~60,000 km (40,000 mi) to prevent premature failure. Ensure the 09V333000 temperature-sensor recall was completed on 2009-2010 cars.
What you need to fix it
Only diagnosis- and fitment-reviewed repair parts are linked here.
Blau F2A1036-ERL-F Eos DQ250 fluid-and-filter service kit
perform the scheduled DQ250 filter and G 052 182 A2-compatible fluid service using the temperature-controlled level procedure Fitment/availability: 2007-2016 Volkswagen Eos with the 6-speed wet-clutch 02E/DQ250 DSG; not DQ200, manual or …
On the 2007-2016 Volkswagen Eos, the complex retractable hardtop uses numerous microswitches to track the position of each roof panel during the open/close cycle. When a switch fails, the roof stops mid-cycle and may leave panels in an awkward position. There are over 10 switches in the system.
Common Symptoms
Roof stops mid-cycle
Roof warning message
One panel out of position
Roof won't open or close
Clicking relay sound without movement
How to Fix
Diagnose with VCDS to identify which microswitch has failed. Replace the failed switch. Test the full cycle. Lubricate all roof mechanisms with silicone spray to reduce wear on mechanical components.
On the 2007-2016 Volkswagen Eos, the direct-injection 2.0 FSI/TSI uses a camshaft-driven high-pressure fuel pump with a cam follower that wears through, and the pump internals can fail, causing loss of fuel rail pressure. Eos owners experience hard starting, stalling, hesitation/loss of power under load, and a check-engine light with low-fuel-pressure codes (P2293/P0087). A worn cam follower can also score the camshaft lobe if not caught.
Inspect the HPFP cam follower periodically (a known wear item) and replace it before it wears through; replace the high-pressure pump if internal failure is confirmed by fuel-pressure testing. Use the updated cam follower part. If the camshaft lobe is scored, it must also be addressed.
What you need to fix it
Only diagnosis- and fitment-reviewed repair parts are linked here.
replace the inspected worn BPY flat follower before wear reaches the pump plunger or cam lobe Fitment/availability: 2007-2009 Volkswagen Eos 2.0T FSI with BPY engine code using flat follower 06D109309C; not EA888 TSI or the full 2007-201…
On the 2008-2016 Volkswagen Eos EA888 2.0 TSI, the EA888 2.0 TSI in the Eos uses a plastic thermostat housing/water-pump module that warps and cracks under thermal and chemical stress, breaking the seal to the engine block and allowing coolant to weep out. VW recognized this as a design fault on EA888 engines. Symptoms include a faint coolant/sweet smell after parking, intermittent low-coolant warnings, and pink/orange residue around the front of the engine. Failures are commonly reported between roughly 15,000 and 50,000 miles, and if ignored can lead to overheating.
Replace the integrated water-pump/thermostat housing assembly with the updated part, thoroughly cleaning the engine-block mating surface to ensure a proper seal. Refill and bleed the cooling system with the correct G13/G12++ coolant. Inspect for the upgraded revision part number when ordering.
What you need to fix it
Only diagnosis- and fitment-reviewed repair parts are linked here.
ECS 06H121026DDKTKT4 upgraded aluminum Eos water-pump and thermostat kit
replace a pressure-test-confirmed integrated pump/thermostat leak with pump, housing, sensor, belt, union, seals and hardware Fitment/availability: Volkswagen Eos 2.0T EA888 branch without an electrical connection on the pump inlet; insp…
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Golf, 2007-2010 Passat sedans and wagon, 2012-2014 Passat sedan and Eos, 2009-2014 CC, 2009-2012 Audi Q5, 2010-2012 S5 Cabriolet and 2010-2012 Audi A5 Cabriolet vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to rupture.
Campaign #16V07800010/02/2016
AIR BAGS:FRONTAL
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Volkswagen CC, and Passat, 2010-2013 Eos, 2011-2014 Golf, GTI, Jetta, and Tiguan, and 2012-2014 Jetta Sportwagen vehicles. In the affected vehicles, debris may contaminate the air bag clock spring, a spiral wound, flat cable that keeps the air bag powered while the steering wheel is being turned. This contamination may tear the cable and result in a loss of electrical connection to the driver's frontal air bag.
Campaign #15V48300004/08/2015
Enter your VIN at NHTSA.gov to check recalls specific to your vehicle.
What is the 2008-2014 Volkswagen Eos EA888 Gen 2 2.0 TSI Excessive Oil Consumption (Piston Ring Design)?
Eos cars with the EA888 Gen 2 2.0 TSI engine are prone to excessive engine oil consumption, frequently exceeding 1 liter per 1,000 km. The root cause is the factory low-tension/thin piston oil-control rings that allow oil past the pistons, compounded by an oil-separating PCV syst… Repairs typically run $1,500-$4,000. Severity: high.
What is the 2010-2013 Volkswagen Eos Airbag Clock Spring Contamination — Disabled Driver Airbag and Horn (Recall 15V483000)?
On 2010-2013 Eos models, debris can contaminate the steering-wheel airbag clock spring, tearing the ribbon cable and breaking the electrical connection to the driver's frontal airbag and the steering-wheel controls. Owners see an airbag warning light and lose horn and steering-wh… Repairs typically run $0-$300. Severity: high.
What is the 2007-2016 Volkswagen Eos DSG (DQ250 6-Speed) Mechatronic Unit and Clutch Pack Failure?
Eos models equipped with the wet-clutch 6-speed DSG (DQ250) and the later 7-speed dry-clutch DSG (DQ200) commonly develop dual-clutch transmission faults, especially after ~100,000 km. The mechatronic control unit (valve body + solenoids) and internal rubber seals fail, and the c… Repairs typically run $1,200-$5,500. Severity: high.
What is the 2007-2016 Volkswagen Eos Sunroof and Roof Drain Tube Clogging and Water Leaks?
The Eos's sunroof and convertible top drain tubes frequently clog with debris, causing water to overflow into the cabin, trunk, and electrical components. The complex roof design has multiple drain channels that are narrow and prone to blockage. Water damage can ruin the interior… Repairs typically run $50-$500. Severity: medium.
What is the 2007-2016 Volkswagen Eos Retractable Roof Microswitch Failure?
The complex retractable hardtop uses numerous microswitches to track the position of each roof panel during the open/close cycle. When a switch fails, the roof stops mid-cycle and may leave panels in an awkward position. There are over 10 switches in the system. Repairs typically run $100-$800. Severity: medium.
What is the 2007-2016 Volkswagen Eos Retractable Roof Water Leak into Cabin?
Water leaks into the cabin through the retractable hardtop seals, particularly at the front header and between the roof panel joints. The drain channels clog with debris, and the complex sealing surfaces lose compression over time. Repairs typically run $100-$600. Severity: medium.
What is the 2007-2016 Volkswagen Eos 2.0 TSI/FSI Carbon Buildup on Intake Valves (Direct Injection)?
Because the 2.0 FSI/TSI is direct-injected, no fuel washes over the back of the intake valves to keep them clean. Oil vapor from the PCV system bakes onto the hot valves, building thick carbon deposits that restrict airflow. Eos owners report cold-start misfires, rough idle, hesi… Repairs typically run $300-$700. Severity: medium.
What is the 2007-2016 Volkswagen Eos 2.0 TSI High-Pressure Fuel Pump (HPFP) Cam Follower Wear and Failure?
The direct-injection 2.0 FSI/TSI uses a camshaft-driven high-pressure fuel pump with a cam follower that wears through, and the pump internals can fail, causing loss of fuel rail pressure. Eos owners experience hard starting, stalling, hesitation/loss of power under load, and a c… Repairs typically run $400-$900. Severity: medium.
What is the 2008-2016 Volkswagen Eos 2.0 TSI Water Pump and Plastic Thermostat Housing Coolant Leak?
The EA888 2.0 TSI in the Eos uses a plastic thermostat housing/water-pump module that warps and cracks under thermal and chemical stress, breaking the seal to the engine block and allowing coolant to weep out. VW recognized this as a design fault on EA888 engines. Symptoms includ… Repairs typically run $350-$900. Severity: medium.
What is the 2007-2016 Volkswagen Eos Wind Deflector Mesh Tearing and Roof Sensor Wire Break at Splice M35?
Two distinct, widely reported Eos cabriolet faults beyond the hydraulics/drain issues: (1) the rear wind-deflector (windstop) mesh tears or separates from its frame, reducing buffeting protection — common enough that dedicated DIY mesh repair kits exist for the 1F7/1F8 Eos. (2) R… Repairs typically run $50-$400. Severity: medium.
