2020 Mercedes-Benz Metris Problems: 4 Known Issues
2020 model year · 1,380+ owner reports · Updated October 2026
According to Au7o's analysis of 1,380+ owner reports, the 2020 Mercedes-Benz Metris has 4 documented known issues, with 1 rated critical. The most serious is Brake Fluid Reservoir Detaching From Its Mount and Leaking (Recall 22V066). The most commonly reported issue is Power Sliding Door Cable Failure with 820 owner reports. Across all issues with published estimates, repair costs range from $300 to $3,000. DIY maintenance guides at au7o.io.
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All 4 Known Issues
NHTSA Recalls18 recalls
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
Daimler Vans USA, LLC (DVUSA) is recalling certain 2021 Freightliner Sprinter and 2021-2023 Mercedes-Benz Sprinter and Metris vehicles. The fuel pump may shutdown, which can result in a loss of drive power.
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
Daimler Vans USA, LLC (DVUSA) is recalling certain 2022-2023 Mercedes-Benz Metris vehicles. The fuel pump may shutdown, causing a loss of drive power.
AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE
Daimler Vans USA, LLC (DVUSA) is recalling certain 2020 and 2022-2023 Mercedes-Benz Metris right-hand-drive vehicles. Water may accumulate on the air bag control unit, which can cause the air bags not to deploy as intended.
EQUIPMENT:ELECTRICAL:INFOTAINMENT:VIDEO (TOUCH)SCREEN/MONITOR/UNIT
Daimler Vans USA, LLC (DVUSA) is recalling certain 2020-2023 Mercedes-Benz Metris vehicles. The electrical connections for the infotainment system may not be properly secured, which can cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
SEAT BELTS:REAR/OTHER:RETRACTOR
Daimler Vans USA, LLC (DVUSA) is recalling certain 2021 Mercedes-Benz Sprinter, Metris, and Freightliner Sprinter vehicles equipped with Automatic Locking Retractor (ALR) seat belt assemblies. The seat belt automatic locking retractors may deactivate early, which can prevent the child restraint system from securing properly. As such, these assemblies fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
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Frequently Asked Questions
What are the most common Mercedes-Benz Metris problems?
According to Au7o's analysis of 1,380+ owner reports, the 2020 Mercedes-Benz Metris has 4 documented issues. The most frequently reported are: Brake Fluid Reservoir Detaching From Its Mount and Leaking (Recall 22V066), Power Sliding Door Cable Failure, Harsh Shifting and Delayed Engagement in 7G-Tronic Transmission. Of these, 1 is rated critical and should be addressed promptly.
Is the Mercedes-Benz Metris reliable?
The 2020 Mercedes-Benz Metris has 4 known issues documented across 1,380+ owner reports. 1 issue is rated critical: Brake Fluid Reservoir Detaching From Its Mount and Leaking (Recall 22V066). Prospective buyers should inspect for these issues and factor potential repair costs into their purchase decision. Regular maintenance following the manufacturer's schedule helps prevent many common problems.
How much does it cost to fix common Mercedes-Benz Metris problems?
Repair costs for known Mercedes-Benz Metris issues range from $300 to $3,000, depending on the specific problem and whether you choose DIY or professional repair. Au7o provides step-by-step DIY maintenance guides that can help reduce repair costs.
What is the 2016-2021 Mercedes-Benz Metris Brake Fluid Reservoir Detaching From Its Mount and Leaking (Recall 22V066)?
On Metris vans built between March 31, 2015 and October 13, 2021, the brake fluid reservoir may not have been mounted correctly on the master cylinder. The reservoir is held by an expansion rivet (part A2019900192) whose installation was not verified at assembly. If the reservoir… Severity: high.
What is the 2016-2023 Mercedes-Benz Metris Power Sliding Door Cable Failure?
The power sliding door cable on the Metris is prone to fraying and snapping, leaving the door stuck open or closed. This is a common fleet complaint and typically occurs between 40,000-80,000 miles due to repeated cycling and poor cable routing. Repairs typically run $600-$1,400. Severity: medium.
What is the 2016-2020 Mercedes-Benz Metris Harsh Shifting and Delayed Engagement in 7G-Tronic Transmission?
The 7G-Tronic automatic transmission in the Metris exhibits harsh shifts, particularly the 2-3 and 4-5 upshifts, along with delayed engagement when shifting from park to drive. The issue worsens as the transmission fluid ages and the valve body accumulates debris from clutch mate… Repairs typically run $300-$3,000. Severity: medium.
What is the 2016-2020 Mercedes-Benz Metris eCall Module Reporting the Wrong Crash Location (Recall 21V055)?
Recall 21V055 concerns eCall communication-module software. A crash-related power drop can cause transmission of the location recorded at the last ignition cycle instead of the crash location, potentially delaying emergency assistance. The filing lists 84,345 vehicles across Metr… Severity: medium.
Content on this page was compiled with AI assistance using NHTSA complaints, TSBs, owner reports, and public automotive data. While we strive for accuracy, this information may contain errors. Always verify repair procedures and specifications with your vehicle's service manual or a qualified mechanic.