2020 Ford Fusion Problems: 3 Known Issues
2020 model year · 1,400+ owner reports · Updated October 2026
According to Au7o's analysis of 1,400+ owner reports, the 2020 Ford Fusion has 3 documented known issues, with 2 rated critical. The most serious are Hybrid High-Voltage Battery Degradation and Failure ($1,500-$7,000 repair) and Fusion Backup Camera Displays a Blank Image or Fails to Clear (Recall 25S72 / NHTSA 25V442). The most commonly reported issue is Hybrid High-Voltage Battery Degradation and Failure with 1,400 owner reports. Across all issues with published estimates, repair costs range from $156 to $7,000. DIY maintenance guides at au7o.io.
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All 3 Known Issues
NHTSA Recalls18 recalls
ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY:MANAGEMENT SYSTEM/ENERGY CONTROL MODULE (BMS/BECM)
Ford Motor Company (Ford) is recalling certain 2019-2020 Fusion PHEV vehicles. The battery energy control module (BECM) may become damaged due to excessive voltage and current flow.
BACK OVER PREVENTION:SOFTWARE
Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, MKX, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended.
EQUIPMENT:ELECTRICAL:ENGINE BLOCK HEATER
Ford Motor Company (Ford) is recalling certain 2016-2019 Lincoln MKC, 2016-2023 Explorer, 2019-2020 Fusion, 2019-2024 Ranger, 2020-2022 Lincoln Corsair, Escape, 2021-2024 Bronco, Bronco Sport, and 2022-2024 Maverick vehicles. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.
STEERING:ELECTRIC POWER ASSIST SYSTEM
Ford Motor Company (Ford) is recalling certain 2013-2016 Ford Fusion and Lincoln MKZ, 2015-2016 Ford Edge, and 2016 Lincoln MKX vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, and Wisconsin. Road salt or other contaminants may corrode the electric power steering gear motor attachment bolts.
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:FLOOR SHIFT
Ford Motor Company (Ford) is recalling certain 2013-2014 Ford Escape, and 2013-2016 Ford Fusion vehicles, equipped with six-speed automatic transmissions. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.
+ 13 more recalls. Check all on NHTSA.gov
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Frequently Asked Questions
What are the most common Ford Fusion problems?
According to Au7o's analysis of 1,400+ owner reports, the 2020 Ford Fusion has 3 documented issues. The most frequently reported are: Hybrid High-Voltage Battery Degradation and Failure, Fusion Backup Camera Displays a Blank Image or Fails to Clear (Recall 25S72 / NHTSA 25V442), HVAC Blend Door Actuator Failure - Clicking/Knocking Behind Dash, No Heat or AC. Of these, 2 are rated critical and should be addressed promptly.
Is the Ford Fusion reliable?
The 2020 Ford Fusion has 3 known issues documented across 1,400+ owner reports. 2 issues are rated critical: Hybrid High-Voltage Battery Degradation and Failure and Fusion Backup Camera Displays a Blank Image or Fails to Clear (Recall 25S72 / NHTSA 25V442). Prospective buyers should inspect for these issues and factor potential repair costs into their purchase decision. Regular maintenance following the manufacturer's schedule helps prevent many common problems.
How much does it cost to fix common Ford Fusion problems?
Repair costs for known Ford Fusion issues range from $156 to $7,000, depending on the specific problem and whether you choose DIY or professional repair. The most critical issue, Hybrid High-Voltage Battery Degradation and Failure, typically costs $1,500-$7,000 to repair. Au7o provides step-by-step DIY maintenance guides that can help reduce repair costs.
What is the 2010-2020 Ford Fusion Hybrid High-Voltage Battery Degradation and Failure?
Ford Fusion Hybrid spans two generations with different high-voltage batteries — degradation patterns differ. 1st-gen 2010-2012 (NiMH, ~1.4 kWh): typical degradation appears at 100,000-150,000 miles with reduced EV-mode range and increased ICE intervention. Replacement runs $2,50… Repairs typically run $1,500-$7,000. Severity: high.
What is the 2019-2020 Ford Fusion Fusion Backup Camera Displays a Blank Image or Fails to Clear (Recall 25S72 / NHTSA 25V442)?
The 2019 and 2020 Ford Fusion is one of the vehicles named in NHTSA recall 25V442000, Ford's campaign 25S72. A software error in the rearview camera system can cause the camera to display a blank image when the car is placed in reverse, or leave the reversing image on the display… Severity: high.
What is the 2006-2020 Ford Fusion HVAC Blend Door Actuator Failure - Clicking/Knocking Behind Dash, No Heat or AC?
The plastic gears inside the HVAC blend-door actuator strip out, so the door can no longer move to route air correctly. The classic symptom is a repeated clicking or knocking noise from behind the dash (often at startup or when changing temperature), along with air stuck on one t… Repairs typically run $156-$400. Severity: medium.
Content on this page was compiled with AI assistance using NHTSA complaints, TSBs, owner reports, and public automotive data. While we strive for accuracy, this information may contain errors. Always verify repair procedures and specifications with your vehicle's service manual or a qualified mechanic.