Ford Fusion Problems: 5 Issues Every Owner Should Know
2010-2020 model years · Based on 10,410+ owner reports · Last updated March 2026
According to Au7o's analysis of 10,410+ owner reports, the 2010-2020 Ford Fusion has 5 documented known issues, with 5 rated critical by the Au7o research team. The most serious are Electric Power Steering Rack and Gear Failure ($1,200-$3,500 repair), Electric Power Steering (EPS) Failure - Sudden Loss of Assist ($0-$2,800 repair), Door Latch Pawl Spring Failure - Door Opens While Driving ($0-$0 repair), 1.5L EcoBoost Coolant Intrusion into Cylinders - Internal Engine Block Failure ($0-$7,000 repair) and Hybrid High-Voltage Battery Degradation and Failure ($1,500-$7,000 repair). The most commonly reported issue is Electric Power Steering Rack and Gear Failure with 2,800 owner reports. Across all issues, repair costs range from $0 to $7,000. Full technical analysis and DIY maintenance guides at au7o.io.
All 5 Known Issues
The 2010-2020 Ford Fusion with electric power steering (EPAS) experiences steering rack and gear assembly failures, including internal motor failure, torque sensor faults, and complete loss of power assist. A class action lawsuit was filed over power steering issues in the Ford Focus and Fusion. Ford issued a recall for 2011-2012 Fusion and Lincoln MKZ models for power-assisted steering failure. RepairPal estimates rack and pinion replacement between $1,958 and $3,362 depending on model year, making this one of the most expensive common repairs on the Fusion. The electric motor and electronic control unit integrated into the steering rack are the primary failure points. BuyAutoParts.com documents the high replacement cost of the integrated electric steering rack assembly. Symptoms range from intermittent loss of assist to complete steering failure requiring significant physical force to turn the wheel.
Common Symptoms
- Power steering warning message on dashboard
- Steering becomes heavy or requires extra force
- Intermittent loss of power steering assist
- Steering wheel off-center after loss of assist
- Clunking or grinding from steering column area
- Complete loss of power steering (requires significant force to turn)
- Steering assist comes and goes unpredictably
- Check engine light or power steering fault code stored
How to Fix
Check if your vehicle is covered under Ford recall (2011-2012 Fusion/MKZ power steering failure recall - free repair). For non-recall vehicles, the electric power steering rack must be replaced as a complete unit since the motor and control electronics are integrated. RepairPal estimates $1,958-3,362 installed. Remanufactured racks from PWR Steer or Cardone are available at $800-1,500, significantly cheaper than new OEM ($2,000+). Have the alignment performed after rack replacement.
What Owners Are Using
Parts and tips from 2,800+ owners who fixed this issue
- NoteIf your Fusion suddenly loses power steering assist, you can still steer the car but it requires significant effort. Pull over safely and do not drive at highway speeds without power assist. Complete loss of EPAS is a safety hazard, especially in emergency maneuvers.
- TipRemanufactured electric steering racks from PWR Steer or Cardone are $800-1,500 vs $2,000+ for new OEM. Independent shops can install them for $400-600 labor. This can save $1,000+ over dealer pricing. Always get an alignment after rack replacement.
The electric power steering system in 2013-2018 Ford Fusion is prone to sudden failure, leaving drivers with manual (heavy) steering with no power assist. Multiple separate issues cause this: (1) EPS motor sensor fault causing immediate shutdown (Recall 15V340 / 15S18 for 2011-2013 models), (2) corrosion of EPS gear motor attachment bolts from road salt/water contamination causing the steering motor to detach from the housing (Recall 19V632 for 2013-2015 Fusion/MKZ), and (3) general EPS control module failures. NHTSA investigated Ford Fusion power steering failures for 7 years before ultimately closing the investigation without additional recalls. Hundreds of NHTSA complaints document sudden loss of steering assist at highway speeds.
Common Symptoms
- "Service Power Steering" warning message on instrument cluster
- Sudden heavy steering requiring much more effort, especially at low speeds
- Steering wheel becomes very difficult to turn
- "Hill Assist Not Available" and "Service AdvanceTrac" warnings accompanying EPS failure
- Intermittent loss of power steering that returns after restart
- Complete steering assist loss at any speed
- Grinding or clicking from steering column during turns
How to Fix
Check safercar.gov with VIN for Recall 15V340/15S18 and 19V632 eligibility - free dealer repair. Out-of-recall: EPS rack assembly replacement ($1,200-$2,800). If experiencing intermittent "Service Power Steering" warning: try restarting vehicle as temporary workaround (does not fix underlying issue). Avoid car washes with high-pressure undercarriage spray aimed at steering gear area (accelerates bolt corrosion on 2013-2015 models).
What Owners Are Using
Parts and tips from 2,340+ owners who fixed this issue
- NoteCheck safercar.gov NOW for recalls 15V340 and 19V632 - both provide free EPS repair. Recall 19V632 specifically covers corrosion of EPS motor bolts that can cause the motor to DETACH from the steering gear - a catastrophic failure at any speed.
- NoteIf "Service Power Steering" appears, immediately slow down safely - steering effort is now entirely manual. Turning will require 3-4x normal effort. Do not attempt U-turns or parking lot maneuvers without extra caution. This is a safety-critical failure.
- TipThe "temporary fix" of restarting the car when EPS fails is documented - this can reset the fault and restore power steering temporarily. But this is a band-aid: the underlying EPS hardware must be inspected and repaired. Do not rely on the restart trick permanently.
The 2013-2016 Ford Fusion is subject to multiple door latch recalls due to the pawl spring tab inside the side door latches fracturing. The design is susceptible to failure in high-temperature and high-humidity climates. Over 90% of warranty claims occurred in hot/humid states. A fractured pawl spring tab causes the door to fail to latch properly, or to open unexpectedly while the vehicle is moving. Ford issued multiple recalls covering Fusion: the original 14S17, expanded with 16V643, and additional recalls covering 2014-2016 Fusion specifically. Ford and Lincoln recalled over 2 million vehicles total across multiple model lines for this defect.
Common Symptoms
- Door will not latch shut (bounces back when closed)
- Door ajar warning chime or light with door apparently closed
- Door opens while vehicle is moving
- Wind noise from door area
- Door latch mechanism feels loose or spongy
How to Fix
Ford Safety Recalls 14S17 / 16V643 / and subsequent recalls - dealers replace all affected side door latches at no charge. No mileage limit. Check safercar.gov or fordowner.com with VIN. The latches are replaced free regardless of current ownership. Multiple subsequent recalls covered additional years and models with the same issue.
What Owners Are Using
Parts and tips from 1,980+ owners who fixed this issue
- NoteMultiple recalls cover this issue - check safercar.gov with your VIN to see ALL applicable recalls for your specific Fusion. This is a safety defect. Door opening at speed increases ejection risk. Free dealer repair required.
- TipIf your door won't close before the recall is done: a temporary workaround is looping a strong zip tie through the latch striker to prevent door from opening while driving. This is emergency-use only - get to dealer ASAP for the proper fix.
- TipFailure rate is highest in states with hot, humid climates (FL, TX, GA, AL). If you live in these states and have a 2013-2016 Fusion, prioritize this recall even if your doors currently close fine.
The 1.5L EcoBoost in 2014-2019 Ford Fusion is affected by the same open-deck cylinder block design defect as the Escape. Coolant leaks internally from the block passages into the combustion chambers due to insufficient sealing surface and porous block material that cannot maintain coolant pressure over time. Ford extended warranty coverage to 7 years/84,000 miles for short block replacement per TSB 19-2139 and TSB 19-2375. A consolidated class action lawsuit covers 2013-2019 Fusion and Escape with 1.5L, 1.6L, and 2.0L EcoBoost engines. Some owners have experienced engine failure with no warning - no check engine light before coolant hydrolocked the cylinder.
Common Symptoms
- White or gray smoke from exhaust, especially on cold starts
- Engine misfires with P0300-P0303 codes (1.5L is 3 cylinders in newer versions; earlier is 4-cyl)
- Coolant level dropping without visible external leak
- Sweet smell from exhaust
- Coolant reservoir bubbling or pressurizing excessively
- Engine overheating
- Rough idle that clears up as engine warms
- No warning light in some cases before engine fails
How to Fix
Ford TSBs 19-2139 and 19-2375 cover short block and head gasket replacement under extended warranty (7 years/84,000 miles from warranty start date). Verify coverage at fordowner.com or call Ford Customer Relations 1-800-392-3673. Class action lawsuit for out-of-warranty reimbursement: lieffcabraser.com/defect/ford-coolant. Post-repair: Ford recommends monitoring coolant level and using only Motorcraft Orange coolant (VC-3-B).
What Owners Are Using
Parts and tips from 1,890+ owners who fixed this issue
- NoteFord's 7yr/84k extended warranty for the 1.5L EcoBoost short block is YOUR money - call 1-800-392-3673 and reference TSBs 19-2139/19-2375 before authorizing any repair. Do not let dealers deny coverage without escalating. FusionEnergiForum has documented hundreds of successful warranty claims.
- NoteUnlike most engine problems that show warning lights first, this failure can destroy your engine without a CEL. Some owners report zero warning signs before a hard start, white smoke, then engine death. Check coolant level monthly on any 2014-2019 Fusion 1.5L EcoBoost.
- TipIf your dealer claims they cannot replicate the problem or denies the extended warranty, escalate to Ford Customer Relations and request a "Technical Assistance Request." Reference TSB 19-2139. The FTC investigated Ford's concealment of this defect - dealers are obligated to honor the extended warranty.
The 2010-2020 Ford Fusion Hybrid and Fusion Energi plug-in hybrid experience high-voltage battery degradation over time, resulting in reduced electric-only range, decreased fuel efficiency, and eventual battery failure. FIXD App and GreenTecAuto document battery replacement costs ranging from $1,550 to $7,000 depending on the source of the replacement battery and model year. Symptoms include reduced EV range, "Check Hybrid System" dashboard warning, sluggish acceleration, and in severe cases inability to start the vehicle. Ford provides an 8-year/100,000-mile warranty on the hybrid battery (10yr/150k in CARB states), but many batteries degrade before complete failure, leaving owners with poor fuel economy but no warranty claim. The 2010-2012 Fusion Hybrid uses a Ni-MH battery while 2013+ models use lithium-ion, with different degradation patterns.
Common Symptoms
- Reduced electric-only driving range
- Decreased fuel economy (gradual decline)
- "Check Hybrid System" warning on dashboard
- Slower-than-normal acceleration or power loss
- Battery charge indicator drops faster than normal
- Unusual noise from battery compartment area
- Vehicle fails to start (complete battery failure)
- Hybrid system shuts down and runs on gasoline only
How to Fix
Check warranty first - Ford covers 8yr/100k miles (10yr/150k in CA, CT, MA, ME, MD, NJ, NY, OR, PA, RI, VT, WA states). If out of warranty, aftermarket/remanufactured battery packs from GreenTecAuto ($1,550-2,950 installed) are significantly cheaper than dealer replacement ($4,000-7,000). Individual cell replacement at specialized hybrid shops ($800-2,000) is an option if only specific cells have failed. Battery reconditioning is a temporary fix that may restore 60-80% of capacity for $300-800.
What Owners Are Using
Parts and tips from 1,400+ owners who fixed this issue
- TipGreenTecAuto and BestHybridBatteries offer remanufactured Fusion Hybrid battery packs at $1,550-2,950, roughly half the dealer cost. These come with 3-5 year warranties. They also offer mobile installation in many areas.
- NoteFord hybrid battery warranty is 8yr/100k (10yr/150k in CARB states). Check your state emissions warranty laws - you may have more coverage than you think. A "Check Hybrid System" warning within the warranty period should be a no-cost dealer repair.
Frequently Asked Questions
What are the most common Ford Fusion problems?
According to Au7o's analysis of 10,410+ owner reports, the 2010-2020 Ford Fusion has 5 documented issues. The most frequently reported are: Electric Power Steering Rack and Gear Failure, Electric Power Steering (EPS) Failure - Sudden Loss of Assist, Door Latch Pawl Spring Failure - Door Opens While Driving. Of these, 5 are rated critical and should be addressed promptly.
Is the Ford Fusion reliable?
The 2010-2020 Ford Fusion has 5 known issues documented across 10,410+ owner reports. 5 issues are rated critical: Electric Power Steering Rack and Gear Failure and Electric Power Steering (EPS) Failure - Sudden Loss of Assist and Door Latch Pawl Spring Failure - Door Opens While Driving and 1.5L EcoBoost Coolant Intrusion into Cylinders - Internal Engine Block Failure and Hybrid High-Voltage Battery Degradation and Failure. Prospective buyers should inspect for these issues and factor potential repair costs into their purchase decision. Regular maintenance following the manufacturer's schedule helps prevent many common problems.
How much does it cost to fix common Ford Fusion problems?
Repair costs for known Ford Fusion issues range from $0 to $7,000, depending on the specific problem and whether you choose DIY or professional repair. The most critical issue, Electric Power Steering Rack and Gear Failure, typically costs $1,200-$3,500 to repair. Au7o provides step-by-step DIY maintenance guides that can help reduce repair costs.
What year Ford Fusion is the most reliable?
Reliability varies across model years of the Ford Fusion. Based on owner reports, issues are most commonly reported in earlier model years. Au7o recommends checking the specific known issues for your target year before purchasing, and having a pre-purchase inspection performed by a qualified mechanic. Our known issues database covers the 2010-2020 Ford Fusion with 5 documented issues from 10,410+ owner reports.
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