Subaru Crosstrek Problems: 4 Issues Every Owner Should Know
2013-2023 model years · Based on 4,030+ owner reports · Last updated March 2026
According to Au7o's analysis of 4,030+ owner reports, the 2013-2023 Subaru Crosstrek has 4 documented known issues, with 2 rated critical by the Au7o research team. The most serious are CVT Chain Stretch and Transmission Judder ($200-$8,500 repair) and FB20 Engine Excessive Oil Consumption ($0-$4,000 repair). The most commonly reported issue is CVT Chain Stretch and Transmission Judder with 1,200 owner reports. Across all issues, repair costs range from $0 to $8,500. Full technical analysis and DIY maintenance guides at au7o.io.
All 4 Known Issues
The Lineartronic CVT (TR690) used in Crosstreks develops chain stretch over time, typically between 80,000-130,000 miles. The stretched chain causes slippage, resulting in judder during light acceleration, particularly between 20-45 mph. The issue worsens in cold weather and uphill conditions. Subaru addressed earlier models under warranty extension WTY-72 (10 years/100,000 miles) and released multiple software calibration updates. In severe cases, the CVT requires complete replacement.
Common Symptoms
- Juddering or shaking during light acceleration at 20-45 mph
- Slipping sensation when climbing hills
- Delayed response when pressing accelerator
- Whining noise from transmission that increases with speed
- Check Engine Light with CVT-related codes (P0700, P2764)
How to Fix
Start with CVT fluid drain and refill using Subaru CVT Fluid Lineartronic II (SOA427V1700). Have dealer apply latest transmission control module software update. If judder persists, valve body replacement may resolve the issue. For severe chain stretch, full CVT replacement is needed (Subaru reman unit available). Verify if covered under Subaru's CVT warranty extension program WTY-72.
What Owners Are Using
Parts and tips from 1,200+ owners who fixed this issue
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The 2.0L FB20 engine in first-generation Crosstreks (2013-2017) shares the same oil consumption defect as the FB25 used in other Subaru models. Defective piston rings fail to maintain proper oil control, leading to oil burning at rates of 1 quart every 1,500-2,500 miles. Subaru covered this under warranty extension and the Oakes v. Subaru class-action settlement. The issue is most prevalent in 2013-2015 models.
Common Symptoms
- Oil level drops 1+ quart between oil changes
- Low oil pressure warning light illumination
- Blue-grey exhaust smoke especially on cold start
- Fouled spark plugs from oil contamination
- Catalytic converter failure from excess oil burning (P0420)
How to Fix
Perform Subaru's official oil consumption test (OCT) at a dealership. If consumption exceeds 1 qt per 3,000 miles, piston ring replacement is the fix. Check coverage under the Oakes v. Subaru settlement or Subaru's powertrain warranty extension. Short block replacement (Subaru 10103AB830) may be offered for severe cases. Monitor oil level weekly and keep records of oil additions.
What Owners Are Using
Parts and tips from 950+ owners who fixed this issue
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The second-generation Crosstrek's Starlink infotainment system (both 6.5-inch and 8.0-inch units) frequently freezes, goes blank, or becomes unresponsive to touch input. The system can reboot randomly while driving, temporarily disabling the backup camera and Bluetooth. Software bugs cause lag, delayed response to inputs, and Bluetooth connectivity drops. Subaru has released numerous over-the-air and dealer-applied software updates to address stability, but issues persist for many owners.
Common Symptoms
- Touchscreen freezing and not responding to inputs
- Screen going blank or black while driving
- System rebooting spontaneously
- Bluetooth disconnecting or failing to pair
- Backup camera display not activating when in reverse
- CarPlay/Android Auto disconnecting frequently
How to Fix
Check for and install the latest Starlink firmware update at a Subaru dealer. Perform a system reset by holding the power/volume knob for 10+ seconds. If issues persist, a full system reflash may be needed. Some owners have had the head unit replaced under warranty (Subaru part 86271FL62A for 8-inch unit). Ensure all phone Bluetooth pairings are deleted and re-paired after any update.
What Owners Are Using
Parts and tips from 1,100+ owners who fixed this issue
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Crosstreks are prone to premature wheel bearing failure, particularly on the rear wheels, often occurring between 50,000-90,000 miles. The AWD system places additional stress on wheel bearings. Contamination from road salt and water intrusion accelerates bearing wear. Failed wheel bearings create a humming or growling noise that changes with vehicle speed and may be louder during turns. If ignored, a severely worn bearing can cause wheel wobble and ABS/traction control malfunctions.
Common Symptoms
- Humming or growling noise that increases with vehicle speed
- Noise changes pitch or volume when turning left or right
- Vibration felt through steering wheel or floor
- ABS or traction control warning light
- Play or looseness felt when rocking the wheel by hand
How to Fix
Replace the failed wheel bearing hub assembly. Subaru uses pressed-in bearings that require a hydraulic press - the entire knuckle must be removed. Rear bearings are more common failures. Use quality replacements: NSK 62BWKH19 (OEM supplier), SKF BR930737, or Timken HA590361. Replace in pairs (both rears or both fronts) for even wear. Torque axle nut to 162 ft-lbs per Subaru spec.
What Owners Are Using
Parts and tips from 780+ owners who fixed this issue
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Frequently Asked Questions
What are the most common Subaru Crosstrek problems?
According to Au7o's analysis of 4,030+ owner reports, the 2013-2023 Subaru Crosstrek has 4 documented issues. The most frequently reported are: CVT Chain Stretch and Transmission Judder, FB20 Engine Excessive Oil Consumption, Starlink Infotainment System Freezing and Unresponsive Touchscreen. Of these, 2 are rated critical and should be addressed promptly.
Is the Subaru Crosstrek reliable?
The 2013-2023 Subaru Crosstrek has 4 known issues documented across 4,030+ owner reports. 2 issues are rated critical: CVT Chain Stretch and Transmission Judder and FB20 Engine Excessive Oil Consumption. Prospective buyers should inspect for these issues and factor potential repair costs into their purchase decision. Regular maintenance following the manufacturer's schedule helps prevent many common problems.
How much does it cost to fix common Subaru Crosstrek problems?
Repair costs for known Subaru Crosstrek issues range from $0 to $8,500, depending on the specific problem and whether you choose DIY or professional repair. The most critical issue, CVT Chain Stretch and Transmission Judder, typically costs $200-$8,500 to repair. Au7o provides step-by-step DIY maintenance guides that can help reduce repair costs.
What year Subaru Crosstrek is the most reliable?
Reliability varies across model years of the Subaru Crosstrek. Based on owner reports, issues are most commonly reported in earlier model years. Au7o recommends checking the specific known issues for your target year before purchasing, and having a pre-purchase inspection performed by a qualified mechanic. Our known issues database covers the 2013-2023 Subaru Crosstrek with 4 documented issues from 4,030+ owner reports.
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