2023 Chrysler Voyager Problems: 13 Known Issues

On the 2022-2025 Chrysler Voyager, certain 2022–2025 Chrysler Voyager vans converted by BraunAbility during January 6–May 29, 2025 are included in U.S. recall 25V381 for improperly tightened occupant-restraint tie-down pucks. Loose anchors can increase injury risk in a crash. This is a BraunAbility conversion issue, not a defect affecting every Voyager. Confirm the conversion and VIN with BraunAbility or an authorized mobility dealer.

On the 2020-2024 Chrysler Voyager 3.6L Pentastar V6, the Voyager is covered by two separate NHTSA side-curtain airbag recalls. In the first (2020-2023 Voyager/Pacifica), a side curtain airbag electrical connector that was not properly secured may prevent the airbags from deploying in a crash (only about 3 Voyagers plus ~23 Pacificas). In the later, much larger recall (NHTSA 26V-189 / Stellantis 06D, ~253,000 MY2022-2026 Pacifica and Voyager, of which ~23,879 are Voyagers), the left and/or right side curtain airbags have improperly sealed seams so they cannot retain sufficient pressure during a side-impact deployment (a noncompliance with FMVSS 226). Both defects reduce occupant protection in a side crash.

On the 2023 Chrysler Voyager, the 2023 Chrysler Voyager is on the vehicle list for NHTSA recall 24V199000. Chrysler (FCA US, Stellantis) found that the steering column control module may not have been welded properly. Where the weld is bad, the driver's air bag may not deploy in a crash, which means the van does not comply with Federal Motor Vehicle Safety Standard No. 208, "Occupant Crash Protection." For a family van the consequence matters plainly: an air bag that does not deploy in a crash can increase the risk of injury to the driver. FCA assigned the campaign recall numbers 14B, 33B, 34B, 35B and 36B, shared with several Jeep, Ram and Chrysler models.

On the 2020-2024 Chrysler Voyager, the Voyager uses a shift-by-wire rotary dial with no mechanical linkage to the transmission: turning the knob sends a network request that the transmission control module executes with an electric actuator. When that network path is disturbed, the cluster displays 'Service Shifter' and the van may refuse to leave Park, refuse to leave Neutral, or fail to confirm Park when shut off. Chrysler continues to publish on the condition — bulletin S228A000005 REV.D covers 'Shifter Binding Or Service Shifter Message' — and the underlying causes are usually not the shifter itself. The two dominant roots are a poor CAN bus star connector behind the glove box area (the reason a sharp rap on the dash sometimes restores shifter function) and a weak primary or auxiliary battery dragging network voltage below what the modules need. This is distinct from the separately documented 948TE shift-quality and calibration complaints: the transmission is mechanically healthy and shifts fine, but the command never reaches it. The rollaway exposure is real — if the van does not actually reach Park, only the electronic park brake and the parking pawl logic stand between the vehicle and a roll, which is why the manual park release procedure (bulletin 9004481) exists.

On the 2020-2024 Chrysler Voyager 3.6L Pentastar V6, the 948TE 9-speed automatic paired with the 3.6L Pentastar V6 has well-documented calibration issues. Hesitation during light-throttle acceleration, delayed 2nd-to-3rd upshifts, and shuddering under load. For 2023+, Chrysler introduced revised valve body and updated shift logic with fewer complaints.

On the 2020-2024 Chrysler Voyager, voyagers equipped with Engine Stop/Start use a second, small auxiliary battery alongside the main battery. It holds up module and accessory voltage during the auto-restart so the cluster, radio and body controllers do not reset every time the engine relights. The auxiliary battery is undersized for its duty cycle and commonly fails early — owners report it testing at a fraction of its rated cold-cranking amps well before the main battery is due. The first symptom is usually 'Stop/Start Unavailable - Battery Charging' or the auto-stop simply never engaging, which owners tolerate as a nuisance. The real risk is the second stage: a shorted or heavily degraded auxiliary cell can pull the main battery down with it, leaving a no-start, and low system voltage on this platform cascades into unrelated faults — shifter refusal, module communication codes, false warning lamps. Chrysler documents adjacent conditions on the 2020-2021 Voyager with bulletins S2008000075 RevA (no start and stop/start system service message) and S1408000384 (start-stop charging warning, intelligent battery sensor and charging system). Diagnosis is complicated by the fact that an out-of-spec Intelligent Battery Sensor, not a bad battery, produces the same message, and independent shops that do not know the van has two batteries routinely replace the main battery and see the fault return.

On the 2020-2024 Chrysler Voyager, the power sliding doors fail to open, close, or reverse direction unexpectedly mid-travel. The door latch sensor, track motor, and wiring harness in the door jamb are common failure points on the budget-oriented Voyager.

On the 2020-2024 Chrysler Voyager, the UConnect 4 7-inch infotainment touchscreen suffers from capacitive layer delamination, especially near the bottom third. Screen becomes unresponsive in affected areas, requiring physical replacement. Same unit used in the Pacifica. Hardware defect with no software fix available.

On the 2022-2024 Chrysler Voyager, stellantis TSB 08-181-24 Rev. A (October 2024) covers specified 2022–2024 Pacifica/Voyager (RU) vehicles with Uconnect 5 NAV (8.4" or 10.1" display) and a Global Telematics Box Module. It attributes a list of symptoms — including inability to select turn-by-turn navigation, a black navigation map, blank performance pages, missing widgets, voice recognition inoperative, ghost touch on the navigation screen and the display jumping from the Media page to Home — to various software issues in the radio's current software. The remedy is an over-the-air update from U29.28 or U33.9 to U33.43.

On the 2020-2024 Chrysler Voyager, the rear HVAC blower motor resistor fails, causing the rear fan to work only on highest speed setting or not at all. Particularly problematic in a minivan where rear passengers rely on rear climate control.

On the 2022-2024 Chrysler Voyager 3.6L Pentastar Upgrade V6, on applicable 2022–2024 vehicles with the upgraded 3.6L Pentastar engine, DTC P0128 requires diagnosis of coolant warm-up performance. FCA GPOP 9100287 instructs technicians to consult the latest STAR publication S2309000014 before replacing the thermostat. This instruction alone does not establish a revised-thermostat campaign or prove that every P0128 is caused by a stuck thermostat.

On the 2020-2024 Chrysler Voyager 3.6L Pentastar V6, the Voyager's 3.6L Pentastar V6 uses a plastic oil filter housing that integrates the engine oil cooler, where hot oil is cooled by engine coolant. The plastic housing and its internal O-rings/gaskets become brittle from constant underhood heat cycling and crack or warp over time, producing simultaneous oil and coolant leaks. Because oil and coolant passages are adjacent inside the unit, a failure can allow coolant-oil cross-contamination. This is one of the most widely documented Pentastar defects across the Pacifica/Voyager/Grand Caravan/Durango/Grand Cherokee family. Owners typically notice it after 60,000-100,000 miles, though earlier failures occur if the oil filter cap is overtightened. Chrysler has never issued a recall for it.

On the 2020-2024 Chrysler Voyager, fCA's information-only TSB 03-008-24 updates front halfshaft hub-nut torque to 310 N·m (228 lb-ft) for the specified Pacifica/Voyager platform built from June 24, 2017. It states that the lower earlier value can allow loosening. The bulletin lists no customer symptoms and is not evidence that every front-end click is caused by a loose nut.