According to Au7o's research across NHTSA recalls, manufacturer TSBs, and owner forum reports, the 2023 Jeep Grand Cherokee has 18 documented known issues, with 9 rated critical. The most serious are Loss of Drive Power from Improperly Installed Intermediate Steering Shaft / Steering Coupling Hardware ($250-$1,200 repair), 2022-2026 Grand Cherokee 4xe High-Voltage Battery Fire Risk - Recall 25V741000, Second-Row Seat Side Airbag Connector/Occupant Restraint Fault Warnings ($150-$1,200 repair), 2022-2026 Grand Cherokee 4xe High-Voltage Battery Fire-Risk Recall (68C / 25V-741) ($0-$0 repair), 2023-2025 Grand Cherokee 4xe Engine Sand-Contamination Recall (78C / 25V-766) ($0-$0 repair), Loss of Steering Control: Upper Control Arm Pinch Bolt & Intermediate Shaft (Recalls 23V-352, 24V-131) ($0-$0 repair), Rear Coil Spring Separation/Collapse Causing Tire Contact and Loss of Stability.
Chrysler (FCA US, LLC) is recalling certain 2022-2026 Jeep Grand Cherokee Plug-In Hybrid Electric (PHEV) vehicles. A software error within the hybrid control processor may result in a loss of drive power.
Chrysler (FCA US, LLC) is recalling certain 2020-2025 Jeep Wrangler 4Xe and 2022-2026 Grand Cherokee 4Xe vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.
Campaign #25V74100030/10/2025
AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE:SOFTWARE
Chrysler (FCA US, LLC) is recalling certain 2022-2026 Jeep Grand Cherokee and 2023-2025 Jeep Grand Cherokee L vehicles. A software error in the occupant restraint controller module may cause the delayed deployment of the side air bags during a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 214, "Side Impact Protection."
Campaign #26V328000
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What are the most common Jeep Grand Cherokee problems?
According to Au7o's research across NHTSA recalls, manufacturer TSBs, and owner forum reports, the 2023 Jeep Grand Cherokee has 18 documented issues. The most frequently reported are: Loss of Drive Power from Improperly Installed Intermediate Steering Shaft / Steering Coupling Hardware, 2022-2026 Grand Cherokee 4xe High-Voltage Battery Fire Risk - Recall 25V741000, Second-Row Seat Side Airbag Connector/Occupant Restraint Fault Warnings. Of these, 9 are rated critical and should be addressed promptly.
Is the Jeep Grand Cherokee reliable?
The 2023 Jeep Grand Cherokee has 18 known issues compiled from NHTSA recalls, manufacturer TSBs, and owner forum reports. 9 issues are rated critical: Loss of Drive Power from Improperly Installed Intermediate Steering Shaft / Steering Coupling Hardware and 2022-2026 Grand Cherokee 4xe High-Voltage Battery Fire Risk - Recall 25V741000 and Second-Row Seat Side Airbag Connector/Occupant Restraint Fault Warnings and 2022-2026 Grand Cherokee 4xe High-Voltage Battery Fire-Risk Recall (68C / 25V-741) and 2023-2025 Grand Cherokee 4xe Engine Sand-Contamination Recall (78C / 25V-766) and Loss of Steering Control: Upper Control Arm Pinch Bolt & Intermediate Shaft (Recalls 23V-352, 24V-131) and Rear Coil Spring Separation/Collapse Causing Tire Contact and Loss of Stability and 4xe High-Voltage Battery/Charging System Faults Triggering No-Start or Reduced Propulsion and 3.6L Pentastar Upgrade Rocker Arm / Intake Camshaft Lobe Wear Causing Misfire and Tick. Prospective buyers should inspect for these issues and factor potential repair costs into their purchase decision. Regular maintenance following the manufacturer's schedule helps prevent many common problems.
How much does it cost to fix common Jeep Grand Cherokee problems?
Repair costs for known Jeep Grand Cherokee issues range from $0 to $12,000, depending on the specific problem and whether you choose DIY or professional repair. The most critical issue, Loss of Drive Power from Improperly Installed Intermediate Steering Shaft / Steering Coupling Hardware, typically costs $250-$1,200 to repair. Au7o provides step-by-step DIY maintenance guides that can help reduce repair costs.
What is the 2022-2023 Jeep Grand Cherokee Loss of Drive Power from Improperly Installed Intermediate Steering Shaft / Steering Coupling Hardware?
Content on this page was compiled with AI assistance using NHTSA complaints, TSBs, owner reports, and public automotive data. While we strive for accuracy, this information may contain errors. Always verify repair procedures and specifications with your vehicle's service manual or a qualified mechanic.
Filter:
When Issues Typically Appear
Loss of Drive Power from Improperly Installed Intermediate Steering Shaft / Steering Coupling Hardware
0K-20K
Second-Row Seat Side Airbag Connector/Occupant Restraint Fault Warnings
0K-40K
Rear Coil Spring Separation/Collapse Causing Tire Contact and Loss of Stability
0K-30K
4xe High-Voltage Battery/Charging System Faults Triggering No-Start or Reduced Propulsion
0K-40K
Power Liftgate Opens or Closes Erratically / Fails to Latch
0K-50K
013K25K38K50K mi
On the 2022-2026 Jeep Grand Cherokee, chrysler (FCA US, LLC) has recalled 2022-2026 Jeep Grand Cherokee 4xe plug-in hybrid models under NHTSA campaign 25V741000. The high-voltage traction battery in these vehicles may fail internally, and that internal failure can lead to a vehicle fire. NHTSA's record is explicit that the fire can start either while the Grand Cherokee is being driven or while it is sitting parked, so simply not driving the vehicle does not remove the hazard. The consequence stated by the agency is that a vehicle fire increases the risk of injury. The campaign as a whole covers 320,068 vehicles across all of the models included in it (Wrangler 4xe and Grand Cherokee 4xe); that figure is campaign-wide and is not a count of Grand Cherokees. Because this is a defect in the propulsion traction battery itself rather than in a charging accessory or 12-volt system, Chrysler's interim guidance to Grand Cherokee 4xe owners is unusually restrictive: park the vehicle outside and away from structures such as garages, carports and buildings, and do not charge it until the recall work has been performed.
Common Symptoms
Vehicle fire originating from the high-voltage battery while driving
Vehicle fire while the vehicle is parked, including while unattended
How to Fix
The repair is free at any Jeep/Chrysler dealer. Dealers will update the high-voltage battery software and, where the battery is found to require it, replace the high-voltage battery itself at no charge. Until that work is done, follow Chrysler's interim instructions for your Grand Cherokee 4xe: park it outdoors and away from your house, garage or any other structure, and do not plug it in to charge. Some owner notification letters began going out December 17, 2025, with the rest to be mailed later, so a letter may not have reached you yet even though your vehicle is included. Enter your VIN at nhtsa.gov/recalls to confirm whether your specific Grand Cherokee is covered, then call your dealer to schedule the recall service. You may also contact Chrysler customer service and reference NHTSA campaign 25V741000.
On the 2022-2026 Jeep Grand Cherokee 2.0L Turbo I4 plug-in hybrid (4xe), certain 2022-2026 Jeep Grand Cherokee 4xe vehicles are included in FCA safety recall 68C / NHTSA 25V-741. FCA's amended report lists 91,847 potentially involved Grand Cherokee PHEVs built from July 23, 2021 through November 25, 2025. In rare circumstances, cells in the high-voltage battery pack may have separator damage which, combined with other internal cell interactions, can lead to a vehicle fire while parked or driving. FCA identifies no warning before the condition. The prior card used the wrong recall number and offered a complete traction-battery purchase even though the remedy is a free VIN-specific campaign.
Common Symptoms
FCA identifies no advance warning before the battery condition
Smoke, heat, or fire from the high-voltage battery area
How to Fix
Check the VIN for open recall 68C and contact an authorized Jeep dealer. Until the recall remedy is completed, follow FCA and NHTSA's instruction not to recharge the vehicle and to park it outside, away from structures and other vehicles. FCA's remedy is a software flash followed by high-voltage battery replacement if needed; the amended report also provides an unlimited-years/unlimited-mileage warranty extension for impacted customers who receive defect-related messaging and need a battery. Vehicles previously repaired under superseded recall 95B / 24V-720 still need the new 68C remedy if the VIN is included. If smoke, heat, a burning smell, or fire is observed, move away from the vehicle and call emergency services. Do not buy or install a salvage or retail high-voltage pack in place of the recall.
Owner tips & cautions
WarningFCA identifies no advance warning. Until recall 68C is completed, do not recharge the vehicle and park outside away from structures and other vehicles.
WarningRecall 68C / 25V-741 replaces the prior battery-fire campaign for this population. A vehicle repaired under 95B / 24V-720 may still require the new remedy; verify by VIN.
TipThe dealer performs the software flash and replaces the battery only when the recall analysis indicates it is needed. The full pack is not a self-purchase recommendation.
On the 2022-2025 Jeep Grand Cherokee 2.0L turbo plug-in hybrid, grand Cherokee 4xe models have generated substantial owner complaints for hybrid system warnings, charging faults, propulsion loss, and no-start conditions tied to the high-voltage battery pack, battery coolant heater, or related control logic. Several recalls and service actions have addressed fire risk, battery pack concerns, and software behavior in 4xe vehicles. Owners commonly describe a check engine light with 'service charging system' or 'service hybrid electric vehicle system' messages, sometimes leaving the vehicle unable to charge or drive normally.
Diagnose with a scan tool capable of reading hybrid control modules, then inspect for active recalls, battery pack faults, coolant heater issues, and software updates. Repairs range from module reprogramming and battery coolant heater replacement to high-voltage battery pack replacement depending on the fault path. Because of the high-voltage system and fire-related campaigns, dealer-level diagnosis is strongly recommended.
Owner tips & cautions
TipBefore troubleshooting, check VIN-specific open recalls and software campaigns; many 4xe complaints are tied to updates or battery-related safety actions.
TipOwners recommend documenting charge level, ambient temperature, and whether Level 1 or Level 2 charging was used when faults occur, since intermittent charging issues can be pattern-dependent.
On the 2021-2023 Jeep Grand Cherokee, chrysler recalled 2022-2023 Grand Cherokee, 2021-2023 Grand Cherokee L (plus 2022-2024 Wagoneer/Grand Wagoneer) because the Central Vision Park Assist Module (CVPAM) software can prevent the rearview image from displaying when the vehicle is shifted into reverse — a non-compliance with FMVSS 111 'Rear Visibility' that raises backover-crash risk. A separate small recall covered a handful of units with an improperly connected coaxial camera cable. Owners of 5th-gen WL vehicles continue to report blank/black backup-camera screens and frozen displays tied to radio/module software, with additional camera-related recalls issued through 2024.
Common Symptoms
black or blank screen when shifting to reverse
no backup camera image
frozen rearview camera display
park-assist/camera fault
How to Fix
Have the dealer perform the recall software update to the Central Vision Park Assist Module (and verify the camera coaxial cable connection if applicable) at no charge. If the camera screen is black or frozen, a Uconnect/radio software update or module reset is often the fix. Check VIN recall status via NHTSA before assuming an out-of-warranty repair.
On the 2022-2026 Jeep Grand Cherokee, owners of 2022-2026 Grand Cherokee and Grand Cherokee L (WL) report severe parasitic battery drain: control modules (infotainment/radio, keyless entry, body modules) fail to enter sleep mode after the vehicle is shut off, rapidly draining the 12V battery. Some report a completely dead battery after the vehicle sits just 7-10 days, with repeated jump-starts and premature battery replacements early in the vehicle's life. The condition can disable safety and convenience features and has prompted a class-action investigation. Chrysler has acknowledged related concerns through TSBs addressing excessive module wake cycles and radio/infotainment-related drain.
Have the dealer perform an ignition-off-draw (IOD) parasitic draw test to isolate the offending module, and apply the latest software/TSB updates (e.g., bulletins addressing radio/infotainment module wake cycles). Updating control-module software often reduces the drain. A battery test/replacement may be needed if the original was repeatedly deep-cycled. A battery maintainer helps if the vehicle sits for extended periods.
What you need to fix it
Only diagnosis- and fitment-reviewed repair parts are linked here.
DieHard Platinum H6 / Group 48 AGM main battery
OEMDieHard H6-AGM
Replacement only when a fully charged battery fails testing after the source of the draw is addressed Fitment/availability: H6/Group 48/LN3 AGM, 760 CCA. Match the installed battery label, physical tray, terminals and VIN before purchase.
On the 2022-2023 Jeep Grand Cherokee, a documented recall affected certain 2022-2023 Grand Cherokee and Grand Cherokee L vehicles because steering column intermediate shaft hardware may not have been properly secured. Owners and regulators flagged the possibility of steering separation or loss of steering control, sometimes preceded by looseness, clunks, or abnormal steering feel. Even when symptoms are subtle, this is a serious defect because it directly affects directional control.
Common Symptoms
steering wheel play
clunk when turning
loose or vague steering feel
steering wheel off-center
abnormal steering feedback
How to Fix
Inspect the intermediate shaft connection, pinch bolt torque, and steering column coupling per FCA recall procedure. Dealers replace or correctly secure the shaft hardware and verify steering operation afterward. Any steering play, clunk, or off-center wheel should be checked immediately and the vehicle should not be used until repaired.
Owner tips & cautions
TipOwners commonly recommend checking for any steering clunk or free play during a test drive after recall completion rather than assuming the repair was done correctly.
TipIf the wheel is no longer centered after repair, request a steering angle calibration and alignment check.
On the 2022-2024 Jeep Grand Cherokee, owners of WL-generation Grand Cherokee models have reported persistent airbag warning lights and restraint system messages tied to seat wiring/connectors, especially around second-row or seat-mounted side airbag circuits. FCA also issued safety actions/TSB guidance on certain restraint-related faults in this generation. The practical problem is that the SRS may be disabled or operate improperly until the connector, harness, or module issue is corrected.
Common Symptoms
airbag warning light on
service airbag system message
restraint system warning chime
intermittent warning after moving seats
warning returns after clearing codes
How to Fix
Scan the Occupant Restraint Controller for stored codes, then inspect under-seat connectors, terminal tension, harness routing, and any signs of pin drag or intermittent contact. Repairs typically involve connector replacement, terminal repair, harness retention updates, or module/software updates depending on the exact fault. Clearing the light without fixing the root cause usually results in repeat warnings.
Owner tips & cautions
TipOwners often suggest documenting exactly when the warning appears, especially after seat movement or folding the second row, to help isolate an intermittent connector issue.
TipAvoid probing SRS connectors with generic test lights; use proper scan diagnostics and battery disconnect procedures before any seat harness inspection.
On the 2021-2023 Jeep Grand Cherokee, fCA US recalled 2021-2023 Jeep Grand Cherokee L and 2022-2023 Jeep Grand Cherokee models because software in the Central Vision Park Assist Module (CVPAM) may keep the rearview image from displaying when the vehicle is shifted into reverse. With no rear camera image on the center screen, the Grand Cherokee does not meet Federal Motor Vehicle Safety Standard 111, "Rear Visibility." NHTSA's consequence statement is direct: a rearview image that does not display while reversing reduces what the driver can see behind the vehicle and increases the risk of injury or a crash. The campaign as a whole covers 162,713 vehicles across all of the Jeep models included; that figure is campaign-wide and is not a count for the Grand Cherokee alone. FCA's internal recall number is 56A, and owner notification letters went out August 31, 2023.
Common Symptoms
Rearview camera image does not appear on the screen when the vehicle is shifted into reverse
How to Fix
The repair is a free software update to the Central Vision Park Assist Module, performed by a Jeep dealer. There is no charge for parts or labor. If you did not receive the notification letter mailed August 31, 2023, enter your VIN at nhtsa.gov/recalls to see whether your Grand Cherokee is still open for recall 23V577000, then schedule the CVPAM reflash with any Jeep dealer. FCA US customer service can be reached at 1-800-853-1403; the manufacturer's number for this recall is 56A.
On the 2023-2024 Jeep Grand Cherokee, fCA US recalled 121,398 model-year 2023-2024 Grand Cherokee (78,157 units) and Grand Cherokee L (43,241 units) vehicles because the second-row head restraints contain an internal locking mechanism with an interference condition. When the seatback is folded down, the mechanism can stick, leaving the headrest folded forward and unable to lock in the upright position. A head restraint that doesn't lock falls below the federally required minimum height (about 29.5 in) and increases the risk of occupant injury (whiplash/head injury) in a crash, violating FMVSS 202a.
Common Symptoms
second-row headrest will not lock upright
headrest stuck folded forward after folding seat
head restraint sits below required height
How to Fix
Take the vehicle to a Jeep dealer; they will inspect and, if necessary, replace both second-row head restraints at no charge. Verify whether the second-row headrests fully lock upright after folding the seats; if one stays folded forward, the part needs replacement. Check VIN recall status via NHTSA or Mopar owner site.
On the 2023-2025 Jeep Grand Cherokee 2.0L Turbo I4 plug-in hybrid (4xe), certain 2023-2025 Jeep Grand Cherokee 4xe vehicles are included in FCA safety recall 78C / NHTSA 25V-766. FCA's amended report lists 39,975 potentially involved Grand Cherokee PHEVs built from July 19, 2023 through April 10, 2025. Sand left from the engine-block casting process can contaminate internal components and lead to catastrophic engine failure, an engine-compartment fire, or an unexpected and unrecoverable loss of propulsion. FCA says a knocking noise from the engine compartment and/or a malfunction indicator lamp may occur before failure, but recall inclusion is VIN-specific.
Common Symptoms
Knocking noise from the engine compartment
Malfunction indicator lamp
Unexpected loss of propulsion
Engine-compartment smoke or fire
How to Fix
Check the VIN for open recall 78C and contact an authorized Jeep dealer. FCA's current remedy reprograms the Powertrain Control Module with software that detects and monitors for potential pending engine-bearing failure. If the software confirms bearing failure, FCA replaces the long block or engine. FCA's March 2026 report also identifies warranty extension XC2 with unlimited years and unlimited mileage for impacted customers who receive defect-related messaging and need a long block or engine. Follow the official do-not-drive and park-outside advisories until the VIN-specific remedy is completed; if knocking, a malfunction light, smoke, fire, or loss of propulsion occurs, stop safely, move occupants away, and arrange dealer/towing or emergency assistance as appropriate. Do not self-source an engine for a free safety-recall repair.
Owner tips & cautions
WarningRecall eligibility is VIN-specific. Use the NHTSA or Jeep VIN lookup and follow FCA's do-not-drive and park-outside advisories until recall 78C is completed.
TipThe current recall remedy starts with PCM software monitoring; a long block or complete engine is replaced only when the remedy confirms the covered bearing-failure condition.
WarningDo not buy the old 68412483AF retail engine link. FCA's free VIN-specific recall process and warranty extension determine the covered replacement.
On the 2018-2024 Jeep Grand Cherokee 3.6L Pentastar Upgrade V6 (eTorque), the updated/'Upgrade' 3.6L Pentastar V6 (used on later WK2 and the WL fifth-gen) suffers premature wear of the intake rocker-arm roller bearings and/or intake camshaft lobes, traced by TSB to a manufacturing issue. As the rocker bearing or cam lobe wears, the valve no longer opens fully, producing a distinct ticking noise and a misfire on the affected cylinder; if ignored the failing rocker can damage the camshaft. This is a separate failure from the early-2011-2013 left-head defect and from the 5.7 HEMI MDS lifter — it affects the V6 valvetrain across both generations.
Misfire that does not move when coil/plug is swapped
Reduced power
How to Fix
Diagnose a cylinder-specific misfire accompanied by a valvetrain tick with a scope/inspection of the intake rocker arms and camshaft lobes. Replace worn rocker arms and, where the cam lobe is scored, the camshaft, per the applicable Pentastar Upgrade TSB; address promptly to avoid camshaft and follow-on damage. Replace spark plug/coil first only to rule out the easy cause — a persistent misfire with a tick is valvetrain, not ignition.
What you need to fix it
Only diagnosis- and fitment-reviewed repair parts are linked here.
Genuine Mopar right intake-camshaft service kit
OEMMopar 68661147AB
Complete FCA bulletin repair after right-bank intake high-lift lobe/rocker wear is confirmed Fitment/availability: 68661147AB supersedes 68661147AA and is the right-side kit named in TSB 09-011-25. Confirm VIN, ERC/ERG sales code, build/…
Complete FCA bulletin repair after left-bank intake high-lift lobe/rocker wear is confirmed Fitment/availability: 68661146AA is the left-side kit named in TSB 09-011-25. Confirm VIN, ERC/ERG sales code, build/mileage scope and left-bank …
As an Amazon Associate, we earn from qualifying purchases; other part links may also earn au7o a commission. Confirm fitment by VIN before buying.
Owner tips & cautions
WarningDo not order a camshaft kit from a misfire code alone. FCA says the symptom may be related to cam/rocker wear, so the high-lift lobe and slider on the indicated bank must be inspected first.
TipConfirm right versus left bank before ordering. FCA provides two different complete kits, and each already includes the camshaft, rocker arms, sealer, and gaskets for that side.
WarningThe WL bulletin scope ends at the August 19, 2024 build cutoff even though model-year coverage extends through 2025. Verify the VIN/build record and ERC or ERG sales code.
On the 2011-2023 Jeep Grand Cherokee 3.6L Pentastar V6, the 3.6L Pentastar's oil filter housing is an integrated plastic oil-cooler assembly that mounts in the valley under the intake manifold. The plastic warps and becomes brittle from repeated heat cycling — expanding and contracting at a different rate than the aluminum engine — so the gaskets can no longer seal, and the housing can crack (even from over-tightening the oil filter cap). Because the assembly also routes engine coolant through its integrated oil cooler, failures produce oil leaks, coolant loss, and in worse cases oil-and-coolant intermixing. Owners typically first notice oil pooling in the valley/rear of the engine and/or unexplained low coolant. This is one of the most common Pentastar shop repairs; Chrysler discontinued the plastic assembly but never issued a recall. It is a different failure and location from the oil-pan-gasket/oil-pressure-sensor leak, and affects a wide 2011-2023 Pentastar population across WK2 and WL Grand Cherokees.
Oil pooling at rear/valley/passenger side of engine
Burning oil smell from engine bay
Unexplained low coolant / coolant loss
Oil and coolant intermixing (milky oil or oily coolant) in severe cases
Visible oil residue around the oil filter cap/housing
How to Fix
Replace the failed oil filter housing/oil-cooler assembly. The durable accepted fix is an upgraded all-aluminum housing (e.g., Dorman 926-959, earlier 926-876) rather than the failure-prone plastic OE part, with new housing/cooler gaskets and O-rings and fresh oil/coolant. If oil-coolant intermixing occurred, flush the cooling system and change oil. Because the housing sits under the intake manifold, replacement includes intake removal, so shops often do the intake gasket, spark plugs, and a coolant flush at the same time. Housing-only labor+part runs roughly $400-$900, rising with the added items.
What you need to fix it
Only diagnosis- and fitment-reviewed repair parts are linked here.
Genuine Mopar engine-oil filter for the original 2011-2013 3.6L adapter
OEMMopar 68079744AD
Routine oil-filter service on a confirmed original-design 2011-2013 Grand Cherokee 3.6L housing Fitment/availability: 68079744AD supersedes 68079744AC/AA/AB and is cataloged for the 2011-2013 Grand Cherokee 3.6L.
Genuine Mopar engine-oil filter for the changed original 2014 3.6L adapter
OEMMopar 68191349AA / 68191349AB / 68191349AC
Routine oil-filter service on a confirmed original-design 2014 Grand Cherokee 3.6L housing Fitment/availability: 68191349AA is the filter identified by FCA for the changed 2014 design and has later AB/AC supersessions. It is not intercha…
As an Amazon Associate, we earn from qualifying purchases; other part links may also earn au7o a commission. Confirm fitment by VIN before buying.
Owner tips & cautions
WarningThe 2011-2013 and 2014 filters are not interchangeable. The two product links are intentionally separated by model year and original factory housing.
WarningAn aftermarket aluminum housing can change the required filter. Identify that housing and follow its own application instructions instead of ordering from the vehicle year alone.
TipCompare the new element and supplied O-ring with the parts removed before installation; use only the seal included with the correct filter.
On the 2011-2023 Jeep Grand Cherokee, wK2 (and 5th-gen WL) Grand Cherokees use hydraulic fluid-filled engine mounts. The mounts commonly fail — the internal fluid leaks out (visible reddish-brown residue on the subframe) and the rubber degrades — producing a pronounced vibration felt through the steering wheel, seat, and floor at idle in gear, plus a clunk on acceleration or gear engagement. It is especially prevalent on the 3.6L Pentastar left/front mount, and forums note 2021-2022 units failing repeatedly; a service bulletin exists for the mounts. It is frequently confused with driveline vibration, so both should be checked together.
Heavy vibration at idle, worse in Drive/Reverse at a stop
Clunk/thump on acceleration or shifting into gear
Reddish-brown fluid residue on the subframe under the engine
Vibration through steering wheel and floor
Engine 'settling' movement felt in cabin
Repeat failures on newer model years
How to Fix
Inspect the engine mounts for fluid weepage and separated rubber; wet/leaking hydraulic mounts should be replaced (replace in pairs on higher-mileage trucks and inspect the transmission mount at the same time). Use OEM Mopar hydraulic mounts rather than solid rubber aftermarket units, which reintroduce vibration. Re-verify idle smoothness in gear after replacement and confirm the driveshaft/mounts aren't jointly contributing.
What you need to fix it
Only diagnosis- and fitment-reviewed repair parts are linked here.
Genuine Mopar left-side engine mount isolator for the 3.6L V6 WK2 branch
OEMMopar 68252518AB
Replacement after inspection confirms the left V6 mount has leaked, separated or developed excessive movement Fitment/availability: 68252518AB replaces 68252518AA/68110950AA-AC/52124671AF and is described as the left-side all-V6 mount. U…
Genuine Mopar engine mount isolator for the 5.7L V8 WK2 branch
OEMMopar 68252522AA / 68252522AB
Replacement after inspection confirms the applicable 5.7L mount has failed Fitment/availability: 68252522AA is replaced by AB and the live OEM catalog lists 2016-2021 Grand Cherokee 5.7L applications. Confirm VIN, mount position and curr…
On the 2021-2024 Jeep Grand Cherokee, on the new WL-generation Grand Cherokee and Grand Cherokee L, two assembly defects can cause loss of steering control. Upper control arm (UCA) pinch bolts damaged during assembly can break and let the UCA separate from the steering knuckle, dropping the wheel outboard. Separately, an incorrectly assembled steering column intermediate shaft can disconnect from the U-joint. Combined recalls cover well over 400,000 vehicles.
Have the open recalls performed: NHTSA 23V-352 replaces the steering column intermediate shaft / U-joint assembly, and 24V-131 (with related campaigns) inspects and replaces the upper control arm pinch bolts free of charge. Address any steering play or clunking immediately rather than waiting.
On the 2022-2024 Jeep Grand Cherokee, multiple 2022-2024 Grand Cherokee and Grand Cherokee L vehicles were recalled for rear coil springs that may not have been installed correctly, allowing the spring to detach from its upper mount. Owners reported a loud bang from the rear, sudden sagging ride height, and in some cases tire contact with the wheel well. This is a real safety issue because it can affect handling and can damage the tire, increasing crash risk.
Common Symptoms
loud bang from rear suspension
rear of vehicle sitting low on one side
clunking over bumps
tire rubbing noise from rear wheel well
unstable handling
How to Fix
Inspect rear ride height, spring seating, upper isolators, and any signs of spring displacement or tire rub. Vehicles covered by the recall receive inspection and replacement of the rear coil spring assemblies as needed, along with related hardware if damaged. If symptoms appear before recall service, the vehicle should not be driven until the rear suspension is checked.
Owner tips & cautions
TipIf the rear suddenly drops or you hear a bang, inspect for spring displacement and tire rub immediately; many owners recommend towing rather than driving to the dealer.
TipAfter recall repair, ask the dealer for an alignment check if the vehicle was driven while sagging or rubbing.
On the 2022-2025 Jeep Grand Cherokee, owners have reported the hands-free/power liftgate on the WL Grand Cherokee opening unexpectedly, reversing while closing, beeping without completing the cycle, or failing to latch. Reports point to latch alignment issues, pinch-sensor calibration problems, weak struts, or software/body control faults. While not usually catastrophic, it is a recurring nuisance and can create injury risk or battery drain if the gate remains ajar.
Common Symptoms
liftgate beeps but does not close
liftgate reverses while closing
rear hatch says open when shut
hands-free liftgate works intermittently
battery drain from hatch not fully latched
How to Fix
Check for stored body/liftgate module faults, verify latch alignment and striker position, inspect pinch sensors and wiring in the hinge area, and test strut force. Dealers often address this with software updates, latch adjustment, sensor replacement, or liftgate module relearn procedures. If the gate bounces back or will not latch, avoid forcing it repeatedly because that can damage the cinch motor.
What you need to fix it
Only diagnosis- and fitment-reviewed repair parts are linked here.
Genuine Mopar 68364385AE power-liftgate latch
OEMMopar 68364385AE
Power-liftgate latch/cinch replacement after switch and mechanical testing confirms failure Fitment/availability: The exact catalog identifies 68364385AE as the with-power-liftgate latch for specified 2022 applications. Confirm VIN and W…
Genuine Mopar 68342104AA driver-side power-liftgate support strut
OEMMopar 68342104AA
Driver-side support replacement after measured weakness, leakage or binding is confirmed Fitment/availability: 2022-2025 Grand Cherokee with power liftgate, driver side. Confirm VIN and installed power-liftgate hardware; it is not the pa…
Genuine Mopar 68371475AC passenger-side power-liftgate support strut
OEMMopar 68371475AC
Passenger-side support replacement after measured weakness, leakage or binding is confirmed Fitment/availability: 2022-2025 Grand Cherokee with power liftgate, passenger side. Confirm VIN and installed hardware; it is not the driver supp…
On the 2021-2023 Jeep Grand Cherokee, on 5th-gen WL Grand Cherokee and Grand Cherokee L with the dual-pane panoramic sunroof, water can leak into the headliner and A-pillar areas. Chrysler issued TSB 23-102-23 for 2021-2023 units built on or before Feb 6, 2023, identifying the wind deflector assembly as a cause: it can trap the sunroof panel and create a poor seal. Clogged front/rear sunroof drain channels are a second common cause, allowing water to seep into the headliner and pillars and potentially reach electrical components. A related TSB (23-035-21) addresses sunroof rattle from loose mounting fasteners on early 2021 builds.
Common Symptoms
water dripping from headliner or A-pillar
wet headliner/carpet after rain or car wash
musty smell
sunroof rattle on rough roads
How to Fix
Per TSB 23-102-23, have the dealer replace the wind deflector assembly with the updated part. Independently, clear the front and rear sunroof drain tubes of debris to restore drainage. For sunroof rattle on early builds, TSB 23-035-21 replaces the sunroof mounting fasteners. Address leaks promptly to avoid wet headliner, mold, and corrosion of nearby electrical connectors.
What you need to fix it
Only diagnosis- and fitment-reviewed repair parts are linked here.
On the 2011-2023 Jeep Grand Cherokee, owners of panoramic-sunroof-equipped Grand Cherokees (WK2 and 5th-gen WL) report the glass panel spontaneously shattering or 'exploding' with a loud pop while driving on clear days, with no impact. NHTSA complaints and forum reports describe the tempered panel bursting outward/inward, sometimes at low mileage. Suspected causes include factory pre-stress in the tempered glass, ceramic-frit edge stress, thermal cycling, and frame/mechanism stress on the panel. Beyond the repair cost, flying glass and startle-factor while driving make it a safety concern; owners frequently struggle to get warranty coverage and pay out of pocket.
Spider-cracked or collapsed panoramic panel with no impact
Glass falling into cabin (often caught by sunshade)
Occurs at speed on clear days
Wind noise/water entry after the panel breaks
Sudden startle event while driving
How to Fix
There is no preventive repair — the panel must be replaced with new tempered glass (dealer or auto-glass shop), and owners should verify the sunroof frame/track and drains are correct so the replacement isn't re-stressed. Document the event and file an NHTSA complaint (helps trigger any future investigation/coverage) and check comprehensive insurance, which often covers glass with low/no deductible. Retain any FCA/Stellantis goodwill-assistance option for low-mileage vehicles.
Chrysler (FCA US LLC) is recalling certain 2024-2025 Jeep Wagoneer, 2024-2026 Jeep Grand Cherokee, Jeep Grand Cherokee L, Jeep Grand Cherokee 4XE, Jeep Grand Wagoneer, 2025 Jeep Wagoneer L, 2025-2026 Jeep Grand Wagoneer L, 2026 Jeep Cherokee, and Jeep Grand Wagoneer L PHEV vehicles. Due to a software error, the tire pressure monitoring system may fail to detect low tire pressure and/or fail to illuminate the tire pressure monitoring system (TPMS) warning light as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 138, "Tire Pressure Monitoring System."
Campaign #26V55900001/09/2026
VISIBILITY:WINDSHIELD WIPER/WASHER
Chrysler (FCA US, LLC) is recalling certain 2026 Jeep Grand Cherokee and Grand Cherokee L vehicles. Due to a software issue in the body control module (BCM), the windshield wipers may fail.
A documented recall affected certain 2022-2023 Grand Cherokee and Grand Cherokee L vehicles because steering column intermediate shaft hardware may not have been properly secured. Owners and regulators flagged the possibility of steering separation or loss of steering control, so… Repairs typically run $250-$1,200. Severity: high.
What is the 2022-2026 Jeep Grand Cherokee 2022-2026 Grand Cherokee 4xe High-Voltage Battery Fire Risk - Recall 25V741000?
Chrysler (FCA US, LLC) has recalled 2022-2026 Jeep Grand Cherokee 4xe plug-in hybrid models under NHTSA campaign 25V741000. The high-voltage traction battery in these vehicles may fail internally, and that internal failure can lead to a vehicle fire. NHTSA's record is explicit th… Severity: high.
What is the 2022-2024 Jeep Grand Cherokee Second-Row Seat Side Airbag Connector/Occupant Restraint Fault Warnings?
Owners of WL-generation Grand Cherokee models have reported persistent airbag warning lights and restraint system messages tied to seat wiring/connectors, especially around second-row or seat-mounted side airbag circuits. FCA also issued safety actions/TSB guidance on certain res… Repairs typically run $150-$1,200. Severity: high.
What is the 2022-2026 Jeep Grand Cherokee 2022-2026 Grand Cherokee 4xe High-Voltage Battery Fire-Risk Recall (68C / 25V-741)?
Certain 2022-2026 Jeep Grand Cherokee 4xe vehicles are included in FCA safety recall 68C / NHTSA 25V-741. FCA's amended report lists 91,847 potentially involved Grand Cherokee PHEVs built from July 23, 2021 through November 25, 2025. In rare circumstances, cells in the high-volta… Repairs typically run $0-$0. Severity: high.
What is the 2023-2025 Jeep Grand Cherokee 2023-2025 Grand Cherokee 4xe Engine Sand-Contamination Recall (78C / 25V-766)?
Certain 2023-2025 Jeep Grand Cherokee 4xe vehicles are included in FCA safety recall 78C / NHTSA 25V-766. FCA's amended report lists 39,975 potentially involved Grand Cherokee PHEVs built from July 19, 2023 through April 10, 2025. Sand left from the engine-block casting process c… Repairs typically run $0-$0. Severity: high.
What is the 2021-2024 Jeep Grand Cherokee Loss of Steering Control: Upper Control Arm Pinch Bolt & Intermediate Shaft (Recalls 23V-352, 24V-131)?
On the new WL-generation Grand Cherokee and Grand Cherokee L, two assembly defects can cause loss of steering control. Upper control arm (UCA) pinch bolts damaged during assembly can break and let the UCA separate from the steering knuckle, dropping the wheel outboard. Separately… Repairs typically run $0-$0. Severity: high.
What is the 2022-2024 Jeep Grand Cherokee Rear Coil Spring Separation/Collapse Causing Tire Contact and Loss of Stability?
Multiple 2022-2024 Grand Cherokee and Grand Cherokee L vehicles were recalled for rear coil springs that may not have been installed correctly, allowing the spring to detach from its upper mount. Owners reported a loud bang from the rear, sudden sagging ride height, and in some c… Repairs typically run $400-$1,800. Severity: high.
What is the 2022-2025 Jeep Grand Cherokee 4xe High-Voltage Battery/Charging System Faults Triggering No-Start or Reduced Propulsion?
Grand Cherokee 4xe models have generated substantial owner complaints for hybrid system warnings, charging faults, propulsion loss, and no-start conditions tied to the high-voltage battery pack, battery coolant heater, or related control logic. Several recalls and service actions… Repairs typically run $300-$12,000. Severity: high.
What is the 2018-2024 Jeep Grand Cherokee 3.6L Pentastar Upgrade Rocker Arm / Intake Camshaft Lobe Wear Causing Misfire and Tick?
The updated/'Upgrade' 3.6L Pentastar V6 (used on later WK2 and the WL fifth-gen) suffers premature wear of the intake rocker-arm roller bearings and/or intake camshaft lobes, traced by TSB to a manufacturing issue. As the rocker bearing or cam lobe wears, the valve no longer open… Repairs typically run $600-$3,500. Severity: high.
What is the 2021-2023 Jeep Grand Cherokee Rearview/Backup Camera Image Fails to Display in Reverse (Recall 23V-577 / Campaign 56A and Follow-Ups)?
Chrysler recalled 2022-2023 Grand Cherokee, 2021-2023 Grand Cherokee L (plus 2022-2024 Wagoneer/Grand Wagoneer) because the Central Vision Park Assist Module (CVPAM) software can prevent the rearview image from displaying when the vehicle is shifted into reverse — a non-complianc… Repairs typically run $0-$0. Severity: medium.
What is the 2021-2023 Jeep Grand Cherokee Recall 23V577000 - Backup Camera Image May Not Appear in Reverse (CVPAM Software)?
FCA US recalled 2021-2023 Jeep Grand Cherokee L and 2022-2023 Jeep Grand Cherokee models because software in the Central Vision Park Assist Module (CVPAM) may keep the rearview image from displaying when the vehicle is shifted into reverse. With no rear camera image on the center… Severity: medium.
What is the 2022-2026 Jeep Grand Cherokee Parasitic Battery Drain / Ignition-Off Draw Causing Dead Battery and No-Start (5th-Gen WL)?
Owners of 2022-2026 Grand Cherokee and Grand Cherokee L (WL) report severe parasitic battery drain: control modules (infotainment/radio, keyless entry, body modules) fail to enter sleep mode after the vehicle is shut off, rapidly draining the 12V battery. Some report a completely… Repairs typically run $150-$600. Severity: medium.
What is the 2022-2025 Jeep Grand Cherokee Power Liftgate Opens or Closes Erratically / Fails to Latch?
Owners have reported the hands-free/power liftgate on the WL Grand Cherokee opening unexpectedly, reversing while closing, beeping without completing the cycle, or failing to latch. Reports point to latch alignment issues, pinch-sensor calibration problems, weak struts, or softwa… Repairs typically run $200-$1,400. Severity: medium.
What is the 2023-2024 Jeep Grand Cherokee Second-Row Head Restraints May Not Lock Upright (Recall — 2023-2024 WL/WL75)?
FCA US recalled 121,398 model-year 2023-2024 Grand Cherokee (78,157 units) and Grand Cherokee L (43,241 units) vehicles because the second-row head restraints contain an internal locking mechanism with an interference condition. When the seatback is folded down, the mechanism can… Repairs typically run $0-$0. Severity: medium.
What is the 2011-2023 Jeep Grand Cherokee Panoramic (CommandView) Sunroof Spontaneous Shattering / Explosion While Driving?
Owners of panoramic-sunroof-equipped Grand Cherokees (WK2 and 5th-gen WL) report the glass panel spontaneously shattering or 'exploding' with a loud pop while driving on clear days, with no impact. NHTSA complaints and forum reports describe the tempered panel bursting outward/in… Repairs typically run $800-$2,000. Severity: medium.
What is the 2011-2023 Jeep Grand Cherokee 3.6L Pentastar Plastic Oil Filter Housing / Oil-Cooler Assembly Cracks Causing Oil and Coolant Leaks?
The 3.6L Pentastar's oil filter housing is an integrated plastic oil-cooler assembly that mounts in the valley under the intake manifold. The plastic warps and becomes brittle from repeated heat cycling — expanding and contracting at a different rate than the aluminum engine — so… Repairs typically run $400-$900. Severity: medium.
What is the 2011-2023 Jeep Grand Cherokee Hydraulic (Fluid-Filled) Engine Mount Failure Causing Idle Vibration and Clunk (3.6L Pentastar, WK2/WL)?
WK2 (and 5th-gen WL) Grand Cherokees use hydraulic fluid-filled engine mounts. The mounts commonly fail — the internal fluid leaks out (visible reddish-brown residue on the subframe) and the rubber degrades — producing a pronounced vibration felt through the steering wheel, seat,… Repairs typically run $300-$950. Severity: medium.
What is the 2021-2023 Jeep Grand Cherokee Dual-Pane Panoramic Sunroof Water Leak Into Headliner/Pillars (TSB 23-102-23, WL 2021-2023)?
On 5th-gen WL Grand Cherokee and Grand Cherokee L with the dual-pane panoramic sunroof, water can leak into the headliner and A-pillar areas. Chrysler issued TSB 23-102-23 for 2021-2023 units built on or before Feb 6, 2023, identifying the wind deflector assembly as a cause: it c… Repairs typically run $100-$500. Severity: low.
