According to Au7o's research across NHTSA recalls, manufacturer TSBs, and owner forum reports, the 2022 Jeep Grand Cherokee has 16 documented known issues, with 7 rated critical. The most serious are 2018-2022 WK / 2021-2025 WL 3.6L Intake Camshaft and Rocker Wear, Second-Row Seat Side Airbag Connector/Occupant Restraint Fault Warnings ($150-$1,200 repair), Loss of Steering Control: Upper Control Arm Pinch Bolt & Intermediate Shaft (Recalls 23V-352, 24V-131) ($0-$0 repair), Rear Coil Spring Separation/Collapse Causing Tire Contact and Loss of Stability ($400-$1,800 repair), 2022-2026 Grand Cherokee 4xe High-Voltage Battery Fire-Risk Recall (68C / 25V-741) ($0-$0 repair), 4xe High-Voltage Battery/Charging System Faults Triggering No-Start or Reduced Propulsion ($300-$12,000 repair) and Loss of Drive Power from Improperly Installed Intermediate Steering Shaft / Steering Coupling Hardware. at .
Chrysler (FCA US, LLC) is recalling certain 2022-2026 Jeep Grand Cherokee Plug-In Hybrid Electric (PHEV) vehicles. A software error within the hybrid control processor may result in a loss of drive power.
Chrysler (FCA US, LLC) is recalling certain 2020-2025 Jeep Wrangler 4Xe and 2022-2026 Grand Cherokee 4Xe vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.
Campaign #25V74100030/10/2025
AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE:SOFTWARE
Chrysler (FCA US, LLC) is recalling certain 2022-2026 Jeep Grand Cherokee and 2023-2025 Jeep Grand Cherokee L vehicles. A software error in the occupant restraint controller module may cause the delayed deployment of the side air bags during a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 214, "Side Impact Protection."
Campaign #26V328000
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What are the most common Jeep Grand Cherokee problems?
According to Au7o's research across NHTSA recalls, manufacturer TSBs, and owner forum reports, the 2022 Jeep Grand Cherokee has 16 documented issues. The most frequently reported are: 2018-2022 WK / 2021-2025 WL 3.6L Intake Camshaft and Rocker Wear, Second-Row Seat Side Airbag Connector/Occupant Restraint Fault Warnings, Loss of Steering Control: Upper Control Arm Pinch Bolt & Intermediate Shaft (Recalls 23V-352, 24V-131). Of these, 7 are rated critical and should be addressed promptly.
Is the Jeep Grand Cherokee reliable?
The 2022 Jeep Grand Cherokee has 16 known issues compiled from NHTSA recalls, manufacturer TSBs, and owner forum reports. 7 issues are rated critical: 2018-2022 WK / 2021-2025 WL 3.6L Intake Camshaft and Rocker Wear and Second-Row Seat Side Airbag Connector/Occupant Restraint Fault Warnings and Loss of Steering Control: Upper Control Arm Pinch Bolt & Intermediate Shaft (Recalls 23V-352, 24V-131) and Rear Coil Spring Separation/Collapse Causing Tire Contact and Loss of Stability and 2022-2026 Grand Cherokee 4xe High-Voltage Battery Fire-Risk Recall (68C / 25V-741) and 4xe High-Voltage Battery/Charging System Faults Triggering No-Start or Reduced Propulsion and Loss of Drive Power from Improperly Installed Intermediate Steering Shaft / Steering Coupling Hardware. Prospective buyers should inspect for these issues and factor potential repair costs into their purchase decision. Regular maintenance following the manufacturer's schedule helps prevent many common problems.
How much does it cost to fix common Jeep Grand Cherokee problems?
Repair costs for known Jeep Grand Cherokee issues range from $0 to $12,000, depending on the specific problem and whether you choose DIY or professional repair. Au7o provides step-by-step DIY maintenance guides that can help reduce repair costs.
What is the 2018-2025 Jeep Grand Cherokee 2018-2022 WK / 2021-2025 WL 3.6L Intake Camshaft and Rocker Wear?
FCA says a manufacturing issue on the 3.6L Pentastar Upgrade engine may cause wear at an intake camshaft high-lift lobe and/or an intake rocker-arm high-lift slider. The documented customer pattern is a cylinder-specific P0301-P0306 misfire with possible rough idle and valvetrain… Severity: high.
Content on this page was compiled with AI assistance using NHTSA complaints, TSBs, owner reports, and public automotive data. While we strive for accuracy, this information may contain errors. Always verify repair procedures and specifications with your vehicle's service manual or a qualified mechanic.
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When Issues Typically Appear
Second-Row Seat Side Airbag Connector/Occupant Restraint Fault Warnings
0K-40K
Rear Coil Spring Separation/Collapse Causing Tire Contact and Loss of Stability
0K-30K
4xe High-Voltage Battery/Charging System Faults Triggering No-Start or Reduced Propulsion
0K-40K
Loss of Drive Power from Improperly Installed Intermediate Steering Shaft / Steering Coupling Hardware
0K-20K
Power Liftgate Opens or Closes Erratically / Fails to Latch
On the 2022-2026 Jeep Grand Cherokee 2.0L Turbo I4 plug-in hybrid (4xe), certain 2022-2026 Jeep Grand Cherokee 4xe vehicles are included in FCA safety recall 68C / NHTSA 25V-741. FCA's amended report lists 91,847 potentially involved Grand Cherokee PHEVs built from July 23, 2021 through November 25, 2025. In rare circumstances, cells in the high-voltage battery pack may have separator damage which, combined with other internal cell interactions, can lead to a vehicle fire while parked or driving. FCA identifies no warning before the condition. The prior card used the wrong recall number and offered a complete traction-battery purchase even though the remedy is a free VIN-specific campaign.
Common Symptoms
FCA identifies no advance warning before the battery condition
Smoke, heat, or fire from the high-voltage battery area
How to Fix
Check the VIN for open recall 68C and contact an authorized Jeep dealer. Until the recall remedy is completed, follow FCA and NHTSA's instruction not to recharge the vehicle and to park it outside, away from structures and other vehicles. FCA's remedy is a software flash followed by high-voltage battery replacement if needed; the amended report also provides an unlimited-years/unlimited-mileage warranty extension for impacted customers who receive defect-related messaging and need a battery. Vehicles previously repaired under superseded recall 95B / 24V-720 still need the new 68C remedy if the VIN is included. If smoke, heat, a burning smell, or fire is observed, move away from the vehicle and call emergency services. Do not buy or install a salvage or retail high-voltage pack in place of the recall.
Owner tips & cautions
WarningFCA identifies no advance warning. Until recall 68C is completed, do not recharge the vehicle and park outside away from structures and other vehicles.
WarningRecall 68C / 25V-741 replaces the prior battery-fire campaign for this population. A vehicle repaired under 95B / 24V-720 may still require the new remedy; verify by VIN.
TipThe dealer performs the software flash and replaces the battery only when the recall analysis indicates it is needed. The full pack is not a self-purchase recommendation.
On the 2022-2025 Jeep Grand Cherokee 2.0L turbo plug-in hybrid, grand Cherokee 4xe models have generated substantial owner complaints for hybrid system warnings, charging faults, propulsion loss, and no-start conditions tied to the high-voltage battery pack, battery coolant heater, or related control logic. Several recalls and service actions have addressed fire risk, battery pack concerns, and software behavior in 4xe vehicles. Owners commonly describe a check engine light with 'service charging system' or 'service hybrid electric vehicle system' messages, sometimes leaving the vehicle unable to charge or drive normally.
Diagnose with a scan tool capable of reading hybrid control modules, then inspect for active recalls, battery pack faults, coolant heater issues, and software updates. Repairs range from module reprogramming and battery coolant heater replacement to high-voltage battery pack replacement depending on the fault path. Because of the high-voltage system and fire-related campaigns, dealer-level diagnosis is strongly recommended.
Owner tips & cautions
TipBefore troubleshooting, check VIN-specific open recalls and software campaigns; many 4xe complaints are tied to updates or battery-related safety actions.
TipOwners recommend documenting charge level, ambient temperature, and whether Level 1 or Level 2 charging was used when faults occur, since intermittent charging issues can be pattern-dependent.
On the 2021-2023 Jeep Grand Cherokee, chrysler recalled 2022-2023 Grand Cherokee, 2021-2023 Grand Cherokee L (plus 2022-2024 Wagoneer/Grand Wagoneer) because the Central Vision Park Assist Module (CVPAM) software can prevent the rearview image from displaying when the vehicle is shifted into reverse — a non-compliance with FMVSS 111 'Rear Visibility' that raises backover-crash risk. A separate small recall covered a handful of units with an improperly connected coaxial camera cable. Owners of 5th-gen WL vehicles continue to report blank/black backup-camera screens and frozen displays tied to radio/module software, with additional camera-related recalls issued through 2024.
Common Symptoms
black or blank screen when shifting to reverse
no backup camera image
frozen rearview camera display
park-assist/camera fault
How to Fix
Have the dealer perform the recall software update to the Central Vision Park Assist Module (and verify the camera coaxial cable connection if applicable) at no charge. If the camera screen is black or frozen, a Uconnect/radio software update or module reset is often the fix. Check VIN recall status via NHTSA before assuming an out-of-warranty repair.
On the 2022-2026 Jeep Grand Cherokee, owners of 2022-2026 Grand Cherokee and Grand Cherokee L (WL) report severe parasitic battery drain: control modules (infotainment/radio, keyless entry, body modules) fail to enter sleep mode after the vehicle is shut off, rapidly draining the 12V battery. Some report a completely dead battery after the vehicle sits just 7-10 days, with repeated jump-starts and premature battery replacements early in the vehicle's life. The condition can disable safety and convenience features and has prompted a class-action investigation. Chrysler has acknowledged related concerns through TSBs addressing excessive module wake cycles and radio/infotainment-related drain.
Have the dealer perform an ignition-off-draw (IOD) parasitic draw test to isolate the offending module, and apply the latest software/TSB updates (e.g., bulletins addressing radio/infotainment module wake cycles). Updating control-module software often reduces the drain. A battery test/replacement may be needed if the original was repeatedly deep-cycled. A battery maintainer helps if the vehicle sits for extended periods.
On the 2022-2024 Jeep Grand Cherokee, owners of WL-generation Grand Cherokee models have reported persistent airbag warning lights and restraint system messages tied to seat wiring/connectors, especially around second-row or seat-mounted side airbag circuits. FCA also issued safety actions/TSB guidance on certain restraint-related faults in this generation. The practical problem is that the SRS may be disabled or operate improperly until the connector, harness, or module issue is corrected.
Scan the Occupant Restraint Controller for stored codes, then inspect under-seat connectors, terminal tension, harness routing, and any signs of pin drag or intermittent contact. Repairs typically involve connector replacement, terminal repair, harness retention updates, or module/software updates depending on the exact fault. Clearing the light without fixing the root cause usually results in repeat warnings.
Owner tips & cautions
TipOwners often suggest documenting exactly when the warning appears, especially after seat movement or folding the second row, to help isolate an intermittent connector issue.
TipAvoid probing SRS connectors with generic test lights; use proper scan diagnostics and battery disconnect procedures before any seat harness inspection.
On the 2022-2023 Jeep Grand Cherokee, a documented recall affected certain 2022-2023 Grand Cherokee and Grand Cherokee L vehicles because steering column intermediate shaft hardware may not have been properly secured. Owners and regulators flagged the possibility of steering separation or loss of steering control, sometimes preceded by looseness, clunks, or abnormal steering feel. Even when symptoms are subtle, this is a serious defect because it directly affects directional control.
Common Symptoms
steering wheel play
clunk when turning
loose or vague steering feel
steering wheel off-center
abnormal steering feedback
How to Fix
Inspect the intermediate shaft connection, pinch bolt torque, and steering column coupling per FCA recall procedure. Dealers replace or correctly secure the shaft hardware and verify steering operation afterward. Any steering play, clunk, or off-center wheel should be checked immediately and the vehicle should not be used until repaired.
Owner tips & cautions
TipOwners commonly recommend checking for any steering clunk or free play during a test drive after recall completion rather than assuming the repair was done correctly.
TipIf the wheel is no longer centered after repair, request a steering angle calibration and alignment check.
On the 2018-2025 Jeep Grand Cherokee 3.6L V6 24V VVT Engine Upgrade I with ESS (ERC) or eTorque (ERG), fCA says a manufacturing issue on the 3.6L Pentastar Upgrade engine may cause wear at an intake camshaft high-lift lobe and/or an intake rocker-arm high-lift slider. The documented customer pattern is a cylinder-specific P0301-P0306 misfire with possible rough idle and valvetrain noise; FCA identifies 10,000-60,000 miles as the typical range. The bulletin covers 2018-2022 WK Grand Cherokee and 2021-2025 WL Grand Cherokee/Grand Cherokee L with ERC or ERG engines. WL vehicles are limited to those built on or before August 19, 2024 (MDH 0819XX). The previous card omitted the WK/WL split and build cutoff, described eTorque as the only engine, added P0300, and presented six separately purchased parts even though FCA provides complete side-specific service kits after diagnosis.
Malfunction indicator lamp with P0301, P0302, P0303, P0304, P0305, or P0306
Rough idle
Valvetrain noise
How to Fix
Record the exact cylinder-specific DTC, rough-idle complaint, and location/pattern of any valvetrain noise. Confirm WK versus WL, engine sales code, and—on WL—the August 19, 2024 build cutoff before using this bulletin. Follow current FCA misfire and valvetrain diagnosis to rule out unrelated causes and inspect the intake rocker high-lift sliders and intake cam high-lift lobes on the indicated bank. FCA says these symptoms may be related to wear; a misfire by itself does not prove the kit is needed. When the documented wear is confirmed, use FCA's special service kit for the affected bank instead of replacing the complete engine or assembling individual rockers, lifters, seals, and camshafts: 68661147AB for the right intake bank and/or 68661146AA for the left. Each kit contains the intake camshaft, rocker arms, sealer, and gaskets required by the bulletin. Verify the VIN and affected side before ordering either exact product below.
Owner tips & cautions
WarningDo not order a camshaft kit from a misfire code alone. FCA says the symptom may be related to cam/rocker wear, so the high-lift lobe and slider on the indicated bank must be inspected first.
TipConfirm right versus left bank before ordering. FCA provides two different complete kits, and each already includes the camshaft, rocker arms, sealer, and gaskets for that side.
WarningThe WL bulletin scope ends at the August 19, 2024 build cutoff even though model-year coverage extends through 2025. Verify the VIN/build record and ERC or ERG sales code.
On the 2011-2023 Jeep Grand Cherokee, wK2 (and 5th-gen WL) Grand Cherokees use hydraulic fluid-filled engine mounts. The mounts commonly fail — the internal fluid leaks out (visible reddish-brown residue on the subframe) and the rubber degrades — producing a pronounced vibration felt through the steering wheel, seat, and floor at idle in gear, plus a clunk on acceleration or gear engagement. It is especially prevalent on the 3.6L Pentastar left/front mount, and forums note 2021-2022 units failing repeatedly; a service bulletin exists for the mounts. It is frequently confused with driveline vibration, so both should be checked together.
Heavy vibration at idle, worse in Drive/Reverse at a stop
Clunk/thump on acceleration or shifting into gear
Reddish-brown fluid residue on the subframe under the engine
Vibration through steering wheel and floor
Engine 'settling' movement felt in cabin
Repeat failures on newer model years
How to Fix
Inspect the engine mounts for fluid weepage and separated rubber; wet/leaking hydraulic mounts should be replaced (replace in pairs on higher-mileage trucks and inspect the transmission mount at the same time). Use OEM Mopar hydraulic mounts rather than solid rubber aftermarket units, which reintroduce vibration. Re-verify idle smoothness in gear after replacement and confirm the driveshaft/mounts aren't jointly contributing.
Medium ConfidenceVerified0 reportsReviewed Jul 2026
On the 2011-2022 Jeep Grand Cherokee, the electronic-throttle-control warning lamp and reduced-power or limp mode are protective responses, not a diagnosis that the throttle body has failed. Depending on the stored DTC and application, the factory path may lead to a stuck or contaminated throttle plate, throttle motor or position-sensor response, accelerator-pedal sensors, a five-volt supply fault, damaged wiring or terminals, or a PCM issue. The old card's thermostat shopping claim is not part of the cited ETC diagnostic path, and a throttle body should not be ordered from the warning lamp alone.
One or more throttle, pedal, voltage-supply, or actuator DTCs
How to Fix
Before clearing anything, record every PCM DTC, pending code, freeze-frame value, battery voltage, temperature, and the exact conditions under which reduced power occurred. Diagnose prerequisite five-volt-supply, throttle-position, accelerator-pedal, or other active faults in the order specified by the current factory procedure for that VIN and engine. For a P2111-style fault, inspect the throttle plate for binding or foreign material and run the scan-tool throttle-follower test, then test the motor circuits, connector terminals, and wiring as directed. For a pedal-correlation code such as P2138, follow the accelerator-pedal sensor and circuit procedure instead. Replace and relearn a throttle body only when the applicable test condemns it; do not buy a thermostat as an ETC rule-out part.
Owner tips & cautions
WarningAn ETC lamp does not prove the throttle body failed. Save the codes and freeze-frame data before clearing them or disconnecting the battery.
TipAsk the shop to name the exact DTC and the failed factory test step before approving any throttle-body, pedal, wiring, or PCM part.
On the 2021-2024 Jeep Grand Cherokee, on the new WL-generation Grand Cherokee and Grand Cherokee L, two assembly defects can cause loss of steering control. Upper control arm (UCA) pinch bolts damaged during assembly can break and let the UCA separate from the steering knuckle, dropping the wheel outboard. Separately, an incorrectly assembled steering column intermediate shaft can disconnect from the U-joint. Combined recalls cover well over 400,000 vehicles.
Have the open recalls performed: NHTSA 23V-352 replaces the steering column intermediate shaft / U-joint assembly, and 24V-131 (with related campaigns) inspects and replaces the upper control arm pinch bolts free of charge. Address any steering play or clunking immediately rather than waiting.
On the 2022-2024 Jeep Grand Cherokee, multiple 2022-2024 Grand Cherokee and Grand Cherokee L vehicles were recalled for rear coil springs that may not have been installed correctly, allowing the spring to detach from its upper mount. Owners reported a loud bang from the rear, sudden sagging ride height, and in some cases tire contact with the wheel well. This is a real safety issue because it can affect handling and can damage the tire, increasing crash risk.
Common Symptoms
loud bang from rear suspension
rear of vehicle sitting low on one side
clunking over bumps
tire rubbing noise from rear wheel well
unstable handling
How to Fix
Inspect rear ride height, spring seating, upper isolators, and any signs of spring displacement or tire rub. Vehicles covered by the recall receive inspection and replacement of the rear coil spring assemblies as needed, along with related hardware if damaged. If symptoms appear before recall service, the vehicle should not be driven until the rear suspension is checked.
Owner tips & cautions
TipIf the rear suddenly drops or you hear a bang, inspect for spring displacement and tire rub immediately; many owners recommend towing rather than driving to the dealer.
TipAfter recall repair, ask the dealer for an alignment check if the vehicle was driven while sagging or rubbing.
On the 2022-2025 Jeep Grand Cherokee, owners have reported the hands-free/power liftgate on the WL Grand Cherokee opening unexpectedly, reversing while closing, beeping without completing the cycle, or failing to latch. Reports point to latch alignment issues, pinch-sensor calibration problems, weak struts, or software/body control faults. While not usually catastrophic, it is a recurring nuisance and can create injury risk or battery drain if the gate remains ajar.
Common Symptoms
liftgate beeps but does not close
liftgate reverses while closing
rear hatch says open when shut
hands-free liftgate works intermittently
battery drain from hatch not fully latched
How to Fix
Check for stored body/liftgate module faults, verify latch alignment and striker position, inspect pinch sensors and wiring in the hinge area, and test strut force. Dealers often address this with software updates, latch adjustment, sensor replacement, or liftgate module relearn procedures. If the gate bounces back or will not latch, avoid forcing it repeatedly because that can damage the cinch motor.
Owner tips & cautions
TipClean the latch and striker area and verify no cargo mat or weatherstrip interference before assuming a module failure.
TipOwners recommend performing the power liftgate height/memory relearn after battery replacement or low-voltage events.
On the 2021-2023 Jeep Grand Cherokee, fCA TSB 23-102-23 covers a 2021-2023 WL Grand Cherokee built on or before February 6, 2023 and equipped with the dual-pane panoramic sunroof, sales code GWJ, when the wind deflector becomes trapped in the sunroof panel and causes a leak. The bulletin's repair is the updated dual-pane wind deflector 68518680AC. It does not establish clogged drains as a second automatic cause, and the old card's 06513746AA fastener belongs to a separate WK/WD rattle bulletin rather than this WL leak repair.
Common Symptoms
Dual-pane panoramic sunroof leaks
Wind deflector is trapped in the sunroof panel
Water appears at the headliner during or after rain or washing
How to Fix
Confirm the vehicle is a WL Grand Cherokee, its build date is on or before February 6, 2023, it has sales code GWJ, and the observed leak matches the trapped-deflector condition in TSB 23-102-23. If it does, replace the dual-pane wind deflector with 68518680AC following the current Service Library removal and installation procedure, then operate the roof and repeat a controlled water test. If the leak does not match this bulletin or remains afterward, continue the full factory water-leak diagnosis for drains, seals, glass, seams, and other possible paths instead of ordering unrelated fasteners or additional parts.
Owner tips & cautions
WarningThis part is not a universal sunroof-leak fix. Confirm the WL platform, build cutoff, GWJ sales code, and trapped-deflector condition first.
TipAfter replacement, cycle the roof and repeat the same controlled water test before the headliner and trim are fully closed.
On the 2019-2022 Jeep Grand Cherokee, fCA TSB 09-019-23 covers a cold ticking noise from the exhaust-manifold area on 2019-2021 WK and 2021-2022 WL Grand Cherokee vehicles with the 5.7L EZH or EZC engine. The bulletin's repair condition is a cracked exhaust manifold, not a blanket conclusion that every HEMI tick is a broken bolt, lifter, or manifold. FCA directs the technician to start the engine cold, identify the side of the noise, remove the suspect heat shield after cooling, and visually distinguish an actual crack from a casting line or fin.
Common Symptoms
Ticking noise localized to an exhaust-manifold area when the engine is cold
Tick diminishes or stops after the engine warms
Visible crack in the suspect manifold after the heat shield is removed
How to Fix
Confirm that the tick starts cold and comes from the manifold area, then cool the engine and inspect the suspect manifold as FCA directs. Replace only a manifold that is confirmed cracked. Use the complete updated FCA kit for the affected side: 68591586AA left or 68591591AA right for WK/WD/WL applications. FCA says to install every supplied component - manifold, gasket, fasteners, heat shield, and tie bar - and replace all fasteners; the right-front fastener 06510140AA is shorter than the others. If no crack is found, stop and diagnose other exhaust, ignition, injector, or valvetrain causes before buying a kit. Verify VIN, engine sales code, side, sealed kit contents, and current supersession before ordering.
Owner tips & cautions
WarningDo not order a manifold kit from the word 'tick' alone. FCA's procedure requires the cold-noise source and an actual manifold crack to be confirmed first.
TipUse every component in the updated kit. FCA specifically calls for the supplied gasket, new fasteners, heat shield, and tie bar, including the shorter 06510140AA fastener at the right-front position.
On the 2011-2023 Jeep Grand Cherokee, owners of panoramic-sunroof-equipped Grand Cherokees (WK2 and 5th-gen WL) report the glass panel spontaneously shattering or 'exploding' with a loud pop while driving on clear days, with no impact. NHTSA complaints and forum reports describe the tempered panel bursting outward/inward, sometimes at low mileage. Suspected causes include factory pre-stress in the tempered glass, ceramic-frit edge stress, thermal cycling, and frame/mechanism stress on the panel. Beyond the repair cost, flying glass and startle-factor while driving make it a safety concern; owners frequently struggle to get warranty coverage and pay out of pocket.
Spider-cracked or collapsed panoramic panel with no impact
Glass falling into cabin (often caught by sunshade)
Occurs at speed on clear days
Wind noise/water entry after the panel breaks
Sudden startle event while driving
How to Fix
There is no preventive repair — the panel must be replaced with new tempered glass (dealer or auto-glass shop), and owners should verify the sunroof frame/track and drains are correct so the replacement isn't re-stressed. Document the event and file an NHTSA complaint (helps trigger any future investigation/coverage) and check comprehensive insurance, which often covers glass with low/no deductible. Retain any FCA/Stellantis goodwill-assistance option for low-mileage vehicles.
Medium ConfidenceVerified0 reportsReviewed Jul 2026
On the 2020-2022 Jeep Grand Cherokee, fCA TSB 14-005-23 covers a 2020-2022 WK Grand Cherokee that is hard to fill because the fuel nozzle shuts off prematurely. The bulletin identifies the fuel tank filler tube as the repair cause after the other factory hard-to-fill and capless-filler diagnostics have been completed. It does not support the old card's blanket 2011-2021 scope, a universal failed flapper housing, or an automatic connection to EVAP codes. Part selection is engine-sales-code and model-year specific.
Common Symptoms
Fuel tank is hard to fill
Fuel nozzle shuts off prematurely during refueling
How to Fix
Confirm the vehicle is a WK Grand Cherokee within the bulletin's year range, reproduce the premature-shutoff symptom with an appropriate nozzle, and complete the current Service Library hard-to-fill and capless-filler diagnostic procedure first. If the vehicle enters TSB 14-005-23, replace the fuel tank filler tube that matches the VIN, model year, and engine sales code: 68377769AE for 2020-2022 ERC or 2020-2021 EZH, and 68250911AN for 2020-2021 ESG or ESD. Verify the current Mopar supersession by VIN before ordering. Do not buy a flapper housing, tube, or EVAP part merely because the nozzle clicked off once.
Owner tips & cautions
WarningDo not order by the symptom alone. FCA requires the other hard-to-fill diagnostics first, and the correct tube changes with engine sales code and model year.
TipHave the seller or installer verify the VIN, engine sales code, and current Mopar supersession before the order is placed.
Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee, 2021-2023 Jeep Grand Cherokee L, and 2022-2024 Jeep Wagoneer and Grand Wagoneer vehicles. The Central Vision Park Assist module (CVPAM) software may prevent the rearview image from displaying when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Campaign #23V57700014/08/2023
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
Chrysler (FCA US, LLC) is recalling certain 2021-2024 Jeep Wrangler and 2022-2024 Jeep Grand Cherokee vehicles. A hybrid control processor (HCP) software error may cause the defrosting and defogging system to be inoperative. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 103, "Windshield Defrosting and Defogging Systems."
What is the 2022-2024 Jeep Grand Cherokee Second-Row Seat Side Airbag Connector/Occupant Restraint Fault Warnings?
Owners of WL-generation Grand Cherokee models have reported persistent airbag warning lights and restraint system messages tied to seat wiring/connectors, especially around second-row or seat-mounted side airbag circuits. FCA also issued safety actions/TSB guidance on certain res… Repairs typically run $150-$1,200. Severity: high.
What is the 2021-2024 Jeep Grand Cherokee Loss of Steering Control: Upper Control Arm Pinch Bolt & Intermediate Shaft (Recalls 23V-352, 24V-131)?
On the new WL-generation Grand Cherokee and Grand Cherokee L, two assembly defects can cause loss of steering control. Upper control arm (UCA) pinch bolts damaged during assembly can break and let the UCA separate from the steering knuckle, dropping the wheel outboard. Separately… Repairs typically run $0-$0. Severity: high.
What is the 2022-2024 Jeep Grand Cherokee Rear Coil Spring Separation/Collapse Causing Tire Contact and Loss of Stability?
Multiple 2022-2024 Grand Cherokee and Grand Cherokee L vehicles were recalled for rear coil springs that may not have been installed correctly, allowing the spring to detach from its upper mount. Owners reported a loud bang from the rear, sudden sagging ride height, and in some c… Repairs typically run $400-$1,800. Severity: high.
What is the 2022-2026 Jeep Grand Cherokee 2022-2026 Grand Cherokee 4xe High-Voltage Battery Fire-Risk Recall (68C / 25V-741)?
Certain 2022-2026 Jeep Grand Cherokee 4xe vehicles are included in FCA safety recall 68C / NHTSA 25V-741. FCA's amended report lists 91,847 potentially involved Grand Cherokee PHEVs built from July 23, 2021 through November 25, 2025. In rare circumstances, cells in the high-volta… Repairs typically run $0-$0. Severity: high.
What is the 2022-2025 Jeep Grand Cherokee 4xe High-Voltage Battery/Charging System Faults Triggering No-Start or Reduced Propulsion?
Grand Cherokee 4xe models have generated substantial owner complaints for hybrid system warnings, charging faults, propulsion loss, and no-start conditions tied to the high-voltage battery pack, battery coolant heater, or related control logic. Several recalls and service actions… Repairs typically run $300-$12,000. Severity: high.
What is the 2022-2023 Jeep Grand Cherokee Loss of Drive Power from Improperly Installed Intermediate Steering Shaft / Steering Coupling Hardware?
A documented recall affected certain 2022-2023 Grand Cherokee and Grand Cherokee L vehicles because steering column intermediate shaft hardware may not have been properly secured. Owners and regulators flagged the possibility of steering separation or loss of steering control, so… Repairs typically run $250-$1,200. Severity: high.
What is the 2021-2023 Jeep Grand Cherokee Rearview/Backup Camera Image Fails to Display in Reverse (Recall 23V-577 / Campaign 56A and Follow-Ups)?
Chrysler recalled 2022-2023 Grand Cherokee, 2021-2023 Grand Cherokee L (plus 2022-2024 Wagoneer/Grand Wagoneer) because the Central Vision Park Assist Module (CVPAM) software can prevent the rearview image from displaying when the vehicle is shifted into reverse — a non-complianc… Repairs typically run $0-$0. Severity: medium.
What is the 2022-2026 Jeep Grand Cherokee Parasitic Battery Drain / Ignition-Off Draw Causing Dead Battery and No-Start (5th-Gen WL)?
Owners of 2022-2026 Grand Cherokee and Grand Cherokee L (WL) report severe parasitic battery drain: control modules (infotainment/radio, keyless entry, body modules) fail to enter sleep mode after the vehicle is shut off, rapidly draining the 12V battery. Some report a completely… Repairs typically run $150-$600. Severity: medium.
What is the 2022-2025 Jeep Grand Cherokee Power Liftgate Opens or Closes Erratically / Fails to Latch?
Owners have reported the hands-free/power liftgate on the WL Grand Cherokee opening unexpectedly, reversing while closing, beeping without completing the cycle, or failing to latch. Reports point to latch alignment issues, pinch-sensor calibration problems, weak struts, or softwa… Repairs typically run $200-$1,400. Severity: medium.
What is the 2019-2022 Jeep Grand Cherokee 2019-2022 5.7L Cold Exhaust-Manifold Tick - Confirm a Crack Before Ordering?
FCA TSB 09-019-23 covers a cold ticking noise from the exhaust-manifold area on 2019-2021 WK and 2021-2022 WL Grand Cherokee vehicles with the 5.7L EZH or EZC engine. The bulletin's repair condition is a cracked exhaust manifold, not a blanket conclusion that every HEMI tick is a… Severity: medium.
What is the 2011-2023 Jeep Grand Cherokee Hydraulic (Fluid-Filled) Engine Mount Failure Causing Idle Vibration and Clunk (3.6L Pentastar, WK2/WL)?
WK2 (and 5th-gen WL) Grand Cherokees use hydraulic fluid-filled engine mounts. The mounts commonly fail — the internal fluid leaks out (visible reddish-brown residue on the subframe) and the rubber degrades — producing a pronounced vibration felt through the steering wheel, seat,… Repairs typically run $300-$950. Severity: medium.
What is the 2011-2022 Jeep Grand Cherokee ETC Warning or Limp Mode - Read the DTC Before Buying a Throttle Body?
The electronic-throttle-control warning lamp and reduced-power or limp mode are protective responses, not a diagnosis that the throttle body has failed. Depending on the stored DTC and application, the factory path may lead to a stuck or contaminated throttle plate, throttle moto… Severity: medium.
What is the 2011-2023 Jeep Grand Cherokee Panoramic (CommandView) Sunroof Spontaneous Shattering / Explosion While Driving?
Owners of panoramic-sunroof-equipped Grand Cherokees (WK2 and 5th-gen WL) report the glass panel spontaneously shattering or 'exploding' with a loud pop while driving on clear days, with no impact. NHTSA complaints and forum reports describe the tempered panel bursting outward/in… Repairs typically run $800-$2,000. Severity: medium.
What is the 2020-2022 Jeep Grand Cherokee 2020-2022 WK Premature Fuel-Nozzle Shutoff - TSB 14-005-23?
FCA TSB 14-005-23 covers a 2020-2022 WK Grand Cherokee that is hard to fill because the fuel nozzle shuts off prematurely. The bulletin identifies the fuel tank filler tube as the repair cause after the other factory hard-to-fill and capless-filler diagnostics have been completed… Severity: low.
What is the 2021-2023 Jeep Grand Cherokee 2021-2023 WL Dual-Pane Sunroof Leak - TSB 23-102-23 Wind Deflector?
FCA TSB 23-102-23 covers a 2021-2023 WL Grand Cherokee built on or before February 6, 2023 and equipped with the dual-pane panoramic sunroof, sales code GWJ, when the wind deflector becomes trapped in the sunroof panel and causes a leak. The bulletin's repair is the updated dual-… Severity: low.
