2020 model year · 5,500+ owner reports · Updated April 2026
According to Au7o's analysis of 5,500+ owner reports, the 2020 Dodge Durango has 7 documented known issues. No issues are rated critical, indicating generally reliable ownership. The most commonly reported issue is HEMI MDS Lifter Tick with 1,400 owner reports. Across all issues, repair costs range from $0 to $3,000. DIY maintenance guides at au7o.io.
On the 2011-2021 Dodge Durango, the A/C system can develop issues including compressor failure, blend door actuator problems, and dual zone climate control malfunctions. Rear A/C systems add complexity.
Diagnose specific component failure. Replace blend door actuators if clicking heard. A/C compressor replacement if refrigerant system failed. Check for proper refrigerant charge.
Parts and tips from 720+ owners who fixed this issue
On the 2011-2020 Dodge Durango, the alternator can fail prematurely, causing charging system issues. The Durango has many electrical systems that put demand on the charging system. High electrical loads accelerate alternator wear.
Replace alternator with OEM or quality aftermarket. Test battery condition as it may be damaged from undercharging. Consider higher-output alternator if aftermarket accessories installed.
Parts and tips from 620+ owners who fixed this issue
On the 2014-2021 Dodge Durango, the Uconnect infotainment system can experience freezing, random reboots, and connectivity problems. Bluetooth pairing issues and touchscreen responsiveness problems are common.
Update Uconnect software to latest version. Perform soft reset (hold power and tune buttons). Factory reset may help persistent issues. Radio module replacement may be needed.
Parts and tips from 680+ owners who fixed this issue
On the 2014-2023 Dodge Durango, the ZF 8HP 8-speed automatic can experience harsh shifts, hesitation, or clunking, particularly when cold or during low-speed maneuvers. While generally reliable, some owners report shift quality concerns.
Update transmission software to latest calibration. Transmission fluid change with ZF-approved ATF may improve shift quality. Adaptive learning reset may help. If severe, valve body inspection may be needed.
Parts and tips from 780+ owners who fixed this issue
On the 2011-2021 Dodge Durango 3.6L Pentastar V6, the water pump on the 3.6L Pentastar V6 can fail, causing coolant leaks and overheating. The pump is internal and driven by the timing chain, making replacement labor-intensive. Typically fails between 80,000-120,000 miles.
Replace water pump when symptoms appear or preventatively during timing chain service. Replace thermostat at same time. Consider timing chain inspection if high mileage.
Parts and tips from 720+ owners who fixed this issue
On the 2011-2023 Dodge Durango, hEMI engines with Multi-Displacement System (MDS) can develop a ticking noise from the MDS lifters. This is most noticeable at idle and during light acceleration. While often not immediately harmful, it can indicate lifter wear.
Use quality synthetic oil meeting Chrysler MS-6395 spec. MDS delete kit available for permanent solution. Some owners have had lifters replaced under extended warranty. Regular oil changes help minimize tick.
Parts and tips from 1,400+ owners who fixed this issue
On the 2011-2023 Dodge Durango, the front lower control arm bushings can wear prematurely, causing clunking noises, wandering steering, and uneven tire wear. The Durango's weight accelerates bushing wear.
Replace front lower control arms or bushings. Alignment required after control arm work. Consider upgraded polyurethane bushings for improved durability. Inspect other suspension components.
Parts and tips from 580+ owners who fixed this issue
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT
Chrysler (FCA US, LLC) is recalling certain 2023 Dodge Durango Pursuit vehicles equipped with an instrument panel mounted shifter. The shifter may experience an interference with the shifter boot and come out of gear while driving, which can result in a sudden loss of drive power.
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
Chrysler (FCA US, LLC) is recalling certain 2019-2022 Ram 2500 and 2021-2022 Dodge Durango vehicles, and 2019-2022 3500 cab chassis with GVWR less than 10,000 lbs. The ABS control module software may prevent the electronic stability control (ESC) malfunction indicator light from illuminating during certain conditions. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 126, "Electronic Stability Control Systems."
STEERING:RACK AND PINION
Chrysler (FCA US, LLC) is recalling certain 2021-2022 Dodge Durango and 2022 Jeep Grand Cherokee vehicles. The steering gear rack bar may have been insufficiently hardened during manufacturing, possibly allowing it to bind within the steering rack, and resulting in difficulty steering or a loss of steering control.
POWER TRAIN:MANUAL TRANSMISSION:COLUMN SHIFT ASSEMBLY
Chrysler (FCA US, LLC) is recalling certain 2022 Dodge Charger and Durango vehicles. The shifter assembly was not properly heat-treated, which can prevent the shifter from properly engaging in the "drive" position.
STRUCTURE:BODY:HATCHBACK/LIFTGATE
Chrysler (FCA US, LLC) is recalling certain 2021-2023 Dodge Durango vehicles. The rear spoiler may not be aligned properly with the roof, resulting in damage to the spoiler during liftgate use.
+ 9 more recalls. Check all on NHTSA.gov
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According to Au7o's analysis of 5,500+ owner reports, the 2020-2020 Dodge Durango has 7 documented issues. The most frequently reported are: 8-Speed (ZF 8HP) Transmission Issues, A/C Compressor/Dual Zone Climate Issues, Water Pump Failure (Pentastar V6). None are rated critical, but regular maintenance is recommended.
The 2020-2020 Dodge Durango has 7 known issues documented across 5,500+ owner reports. No issues are rated critical, suggesting generally good reliability. Regular maintenance following the manufacturer's schedule helps prevent many common problems.
Repair costs for known Dodge Durango issues range from $0 to $3,000, depending on the specific problem and whether you choose DIY or professional repair. Au7o provides step-by-step DIY maintenance guides that can help reduce repair costs.
The ZF 8HP 8-speed automatic can experience harsh shifts, hesitation, or clunking, particularly when cold or during low-speed maneuvers. While generally reliable, some owners report shift quality concerns. Repairs typically run $150-$2,500. Severity: medium.
The A/C system can develop issues including compressor failure, blend door actuator problems, and dual zone climate control malfunctions. Rear A/C systems add complexity. Repairs typically run $200-$1,500. Severity: medium.
The water pump on the 3.6L Pentastar V6 can fail, causing coolant leaks and overheating. The pump is internal and driven by the timing chain, making replacement labor-intensive. Typically fails between 80,000-120,000 miles. Repairs typically run $800-$1,800. Severity: medium.
The alternator can fail prematurely, causing charging system issues. The Durango has many electrical systems that put demand on the charging system. High electrical loads accelerate alternator wear. Repairs typically run $350-$800. Severity: medium.
HEMI engines with Multi-Displacement System (MDS) can develop a ticking noise from the MDS lifters. This is most noticeable at idle and during light acceleration. While often not immediately harmful, it can indicate lifter wear. Repairs typically run $0-$3,000. Severity: low.
The Uconnect infotainment system can experience freezing, random reboots, and connectivity problems. Bluetooth pairing issues and touchscreen responsiveness problems are common. Repairs typically run $0-$1,000. Severity: low.
The front lower control arm bushings can wear prematurely, causing clunking noises, wandering steering, and uneven tire wear. The Durango's weight accelerates bushing wear. Repairs typically run $300-$900. Severity: low.
Content on this page was compiled with AI assistance using NHTSA complaints, TSBs, owner reports, and public automotive data. While we strive for accuracy, this information may contain errors. Always verify repair procedures and specifications with your vehicle's service manual or a qualified mechanic.
