2004 Ford Explorer Problems: 11 Known Issues

According to Au7o's research across NHTSA recalls, manufacturer TSBs, and owner forum reports, the 2004 Ford Explorer has 11 documented known issues, with 4 rated critical. The most serious are Timing Chain Cassette and Guide Failure on 4.0L SOHC V6 ($1,800-$4,500 repair), 4.6L 2-Valve Triton V8 Spark Plug Ejection / Stripped Head Threads (TSB 07-21-2) ($150-$1,500 repair), Rear Coil Spring Rust and Fracture Causing Sudden Ride-Height Drop and Tire Puncture Risk ($250-$750 repair) and 5R55W/5R55S Transmission Servo Bore Wear Causing Flare, Slip, and Delayed Reverse ($900-$3,500 repair). Across all issues with published estimates, repair costs range from $40 to $4,500. DIY maintenance guides at au7o.io.

2004 · All trims · All engines

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All 11 Known Issues

When Issues Typically Appear

Liftgate Applique Panel Cracking and Liftgate Glass Hinge Corrosion/Separation
40K-140K
Timing Chain Cassette and Guide Failure on 4.0L SOHC V6
70K-180K
5R55W/5R55S Transmission Servo Bore Wear Causing Flare, Slip, and Delayed Reverse
70K-160K
Rear Wheel Bearing and Hub Failure Causing Growling Noise and ABS Concerns
80K-170K
050K100K150K200K mi
NHTSA Recalls7 recalls

EQUIPMENT

MARATHON IS RECALLING CERTAIN SEAT COVERS, BRAND SUPERHIDES WITH PART NUMBERS 593, 594, 578, 960, 228, 228-09, 267-08, 333, 625, AND 630, SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE SEAT COVERS ARE MADE OF HEAVIER THREAD AND ARE NOT COMPATIBLE WITH SEATS CONTAINING SIDE AIRBAGS. THE HEAVIER SEAT COVER COULD INTERFERE WITH FULL DEPLOYMENT OF THE AIRBAG IN THE EVENT OF A CRASH.

Campaign #10E04300003/09/2010

VISIBILITY:GLASS, SIDE/REAR

CERTAIN CURVED TEMPERED REPLACEMENT GLASS MANUFACTURED BY HANGZHOU SAFETY GLASS LTD AND SUPPLIED TO SAFELITE BY AUTO TEMP INC., IDENTIFIED AS DOT-430, AND SOLD FOR USE ON CERTAIN DOMESTIC AND FOREIGN VEHICLES MAY NOT BREAK INTO SMALL PIECES AS EXPECTED OF TEMPERED GLASS AND FAILS TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 205, "GLAZING MATERIALS."

Campaign #07E10400011/12/2007

POWER TRAIN:AUTOMATIC TRANSMISSION:COOLING UNIT AND LINES

ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH THE 4.6L ENGINE AND 6R TRANSMISSION, THE BOLT SECURING THE TRANSMISSION OIL COOLER LINE FITTINGS AT THE TRANSMISSION MAY NOT HAVE BEEN SUFFICIENTLY TORQUED DURING VEHICLE ASSEMBLY. AS A RESULT, THE BOLT MAY LOOSEN AND THE TRANSMISSION OIL COOLER LINES MAY DISENGAGE FROM THE TRANSMISSION, CAUSING A TRANSMISSION FLUID LEAK.

Campaign #07V45300026/09/2007

SEATS:FRONT ASSEMBLY:RECLINER

FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, EXPLORER, EXPLORER SPORT TRAC, AND MERCURY MILAN AND MOUNTAINEER VEHICLES MANUFACTURED BETWEEN DECEMBER 15, 2009 THROUGH FEBRUARY 3, 2010 EQUIPPED WITH FRONT SEAT MANUAL RECLINERS. THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 202, "HEAD RESTRAINT." THE RECLINER GEAR PLATE TEETH MAY BE OUT OF DIMENSION SPECIFICATION WHICH COULD RESULT IN LIMITED PAWL TO GEAR PLATE TOOTH ENGAGEMENT.

Campaign #10V16100020/04/2010

STEERING

ON CERTAIN SPORT UTILITY VEHICLES, THE TWO BOLTS THAT ATTACH THE STEERING GEAR ASSEMBLY TO THE FRAME MAY HAVE BEEN OVER-TIGHTENED. THIS CONDITION COULD RESULT IN ONE OR BOTH OF THE BOLTS FRACTURING, CAUSING THE STEERING GEAR TO BECOME LOOSE.

Campaign #07V18100025/04/2007

+ 2 more recalls. Check all on NHTSA.gov

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Frequently Asked Questions

What are the most common Ford Explorer problems?

According to Au7o's research across NHTSA recalls, manufacturer TSBs, and owner forum reports, the 2004 Ford Explorer has 11 documented issues. The most frequently reported are: Timing Chain Cassette and Guide Failure on 4.0L SOHC V6, 4.6L 2-Valve Triton V8 Spark Plug Ejection / Stripped Head Threads (TSB 07-21-2), Rear Coil Spring Rust and Fracture Causing Sudden Ride-Height Drop and Tire Puncture Risk. Of these, 4 are rated critical and should be addressed promptly.

Is the Ford Explorer reliable?

The 2004 Ford Explorer has 11 known issues compiled from NHTSA recalls, manufacturer TSBs, and owner forum reports. 4 issues are rated critical: Timing Chain Cassette and Guide Failure on 4.0L SOHC V6 and 4.6L 2-Valve Triton V8 Spark Plug Ejection / Stripped Head Threads (TSB 07-21-2) and Rear Coil Spring Rust and Fracture Causing Sudden Ride-Height Drop and Tire Puncture Risk and 5R55W/5R55S Transmission Servo Bore Wear Causing Flare, Slip, and Delayed Reverse. Prospective buyers should inspect for these issues and factor potential repair costs into their purchase decision. Regular maintenance following the manufacturer's schedule helps prevent many common problems.

How much does it cost to fix common Ford Explorer problems?

Repair costs for known Ford Explorer issues range from $40 to $4,500, depending on the specific problem and whether you choose DIY or professional repair. The most critical issue, Timing Chain Cassette and Guide Failure on 4.0L SOHC V6, typically costs $1,800-$4,500 to repair. Au7o provides step-by-step DIY maintenance guides that can help reduce repair costs.

What is the 2000-2010 Ford Explorer Timing Chain Cassette and Guide Failure on 4.0L SOHC V6?

The 4.0L SOHC Cologne V6 is notorious for timing chain guide and cassette failures, especially the rear cassette that is difficult to access with the engine installed. Plastic guide material breaks down over time, causing startup rattle, persistent chain noise, cam timing errors,… Repairs typically run $1,800-$4,500. Severity: high.

What is the 2002-2005 Ford Explorer 4.6L 2-Valve Triton V8 Spark Plug Ejection / Stripped Head Threads (TSB 07-21-2)?

The optional 4.6L 2-valve modular V8 (shared with the Mercury Mountaineer) has aluminum heads that engage only a few spark-plug threads (~0.25 in). Under thermal cycling the plug can strip the threads and eject from the head, sometimes blowing out the coil boot with it. Ford ackn… Repairs typically run $150-$1,500. Severity: high.

What is the 2002-2005 Ford Explorer Rear Coil Spring Rust and Fracture Causing Sudden Ride-Height Drop and Tire Puncture Risk?

On the 2002-2005 independent-rear-suspension Explorer/Mountaineer the rear coil springs corrode and snap into pieces, sometimes with almost no off-road use, pointing to a manufacturing/coating defect. A broken spring drops that corner with a loud bang, and the fractured end can m… Repairs typically run $250-$750. Severity: high.

What is the 2002-2010 Ford Explorer 5R55W/5R55S Transmission Servo Bore Wear Causing Flare, Slip, and Delayed Reverse?

A very common failure on third- and fourth-generation Explorers with the 5R55W/5R55S automatic is wear in the overdrive and intermediate servo bores inside the transmission case. As the bores wear, hydraulic pressure leaks past the servo pistons, leading to 1-2, 2-3 and 4-5 flare… Repairs typically run $900-$3,500. Severity: high.

What is the 1997-2004 Ford Explorer Carbon-Clogged Idle Air Control Valve and Stuck EVAP Purge Valve Cause High Idle?

On 4.0L Explorers (both the OHV Cologne and the later SOHC V6) P1506 is a common high-idle complaint on higher-mileage trucks. The idle air control valve sits on the throttle body and meters bypass air around the closed throttle plate. Crankcase vapour routed through the PCV syst… Repairs typically run $120-$420. Severity: medium.

What is the 2002-2010 Ford Explorer Front Upper Ball Joint Wear Causing Clunk, Steering Wander and Uneven Tire Wear?

The independent front suspension on the 2002-2010 Explorer/Mountaineer uses upper control arms with pressed-in ball joints that wear out relatively early. Worn upper (and lower) ball joints produce a clunk over bumps, vague/loose steering, and cupped or inner-edge tire wear. On t… Repairs typically run $250-$750. Severity: medium.

What is the 2002-2005 Ford Explorer Instrument Cluster / Gauge Failure Causing Erratic or Dead Speedometer and Gauges?

The 2002-2005 Explorer/Mountaineer instrument panel cluster (IPC) suffers internal failures that cause fluttering, sticking or dead gauges — speedometer, tachometer, fuel and temperature — plus dim/dead odometer segments. Ford issued a Special Service Message noting some 2002-200… Repairs typically run $150-$600. Severity: medium.

What is the 2002-2005 Ford Explorer Liftgate Applique Panel Cracking and Liftgate Glass Hinge Corrosion/Separation?

Third-generation Explorers are well known for cracking in the rear liftgate applique panel beneath the glass, often around the Ford emblem area, and for corrosion at the liftgate glass hinges. Owners report visible cracks, rattles, water intrusion, and in more serious cases separ… Repairs typically run $300-$1,200. Severity: medium.

What is the 2002-2010 Ford Explorer Rear Wheel Bearing and Hub Failure Causing Growling Noise and ABS Concerns?

Rear wheel bearing and hub assemblies are a frequent wear/failure item on independent rear suspension Explorers from this period. Owners commonly report a humming or growling noise that increases with road speed and can be mistaken for tire noise or differential problems. In some… Repairs typically run $250-$700. Severity: medium.

What is the 2002-2010 Ford Explorer Interior and Exterior Door Handle Breakage Causing Doors That Won't Open?

The 2002-2010 Explorer/Mountaineer/Sport Trac door handles use brittle plastic pivot pieces in the latch/handle mechanism. The exterior handle typically cracks first and jams the linkage, then the interior handle snaps when forced. Owners are eventually left with doors that won't… Repairs typically run $40-$300. Severity: low.

What is the 1995-2010 Ford Explorer Power Window Regulator Cable/Clip Failure Causing Window to Fall Into the Door?

The cable-drive window regulators on the Explorer/Mountaineer/Sport Trac fail as their plastic cable guides crack and the steel lift cable frays or jumps off the drum. The window then binds, drops crooked, or falls down inside the door — the motor often still runs. The front door… Repairs typically run $120-$400. Severity: low.

Content on this page was compiled with AI assistance using NHTSA complaints, TSBs, owner reports, and public automotive data. While we strive for accuracy, this information may contain errors. Always verify repair procedures and specifications with your vehicle's service manual or a qualified mechanic.

Data compiled from NHTSA recalls, manufacturer TSBs, automotive forums, and AI-assisted research. No aggregated owner-report counts available for this vehicle yet.

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